La Redoute UK Reviews 

25,331
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 7,386 reviews, reviewers had a great experience with this company. Customers consistently praise the excellent quality and attractive design of products, often highlighting their durability and value. Many people appreciate the competitive pricing and frequent bargains. The delivery service is generally efficient, with quick arrival times and good communication, and the ordering process is often described as straightforward and easy to use. However, some customers also noted issues with their orders. A few people received incorrect items or products that did not match descriptions, such as wrong sizes. Others reported incomplete deliveries, missing components, or items not arriving. Occasional quality concerns or longer delivery times for international shipments were also mentioned.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and design, frequently praising items like bedding,... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising quick delivery times and... See more

Quality

Consumers generally express satisfaction with the quality of items, often highlighting solid construction,... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many praising the ease of ordering, quick... See more

Price

Customers consistently note positive experiences with price, often finding products to be well-priced, good... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very nice, roomy solid Acacia wood bathroom cabinet. Good value as half price on sale. Unfortunately, the way it had been packed, the screws had come out of their packaging and made indentations into... See more

Company replied

Rated 4 out of 5 stars

Great quality clothing that lasts and easy to navigate website. Have been buying for nearly 25yrs!! Straightforward returns with an enclosed label so it saves time and for the customer. Be aware. Sin... See more

Company replied

Rated 5 out of 5 stars

Shoes were narrow and very heavy. Sent back for a refund but not received yet (tracker shows received 5 days ago) hoping it’s a refunded swiftly. So whilst the shoes were not a good fit, customer... See more

Company replied

Rated 5 out of 5 stars

La redoute ,dressing table, 100% from beginning to end , ordering easy , despatch on time, product dressing table over the moon. Cannot praise this little beauty anymore , just perfect. Quality sup... See more

Company replied


Company details

  1. Clothing Store
  2. Furniture Accessories
  3. Furniture Store

Written by the company

La Redoute specialist in French Fashion designer clothes at great prices. We have womenswear, menswear, children's wear plus a whole range of home items. Take a look, you won't be disappointed.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

25K reviews

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4.3

All reviews

(25,331)

7,513 reviews in the last 12 months

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Rated 5 out of 5 stars

love la redoute

love la redoute, been a very happy customer for over 30 years.everything they sell is high quality.
very quick delivery.

27 July 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Hannah,

We are so pleased to hear you've been a happy customer for over 30 years! It's wonderful that you consistently find our products to be high quality and appreciate our quick delivery. Thank you for your continued loyalty! Thanks Leanne

Rated 5 out of 5 stars
La Redoute UK logo

Reply from La Redoute UK

HI Annie,

We are so pleased to hear that you were happy with both the prompt delivery and the lovely quality of your items. Thank you for your positive feedback! Thanks Leanne

Rated 5 out of 5 stars

Arrived on time

Arrived on time. Always nicely wrapped too n

27 July 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Heather,

We're so pleased to hear that your order arrived on time and was nicely wrapped. Thank you for your positive feedback; we appreciate it very much. Thanks Leanne

Rated 4 out of 5 stars

The delivery was on time,the delivery…

The delivery was on time,the delivery guys were polite and helpful ,but unfortunately two pieces were damaged so have to Waite for replacements . I don’t think enough care is taken with forklifts and the handling of items as I see time after time things are damaged .

24 July 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Eric,

We appreciate you taking the time to share your feedback. We are truly sorry to hear about the damaged pieces and the inconvenience this has caused. We are actively looking into our handling procedures to prevent such issues in the future. We value your patience as we arrange for replacements.

Thanks,
Megan

Rated 5 out of 5 stars

Great all round.

easy to use website, good choice of quality products at a reasonable price delivered on time.

27 July 2026
La Redoute UK logo

Reply from La Redoute UK

Hi,

We're so pleased you found our website easy to use and appreciated the good choice of quality products at a reasonable price, delivered on time. Thank you for your feedback! Thanks Leanne

Rated 4 out of 5 stars

The jumper is lovely

The jumper is lovely, at the right price, and the service was good.

27 July 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Patricia,

We're so pleased you found the jumper lovely, at the right price, and that you received good service. We truly appreciate your positive feedback!

Thanks,
Megan

Rated 5 out of 5 stars

So simple to order and collect items at…

So simple to order and collect items at the post office. Items ordered are always first class.

27 July 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Jan,

We're so pleased to hear that ordering and collecting items was simple for you, and that you consistently find our items to be of excellent quality. Thank you for your positive feedback! Thanks Leanne

Rated 5 out of 5 stars

Quality linen at an excellent price.

Easy ordering process. Delivered as expected. I am delighted with the linen shirt. It's great quality and the fit is perfect.

