Lakeland Paints Reviews 

2,554
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 406 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the paint's excellent quality, noting its easy application, great coverage, and vibrant colors. Many appreciate the absence of strong odors and harmful VOCs, making it suitable for sensitive individuals and homes with pets. Reviewers frequently commend the efficient service and fast delivery, often noting next-day arrival and helpful customer support. However, some customers also noted issues with color consistency, finding that shades did not always match tester pots or other previously painted surfaces. Additionally, a few other people felt that the limited availability of smaller paint sizes, such as 2.5-liter or 1-liter cans, restricted their choices for smaller projects.

What people talk about most

Product

Reviewers highlight positive aspects of product, particularly praising its high quality, coverage, and... See more

Quality

Customers consistently note positive experiences with quality, highlighting the paint's high-hiding... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the fast and prompt delivery... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the helpfulness and... See more

Order

Customers had positive experiences with order, finding the ordering process straightforward and easy. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The outdoor satin paint I used on a fence around my goldfish pond is not only fish-friendly with 0% VOC, but the paint is vibrant and true to the colour I chose. It is easily applied, has no odour, an... See more

Company replied

Rated 5 out of 5 stars

Very impressed! 1 coat of anti mould Matt and even my painter was wowed by the easy application, no smell, and wonderful quality of this paint. Splurged a bit as this particular anti mould version was... See more

Company replied

Rated 5 out of 5 stars

Great paint (for radiators): covers moderately well, no smell, dries quick, nice clean brilliant white. Second coat goes on very easily and quickly to fully cover old finish and gives a smoother feel... See more

Company replied

Rated 5 out of 5 stars

Been using lakeland paints exclusively for about 15 years. Still can't fault them on anything at all from ordering to delivery. Originally started using them because VOC paints make my eyes itch and... See more

Company replied


Company details

  1. Paint Store
  2. Paint Manufacturer

Written by the company

VOC free non toxic Ecos paints from Lakeland Paints - odourless organic, natural, breathable paint, solvent-free paint, chemical-free paint, no plastics, no heavy metals, next day delivery, child-safe, sustainable BREEAM, clay paint, for lime plaster, masonry paint, super safe,


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(2,554)

367 reviews in the last 12 months

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Rated 5 out of 5 stars

Great customer service! Beautiful paint finish 😊

I had a few questions and had extremely quick and helpful responses. Loving the paint, it's a pleasure to use, nice and thick, and has a sturdyness to the tone.

20 July 2026
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Reply from Lakeland Paints

Hello Louise
super-smashing-great......... how's the elephants?
Seriously = many thanks for the wonderful review - its much appreciated. ian. tech. manager

Rated 5 out of 5 stars

Great paint

Great paint - odourless and yet still great coverage.

16 July 2026
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Reply from Lakeland Paints

Hi Frances
marvellous - and many thanks for the great review - its very much appreciated. ian. tech manager

Rated 5 out of 5 stars

Cheap is expensive - this is worth every penny

While it's pricey, I'm amazed at how much it covered and how many flaws it covered in my prep work. I thought I'd bought enough but it turns out that I bought much more than needed because it's high-hiding and high-quality paint!

15 July 2026
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Reply from Lakeland Paints

Hi Jon
that's really great feedback - marvellous !
- I'm pleased that you like those products, and your feedback like this really helps. People are indeed getting to be more & more aware of the drawbacks of cheap paints. thanks again. ian. tech manager

Rated 5 out of 5 stars

IA very satisfied customer.

I find it refreshing that one's phone calls are answered
promptly by a human being also emails are promptly replied to. The company is very helpful with any queries and orders are dispatched immediately and arrive on time. I have always been very happy with any of the products I have ordered.

8 July 2026
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Reply from Lakeland Paints

Hi Sue
you might think of them as human beings - but if you saw them.....
HaHa - only kidding = they are a great bunch.
We really do - do our collective best every day - and your positive feedback is very much appreciated and will be passed on.
many thanks ian. tech manager

Rated 5 out of 5 stars

Good quality paint.

My decorator was delighted with using good quality paint. The end result with brilliant.
I have used Lakeland paint for many years because there is nothing nasty in it. There is almost no smell and it dries quickly. Great for someone who is asthmatic.

