Easy to use, competitive prices, instant confirmations, and everything worked as booked. Great value and a hassle-free way to book attractions and transport. Would happily use Klook again.
Company replied
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Hong Kong
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Reply from Klook Travel
I recently booked an activity in Japan for October 2026. I paid $422.68 for this. Soon after, I realized, I had double booked this activity which was included in the package I had already booked with my tour. We're travelling a few days ahead before the tour package starts. Hence I booked a day outing with Klook. I intended to rebook another activity not included in the package. When I cancelled the klook booking i noticed they were paying $31 less. Upon inquiry, i was informed it was for "satisfaction guarantee " an additional premium upgrade/insurance rather than klook's standard service promise. I feel tricked and trapped in to these add ons. I will definitely not be dealing with them again!! Customers BEWARE before you pay, You may be paying more than you thought!! Read the finer prints and add ons which are sneakily inserted. I paid $422.68 and $31.38 is not a big deal. Its the feeling of being cheated!!!

Reply from Klook Travel
It was easy to use and customer support was very quick to respond when I had a question.

Reply from Klook Travel

Reply from Klook Travel
Easy to use application. Payment is breeze. Price is comparable.

Reply from Klook Travel
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