La Redoute UK Reviews 

25,353
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 7,386 reviews, reviewers had a great experience with this company. Customers consistently praise the excellent quality and attractive design of products, often highlighting their durability and value. Many people appreciate the competitive pricing and frequent bargains. The delivery service is generally efficient, with quick arrival times and good communication, and the ordering process is often described as straightforward and easy to use. However, some customers also noted issues with their orders. A few people received incorrect items or products that did not match descriptions, such as wrong sizes. Others reported incomplete deliveries, missing components, or items not arriving. Occasional quality concerns or longer delivery times for international shipments were also mentioned.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and design, frequently praising items like bedding,... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising quick delivery times and... See more

Quality

Consumers generally express satisfaction with the quality of items, often highlighting solid construction,... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many praising the ease of ordering, quick... See more

Price

Customers consistently note positive experiences with price, often finding products to be well-priced, good... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very nice, roomy solid Acacia wood bathroom cabinet. Good value as half price on sale. Unfortunately, the way it had been packed, the screws had come out of their packaging and made indentations into... See more

Company replied

Rated 4 out of 5 stars

Great quality clothing that lasts and easy to navigate website. Have been buying for nearly 25yrs!! Straightforward returns with an enclosed label so it saves time and for the customer. Be aware. Sin... See more

Company replied

Rated 5 out of 5 stars

Shoes were narrow and very heavy. Sent back for a refund but not received yet (tracker shows received 5 days ago) hoping it’s a refunded swiftly. So whilst the shoes were not a good fit, customer... See more

Company replied

Rated 5 out of 5 stars

La redoute ,dressing table, 100% from beginning to end , ordering easy , despatch on time, product dressing table over the moon. Cannot praise this little beauty anymore , just perfect. Quality sup... See more

Company replied


Company details

  1. Clothing Store
  2. Furniture Accessories
  3. Furniture Store

Written by the company

La Redoute specialist in French Fashion designer clothes at great prices. We have womenswear, menswear, children's wear plus a whole range of home items. Take a look, you won't be disappointed.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

25K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(25,353)

7,544 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love this site

Love this site. It has a good variety of products and is easy to navigate. I wanted some new, long, nightdresses and found exactly what I was looking for. Great price,fast delivery. Cheers

27 July 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Janet,

We're so happy to hear you love our site and found a great variety of products that were easy to navigate. It's wonderful that you found exactly what you were looking for at a great price with fast delivery! Thanks Leanne

Rated 5 out of 5 stars

Gorgeous linen tablecloth

I discovered the most beautiful tablecloth on the La Redoute UK website and ordered it....it arrived quickly and is perfect in size, fabric and a bonus was on sale!! 10 out of 10. Thank you.

27 July 2026
La Redoute UK logo

Reply from La Redoute UK

Hi,

We're so pleased to hear you discovered such a beautiful tablecloth on our website and that it arrived quickly! It's wonderful that it's perfect in size and fabric, and even better that it was on sale. Thank you for your fantastic feedback! Thanks Leanne

Rated 5 out of 5 stars

Great quality product

Great quality product, quick delivery.

26 July 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Christin,

We are so pleased to hear that you were happy with both the quality of the product and the quick delivery. Thank you for your positive feedback! Thanks Leanne

Rated 5 out of 5 stars

Easy ordering and quick delivery

Easy ordering and quick delivery. The linen basket is a bit less sturdy than I would expect, but it looks nice and fills the space perfectly

22 July 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Rebecca,

We're so pleased to hear that your ordering experience was easy and that delivery was quick. We appreciate your feedback regarding the sturdiness of the linen basket, and we're glad it looks nice and fits your space perfectly. Thanks Leanne

Rated 5 out of 5 stars

Great service

Great service, delivery was spot on and products perfect

26 July 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Maz,

We are so pleased to hear that you experienced great service, that your delivery was spot on, and that your products were perfect. Thank you for your positive feedback! Thanks Leanne

Rated 5 out of 5 stars

There was an issue with the item and…

There was an issue with the item and customer service has been impeccable.