8 July 2026
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Reply from Lakeland Paints

Hello Shirley
as somebody once said - Super Smashing Great !
its great that your decorators love it too - sometimes, professionals CAN be a bit wary of anything unfamiliar !
So its great that they liked it as well.
many thanks. ian. tech manager

Rated 5 out of 5 stars

Goldfish pond fencing

The outdoor satin paint I used on a fence around my goldfish pond is not only fish-friendly with 0% VOC, but the paint is vibrant and true to the colour I chose. It is easily applied, has no odour, and the thick creamy consistency made it easy to cover the wood surface (after I'd put a coat of Lakeland wood primer on of course)

15 July 2026
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Reply from Lakeland Paints

Hello Alan
wonderful = really great feedback - many thanks - what a great report - and very comprehensive too - I'm pleased that you like those products, and your feedback like this really helps. People are indeed getting to be more & more aware of the risks of VOCs & toxins. thanks again. ian. tech manager

Rated 2 out of 5 stars

The delivery

The delivery. I was reimbursed for postage after I had to go and collect paint myself from another address! However, the paint is always exceptional quality beside having no poisons so happy to pay more for it.(wish it was slightly cheaper but hey ho!). I am a fan of the paint

7 July 2026
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Reply from Lakeland Paints

Hello Susie
I'm very sorry about the hassles there and we have talked to the courier to try to ensure that this does not happen again - Genuinely, 99% do get delivered on time, the next day - and to the right location - but thanks for your patience, understanding and great feedback.
ian. tech manager

Rated 5 out of 5 stars

Great coverage

Fast delivery. My decorator has not used these paints before and is very happy with how they cover and the fact there is no smell.

13 July 2026
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Reply from Lakeland Paints

Hi Pamela
that's really great - decorators can sometimes be a bit suspicious of products that are new to them - so that's extra good news ! many thanks for the positive review. - brilliant !
ian. tech manager

Rated 5 out of 5 stars

Excellent paint for allergy sufferers

Excellent paint for allergy sufferers, easy to put on, beautiful colours , really good customer service too thanks

13 July 2026
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Reply from Lakeland Paints

Hi Christine
marvellous - and yes, we agree - one of our two founders has asthma and that's one of the big original reasons that we set up the Ecos - then Lakeland brands- to help those with asthma, allergies CFS, COPD & breathing difficulties - plus the environmental aspects of course. many thanks ian. tech manager

Rated 5 out of 5 stars

A quality product

Ordering was straightforward and delivery prompt. I have had two decorators use the point and both say how good the quality is.

20 May 2026
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Reply from Lakeland Paints

Hi William
its great that your decorators love it too - sometimes, professionals CAN be a bit wary of anything unfamiliar, that's new-to-them !
So its great that they liked it as well.
many thanks. ian. tech manager

Rated 5 out of 5 stars

Speedy delivery

Speedy delivery, well packaged, beautiful paint! What can I add - delighted customer!

1 July 2026
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Reply from Lakeland Paints

Hi Jan
marvellous - it sounds like a result allround !
many thanks for the great review - Ian. tech manager

Rated 5 out of 5 stars

Great service

Very fast delivery. Lovely paint. Not cheap but worth the price.

6 July 2026
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Reply from Lakeland Paints

Hello Carmel
many thanks for the positive vibes - and you're right - its not cheap - but it Cant be - we use 3X the normal but expensive pigment of the big brands 24% -V- 8% - and it makes a BIG difference !
ian. tech manager

Rated 5 out of 5 stars

Knowing that your VOC paints are 100%…

Knowing that your VOC paints are 100% Nursery Safe, was the reason for my purchase. From order through to delivery, it's been great service.
We have precious young Granddaughter who I've prepped and painted a Small Chair for. The chair has been handed down through the family for over 60 years so that is precious too.

6 July 2026
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Reply from Lakeland Paints

Hi Mike
yes indeed - it IS 100% safe - lets hope that the chair lasts another 60 years - many thanks for the great comments.
ian. tech manager

Rated 5 out of 5 stars

Lovely paint

Lovely paint , always a quick despatch

29 June 2026
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Reply from Lakeland Paints

Hi Sharon
busy busy busy ! BZZZZ>>>>>>>
That's the secret = many thanks for your positive review - its much appreciated. ian. tech manager

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