I would just like to take the opportunity to say a huge thank you for my experience at London Camera Exchange (Gloucester) on Saturday. Derek and the team could not have been more helpful and wel... See more
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See what reviewers are saying
Brilliant selection of pre-loved camera’s and lenses. Phenomenal costumer service, walked out with a better lens than I could have dreamed of. Both Derek & Simon in Gloucester are extremely knowledgea... See more
I went into the Gloucester branch to have photographs taken for a visa. I had been having trouble uploading passport photos to apply for visas for a specific country, but the size required varied and... See more
Excellent service by Derek and Chris. Straightforward, honest advice and the camera posted out to me the same day. What else do you need? Very happy with the Sony A7RIII and two SD cards and I’ll... See more
Company details
Written by the company
Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.
Contact info
12 Southgate Street, GL1 2DH, Gloucester, Gloucestershire, United Kingdom
- 01452304513
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Great service from friendly staff.
First Class Service
I would just like to take the opportunity to say a huge thank you for my experience at London Camera Exchange (Gloucester) on Saturday.
Derek and the team could not have been more helpful and welcoming if they tried.
I bought a used Nikon lens at a really competitive price and in first rate condition. They gave me a really good deal on my part-ex equipment too.
This has to be one of my best shopping experiences in a very long time, enough to prompt me into writing a review.
Many thanks,
Rob.
Condition was excellent as described.
Used equipment ordered was dispatched same day and arrived the next day. Condition was excellent as described. Completely happy thank you.
Very helpful staff in Gloucester
Very helpful staff in Gloucester. Very happy with my purchase and will be definitely back with my old camera and lens. Thank you very much!
Brilliant highly skilled service from…
Brilliant highly skilled service from Chris
Tamron lens
Very easy to order. Turned up the next day. The product was in very good condition - couldn't tell it was used, so slightly better than described.
Fast delivery and a smooth transaction
Fast delivery and a smooth transaction. The item arrived as described. Very happy with the purchase.
Over the moon on purchase of my…
Over the moon on purchase of my celestron spotting scope Simon in Gloucester was very helpful and i got it in 2days no fuss
I went into the Gloucester branch to…get photos taken for visas
I went into the Gloucester branch to have photographs taken for a visa. I had been having trouble uploading passport photos to apply for visas for a specific country, but the size required varied and it kept being rejected. My last thoughts was going into LCE. The staff were extremely friendly, knowledgeable, but also keen to discover, where their expertise was exhausted. They persevered in helping us, by adjusting the size of the photos and telling me to try the upload again and again. I was there for almost an hour and they wanted to make sure it was all submitted, before I paid for the photos! Jake and Chris are a credit to the branch and Ill always know where to go for their techy help! Much appreciated guys!
Package arrived damaged and contents…
Package arrived damaged and contents weren't as anticipated which was due to a poor image on the website

Reply from London Camera Exchange - Gloucester
Really knowledgeable
Great information from all the staff, sorted out the correct lens for my camera and took the time to explain why it was the right one.
Great service quick delivery time
Unacceptable delivery rules.
They do not let their carrier leave anything with your neighbour, or collect elsewhere. You have to be at home, end of. So, if you work... forget ordering from them, uless want to waste your paid holidays on getting the delivery. Try to be helpful and refunded me O.K. but I'd give them a wide berth... Sorry guys!
P.S. I had a courtesy phone call from them saying they are working on it... Good luck.

Reply from London Camera Exchange - Gloucester
Excellent advice
I visited your shop in Oxford and got some very helpful advice on buying a DSLR. Nothing suitable was in stock, so I checked your website, and found what I wanted in Gloucester. A conversation with Simon there, and I bought a Nikon D750 and a lens, delivered next day. I will definitely be back to shop again or just to ask for advice.
Brilliant Professional Service!
Fantastic place with professional, friendly, totally helpful staff.
Fantastic customer service 10/10
Fantastic customer service and very competitive pricing from Derick. Thank you for the excellent experience, highly recommended!
Excellent service by Derek and Chris
Excellent service by Derek and Chris. Straightforward, honest advice and the camera posted out to me the same day. What else do you need?
Very happy with the Sony A7RIII and two SD cards and I’ll definitely approach this store again with confidence if there’s something I want to buy.
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