27 July 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Gilly,

We're so pleased to hear that your ordering process was easy and that you're delighted with the quality and perfect fit of your linen shirt. Thanks Leanne

Rated 5 out of 5 stars

Very happy thankyou

Very happy thankyou

27 July 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Karen,

Thank you so much for leaving us such a lovely review, we really appreciate it.

Thanks,
Megan

Rated 5 out of 5 stars

Nice

Delivered on time, nice product

27 July 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Sarah-Jo,

We appreciate your positive feedback. We are happy you enjoyed our product and timely delivery. Thank you for sharing. Thanks Leanne

Rated 5 out of 5 stars

Easy to use website and good choice

I was able to find what I wanted on the website easily and had no difficulty in checking out. I was kept advised of the progress of my order up till the delivery. The items I ordered fit well but there is just one issue I have - the barrel leg jeans are more wide leg than barrel leg jeans. The items in the order arrived in good condition and on time.

27 July 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Rosemary,

We're so pleased to hear you found our website easy to navigate and that your order arrived in good condition and on time. We appreciate your feedback regarding the fit of the barrel leg jeans and will certainly take this into consideration. Thanks Leanne

Rated 5 out of 5 stars

Quick delivery

Quick delivery, good product with a perfect fit

27 July 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Cindy,

We're so pleased to hear that your delivery was quick and that you were happy with the product and its perfect fit. Thank you for your positive feedback! Thanks Leanne

Rated 5 out of 5 stars

Easy to order

Easy to order. Arrived promptly. Nice shorts, very happy with the design.

27 July 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Theresa,

We're so pleased to hear that ordering was easy and your shorts arrived promptly. We're especially happy that you love the design! Thanks Leanne

Rated 5 out of 5 stars

Speedy delivery

Speedy delivery, excellent value for money.

27 July 2026
La Redoute UK logo

Reply from La Redoute UK

Hi,

We're so happy to hear that your delivery was speedy and that you found our products to be excellent value for money. We truly appreciate your positive feedback! Thanks Leanne

Rated 4 out of 5 stars

Classic white t-shirt.

Kept informed of delivery. Feels nice quality fabric. Haven't washed yet so wait and see. Prefer a v-neck t-shirt so pleased to be able to find in linen.
Fairly straight forward order. Only thing, and I find this generally with so many companies - it's hard to gauge the sizing. All inconsistent. Even with the size guides provided. I may have got away with a smaller size but I didnt want to risk it when I placed the order. Hard work to order different sizes and return. Hard from photos to tell if slim fit or oversized etc. That is my only issue with on line shopping. Satisfied with product - loose fit and styling.

27 July 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Julie,

We are so glad to hear you appreciate the quality fabric and the availability of a linen v-neck t-shirt. We understand your concerns regarding sizing inconsistencies across different companies and the challenges this presents for online shopping. We are always working to improve our size guides and product descriptions to better reflect fit and styling.

Thanks,
Megan

Rated 5 out of 5 stars

Good product delivered in a timely…

Good product delivered in a timely fashion .

27 July 2026
La Redoute UK logo

Reply from La Redoute UK

Hi,

We are so pleased to hear that you were happy with the product and the timely delivery. Thank you for your positive feedback! Thanks Leanne

Rated 4 out of 5 stars

Beautiful curtains

Beautiful curtains. Good quality
Delivery was slow to begin as I hadn’t realised it was being shipped from France but once evri got it it was speedier.

27 July 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Colleen,

We're so glad you love the beautiful curtains and appreciate their quality! We understand that the international shipping from France can sometimes take a little longer, and we appreciate your patience.

Thanks,
Megan

Rated 3 out of 5 stars

Its a nice bra

Its a nice bra, but if you have the bra on the last fixings it irritates your back as there isnt enogh protective material after them. Would also like more adjustment on the straps. I normaly wear M&S total support but tried these as those now have far too much elastane in now so also dont fit as well.

27 July 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Angie,

We're sorry to hear about the irritation caused by the fixings and that the strap adjustment wasn't sufficient. We appreciate you bringing these points to our attention, as it helps us improve our designs.

Thanks,
Megan

Rated 5 out of 5 stars

Lovely jacket

Lovely jacket, good price and with quick delivery.

27 July 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Jason,

We're so happy to hear that you found the jacket lovely, the price good, and the delivery quick. We truly appreciate your positive feedback! Thanks Leanne

Rated 1 out of 5 stars

Awful shoes! Arrived severely damaged

Awful product,I ordered some Birkenstocks and arrived damaged,glue all on them and looks like they have been worn which is not what you want when spending nearly £90 on some sandals,so disappointed

27 July 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Isabelle,

I'm so sorry to hear that your sandals arrived in such poor condition, with visible glue marks and signs of wear. This is certainly not the standard we expect, nor the experience we want for our customers when purchasing a new item. I completely understand your disappointment, and I can see that you spoke with one of my colleagues about this yesterday.

Thanks,
Megan

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