23 July 2026
La Redoute UK logo

Reply from La Redoute UK

Hi,

We're so pleased to hear that even with an issue with your item, our customer service team was able to provide you with an impeccable experience. Thank you for your feedback! Thanks Leanne

Rated 5 out of 5 stars

Easy to use website

Easy to use website, filtering and ordering quick and straightforward. Quick delivery of my items.

26 July 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Lynne,

We're so pleased you found our website easy to use and the filtering and ordering process quick and straightforward. It's wonderful to hear your items were delivered quickly too! Thanks Leanne

Rated 5 out of 5 stars

Super quick delivery and a great price…

Super quick delivery and a great price deal ⭐️

23 July 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Sandra,

We're so happy to hear that your delivery was super quick and that you found a great price deal. We truly appreciate your positive feedback! Thanks Leanne

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery , And the most Amazing ! Item iv ever purchased !! ❤️❤️❤️❤️❤️

23 July 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Julie,

We are so happy to hear that you are thrilled with your purchase and that it arrived promptly! Thank you for your wonderful feedback.- Thanks Leanne

Rated 5 out of 5 stars

Lovely mugs they look just like…

Lovely mugs they look just like picture. Good quality and just what I wanted. Easy to order and they were delivered quickly.

23 July 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Margaret,

We're so pleased to hear you're happy with the appearance and quality of your mugs, and that they were just what you wanted. It's wonderful that ordering was easy and delivery was quick! Thanks Leanne

Rated 5 out of 5 stars

Love the table and the customer service…

Love the table and the customer service regarding the delivery was first class

26 July 2026
La Redoute UK logo

Reply from La Redoute UK

HI Imogen,

We're so pleased you love your table and that you found our customer service regarding the delivery to be first class. Thank you for your wonderful feedback! Thanks Leanne

Rated 1 out of 5 stars

Your courier delivered someone else’s…

Your courier delivered someone else’s order from a different company to me. That has now been collected but my rug is still missing. I’ll be calling(more time and money wasted on a phone call)again Monday to chase AGAIN

26 July 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Chloe,

We sincerely apologise for the mix-up with your delivery and the missing rug. We understand your frustration and the inconvenience this has caused. I can see you contacted us an we are actively investigating this issue to ensure your rug is located and delivered to you as soon as possible.

Thanks
Sharron

Rated 5 out of 5 stars

Great service

Great service

23 July 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Rebecca,

We're glad to hear you received a great service.

Thanks you for your feedback.

Sharron

Rated 5 out of 5 stars

Great selection ,fast delivery,

Great selection ,fast delivery,

23 July 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Teresa,

We appreciate your positive feedback. We are so happy to hear that you were pleased with our great selection and that your delivery was fast. Thank you for letting us know. Thanks Leanne

Rated 5 out of 5 stars

All good

Easy ordering,great delivery time.
Lovely ,high quality top

23 July 2026
La Redoute UK logo

Reply from La Redoute UK

HI Suz,

We're so pleased to hear you found the ordering process easy and the delivery time great. It's wonderful that you love the high-quality top! We truly appreciate your positive feedback. Thanks Leanne

Rated 5 out of 5 stars

Good price and fast delivery for…

Good price and fast delivery for premier quality cutlery

26 July 2026
La Redoute UK logo

Reply from La Redoute UK

HI Buddy,

We're so pleased you enjoyed our premier quality cutlery, good price, and fast delivery. We appreciate your feedback. Thanks Leanne

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery. Delivery information really good. Updates received throughout. Rug looks good will now need to see how it looks following wear

26 July 2026
La Redoute UK logo

Reply from La Redoute UK

HI Julie,

We're so pleased to hear you found our delivery prompt and the information helpful with updates throughout. We're glad the rug looks good, and we hope it continues to look great after some wear! Thanks Leanne

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look