Very nice, roomy solid Acacia wood bathroom cabinet. Good value as half price on sale. Unfortunately, the way it had been packed, the screws had come out of their packaging and made indentations into... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great quality clothing that lasts and easy to navigate website. Have been buying for nearly 25yrs!! Straightforward returns with an enclosed label so it saves time and for the customer. Be aware. Sin... See more
Company replied
Shoes were narrow and very heavy. Sent back for a refund but not received yet (tracker shows received 5 days ago) hoping it’s a refunded swiftly. So whilst the shoes were not a good fit, customer... See more
Company replied
La redoute ,dressing table, 100% from beginning to end , ordering easy , despatch on time, product dressing table over the moon. Cannot praise this little beauty anymore , just perfect. Quality sup... See more
Company replied
Company details
Written by the company
La Redoute specialist in French Fashion designer clothes at great prices. We have womenswear, menswear, children's wear plus a whole range of home items. Take a look, you won't be disappointed.
Contact info
United Kingdom
- 0330 303 0199
- advisors@redoute.co.uk
- www.laredoute.co.uk
4.3
Excellent
25K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Order came quickly
22 July 2026
Reply from La Redoute UK
Hi Alison,
We're glad to hear your order came quickly.
Thank you for your feedback.
Sharron
Love la Redoute
Always gd communication.
Speedy delivery, stylish and affordable products.
25 July 2026
Reply from La Redoute UK
Hi Rehana,
We're so pleased to hear you experienced great communication, speedy delivery, and found our products both stylish and affordable. Thank you for your wonderful feedback! Thanks Leanne
Lovely quality shoes and clothes!
I have received many extremely good quality clothes from La Redoute over the years. I love the availability of the many French online companies, which would normally be out of reach. I get lots of compliments from friends and relatives. Many of the clothes I buy are very smart and oif lovely quality and will remain in my wardrobe for many years, I tend to choose items which will not go out of fashion. Your mailing service is excellent, and very prompt, I collect my orders from a nearby service station, which is a short walk away from my house. Thankyou
22 July 2026
Reply from La Redoute UK
Hi Alison,
We're so delighted to hear how much you appreciate the quality and style of our clothing, and that they bring you so many compliments! It's wonderful to know that our timeless pieces will be cherished in your wardrobe for years. We're also pleased that our delivery service meets your needs so well. Thank you for your kind words! Thanks Leanne
I'm very disappointed in your…
I'm very disappointed in your organisation. I waited for one week to return my rug (which is a completely different colour and doesn't match the picture). I spent all day waiting for somebody to pick it up. And nobody came to collect it.
22 July 2026
Reply from La Redoute UK
Hi Lyubov,
I'm so sorry to hear about the disappointment and inconvenience you experienced with your rug return. It's frustrating when an item doesn't match expectations and then the collection process doesn't go as planned. I understand how frustrating it must have been to wait all day for a collection that didn't happen.
I have emailed you.
Thanks
Sharron
Blue linen shirt
Lovely linen shirt. They gave a true measurement for my size and the fit is perfect.
22 July 2026
Reply from La Redoute UK
Hi Mavis,
We are so pleased to hear you love your linen shirt and that the fit is perfect. Thank you for your wonderful feedback! Thanks Leanne
Lovely pair of sandals
Bought this pair of sandals for summer. Made of lovely brown leather so hopefully should last a few seasons. I haven’t tried them properly yet but walking around the house in them felt very comfortable. They go well with either skirt or jeans. The fit is great too, so far.
22 July 2026
Reply from La Redoute UK
Hi Tatiana,
We're so glad to hear you love your new sandals and find them comfortable! It's wonderful that they pair well with both skirts and jeans. We hope they bring you many seasons of wear. Thanks Leanne
All seems fine but until I've slept…
All seems fine but until I've slept under it and washed it I cannot comment further.
25 July 2026
Reply from La Redoute UK
Hi Ann,
We appreciate your initial thoughts and look forward to hearing more after you've had a chance to experience it fully.
