London Camera Exchange - Bath Reviews 

572
•
TrustScore 5 out of 5

4.9

13 Cheap street, BA1 1NB Bath, GB

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See what reviewers are saying

Rated 5 out of 5 stars

After placing the order, communication on how it would be satisfied was very timely and clear. The item was delivered securely, promptly and well packaged. The item order was as expected with a great... See more

Rated 5 out of 5 stars

I ordered both a Think Tank Camera Bag and a pair of Nikon Binoculars whilst on offer online. Both were awaiting stock to arrive at the time but that was not a problem for me. Within a couple of days... See more

Rated 5 out of 5 stars

Straight forward to deal with offered slightly more than quoted on trade-in product, honoured a reduced offer price on purchased product at time of enquiry which was finished by time of purchase, (al... See more

Rated 5 out of 5 stars

Online purchase. I can't fault the service at all, it was excellent service all round. Queries were answered quickly and fully, description on the condition of camera was spot on, the purchase went sm... See more


Company details

  1. Camera Store
  2. also in
  3. Binoculars Store
  4. Photo Shop

Written by the company

Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 70 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.


Contact info

  • 13 Cheap street, BA1 1NB, Bath, United Kingdom

  • 01225462234

4.9

Excellent

TrustScore 5 out of 5

572 reviews

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Replied to 94% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(572)

2,665 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Overall an excellent service

After placing the order, communication on how it would be satisfied was very timely and clear. The item was delivered securely, promptly and well packaged. The item order was as expected with a great case to keep it safe while out an about. Overall an excellent service so I will be using them again.

22 October 2026
Rated 3 out of 5 stars

Quick delivery, poor packaging

Very quick delivery, lens was in good condition, but the packaging was the worst I have seen from LCE, particulary as the 35-70 f2.8 Nikon is quite heavy.
The hood been attached in reverse mode and during an impact in transit had been rammed backward, beyond the bayonet mount fittings, and was very difficult to remove and has slight damage. Some rattling inside too, tho maybe normal ?

12 October 2026
Rated 5 out of 5 stars

Excellent Service from London Camera Exchange.

I ordered both a Think Tank Camera Bag and a pair of Nikon Binoculars whilst on offer online. Both were awaiting stock to arrive at the time but that was not a problem for me. Within a couple of days the sales department from the Bath store phoned me to say that the bag would be delivered to me the next day which duly arrived. Likewise a few days later the same store phoned again with similar news about the binoculars which duly arrived the following day. Many thanks to LCE for their competitive prices and excellent sales service.

7 October 2026
Rated 5 out of 5 stars

Great customer service

Staff in Bath are very knowledgable and helpful. They didn’t have the lens I wanted but found it for me in another branch. Great customer service

3 October 2026
Rated 5 out of 5 stars

Great advice

The person I spoke with for advice was very knowledgeable & helpful & took time & an interest in my needs.

21 September 2026
Rated 5 out of 5 stars

Great team.

Great team had a small problem which Graham sorted without drama, unfortunately needed some more assistance and the Manager Sammy again handled it with a great no nonsense attitude it is so refreshing to find a team clearly interested in sorting things, not making things worse would highly recommend Team Bath.

10 September 2026
Rated 5 out of 5 stars

Online purchase

Online purchase. I can't fault the service at all, it was excellent service all round. Queries were answered quickly and fully, description on the condition of camera was spot on, the purchase went smoothly and I received the item really quickly. I highly recommend the team at Bath.

16 September 2026

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