Thanks
Sharron
Great bedding
Great bedding. Ordered this before for my daughter. Then bought it for me.
Washes a dream. Great value for money. Beautiful and silky soft.
25 July 2026
Reply from La Redoute UK
Hi Rosemary,
We're so pleased to hear you love our bedding so much that you bought it for yourself after seeing your daughter enjoy it! It's wonderful to know it washes well and offers great value. Thanks Leanne
Lovely linen bed linen
Lovely linen bed linen. Great colour. Quick delivery and good communication.
25 July 2026
Reply from La Redoute UK
Hi,
We're so pleased to hear you love your linen bed linen and its great colour. It's wonderful to know you experienced quick delivery and good communication. Thank you for your positive feedback! Thanks Leanne
Good finished product little bit fiddly…
Good finished product little bit fiddly to put together,partly down to me as hands a bit stiff.
22 July 2026
Reply from La Redoute UK
Hi,
We're so glad to hear you're happy with the finished product! We understand that assembly can sometimes be a bit challenging, and we appreciate your patience. Thanks Leanne
Unfortunately the shirt wasn’t the…
Unfortunately the shirt wasn’t the colour I was looking for ,I returned the shirt and was reimbursed promptly,I will buy from LaRedoute in future
22 July 2026
Reply from La Redoute UK
Hi Philip,
We're sorry the shirt wasn't quite the colour you expected. We're glad to hear the return and refund process was prompt and we appreciate your intention to shop with us again in the future. Thanks Leanne
Good product and a fair price
Good product and a fair price. Quicker shipping would have made it 5 stars
25 July 2026
Reply from La Redoute UK
Hi Richard,
We're glad you appreciate our product and pricing. We are always working to improve our shipping times for an even better experience.
Thank you for your feedback.
Sharron
Reply from La Redoute UK
Hi Phil,
We're so pleased to hear that everything was delivered successfully and promptly. Thank you for your positive feedback; we truly appreciate it! Thanks Leanne
Reply from La Redoute UK
Hi Anne-Juliette,
We're happy to hear that your delivery was speedy and that you experienced no issues. We appreciate your positive feedback! Thanks Leanne
Wide choice of linen bedding in plain…
Wide choice of linen bedding in plain and patterns. Always great quality.
25 July 2026
Reply from La Redoute UK
HI Julie,
We're so pleased to hear you appreciate our wide choice of linen bedding, available in both plain and patterned options, and that you consistently find the quality to be great. Thank you for your wonderful feedback! Thanks Leanne
All the items are good brands very…
All the items are good brands very comfortable flat shoes i can recommend them to everyone who likes flat shoes and La Radoute price is affordable specially if the items are on sale very affordable for anyone who only earned enough. 👌👌👌👌👌💫💫💫💫💫
22 July 2026
Reply from La Redoute UK
Hi Susan,
We're so happy to hear you appreciate the quality brands and comfort of our flat shoes! It's wonderful to know you find our prices affordable, especially during sales. Thanks Leanne
this company i have used for many years…
this company i have used for many years have always been very good in keeping you informed about parcel delivery and give a very good service.
21 July 2026
Reply from La Redoute UK
Hi Carol,
We are so pleased to hear about your long-standing positive experience with our parcel delivery service. We appreciate your kind words! Thanks Leanne
Reply from La Redoute UK
Hi Gillian,
We're so pleased to hear that your order arrived quickly. Thank you for taking the time to share your positive experience with us! Thanks Leanne
So easy to order and return
22 June 2026
Reply from La Redoute UK
Hi Kristine, I am so glad to hear that your experience with ordering and returns was easy! We really appreciate you taking the time to share your positive feedback. Thanks, Alfie
Speedy and efficient
Well priced for the products I bought and they were delivered super quick
25 July 2026
Unprompted review
Reply from La Redoute UK
Hi, I am so pleased you found our products well-priced and that they were delivered super quickly. Thank you for your positive feedback! Thanks, Alfie
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.