Stuart who dealt with our problem was very kind as well as being very professional and knew how to deal with the problem in a timely manner. He sorted the query and was able to manage the problem s... See more
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Kingston Property Services prides itself on providing quality services at excellent value for money. We specialise in leasehold block management and estate management throughout the North of England.
Cheviot House, Beaminster Way East, NE3 2ER, Newcastle upon Tyne, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 80% of negative reviews
Typically replies within 1 week
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The customer service I received today by Helen was extremely helpful, she was courteous, polite and patient. Thank you

Reply from KINGSTON PROPERTY SERVICES LIMITED
Helen was really helpful and took the time to explain the issue I had thanks

Reply from KINGSTON PROPERTY SERVICES LIMITED
Excellent and efficient service from Helen in your payments section.

Reply from KINGSTON PROPERTY SERVICES LIMITED
Customer service advisor, Anthony was very helpful and efficient. Rang up to make a payment and Anthony helped set up my online account which makes future experience much easier.

Reply from KINGSTON PROPERTY SERVICES LIMITED
Helen was really kind, build great rapport and was clearly a product expert. She answered my query very precisely leaving no confusion. Be like Helen.

Reply from KINGSTON PROPERTY SERVICES LIMITED

Reply from KINGSTON PROPERTY SERVICES LIMITED
Spoke with Helen trotter at Kingston open spaces. Really helpful and sorted all issues for me, very happy with service

Reply from KINGSTON PROPERTY SERVICES LIMITED
The lady who I spoke with on the phone Ms Helen Trotter couldn't have been more helpful in sorting the problem out that I had with Carney Consultancy... she is a credit to Kingston property services... special mention to Stuart Fisk too .

Reply from KINGSTON PROPERTY SERVICES LIMITED

Reply from KINGSTON PROPERTY SERVICES LIMITED
We deal with lots of Property Managers at Kingstons, and they are all excellent and very helpful, plus a shout out to the very helpful Kelly Smith on reception, she's like Supergirl regarding the speed she gets us the weekly info we need.

Reply from KINGSTON PROPERTY SERVICES LIMITED
The call was quick and efficient, good customer service and very friendly.

Reply from KINGSTON PROPERTY SERVICES LIMITED
We had a query about Covenent Consent on our apartment. Helen was quick and efficient and everything was settled in 10 minutes.
Cass Farrar

Reply from KINGSTON PROPERTY SERVICES LIMITED
Helen the advisor I spoke to gave me the information and explained exactly what to do. She even offered to give me the phone number of the on-site maintenance man. It was very easy and Helen was really lovely.

Reply from KINGSTON PROPERTY SERVICES LIMITED
Great customer service by Anthony, no long waiting times to get through on the phone. Invoice was easy paid over the phone

Reply from KINGSTON PROPERTY SERVICES LIMITED
I needed to make a payment to Kingston and called yesterday and spoke to Helen. She was extremely courteous and helpful and overall it was a great experience.

Reply from KINGSTON PROPERTY SERVICES LIMITED
I rang Kingston with several questions on a property I recently purchased. Helen answered my call immediately and not only answered all of my questions, she also assisted in setting me up with access to the portal. She also provided additional helpful information related to parking at the property.
Helen was so helpful, very knowledgeable and resolved everything for me with the one phone call. I will be sure to ask for her next time I contact Kingston. Thank you Helen!

Reply from KINGSTON PROPERTY SERVICES LIMITED
Julie was very friendly asked questions about me, how I was but also sorted payment.

Reply from KINGSTON PROPERTY SERVICES LIMITED
Excellency customer service skills from Advisor Helen

Reply from KINGSTON PROPERTY SERVICES LIMITED
Failed to respond to a simple information request I made regards amenity charges which apply to my property. As a result I’ve refused to pay these charges on the basis that I believe them to be fraudulent. They are charging for landscape maintenance which to my knowledge has not been carried out. They have then passed my account over to a law firm and instructed them to apply ridiculous charges in a bid to force me to pay and threatening that further fees will be applied and court action will follow. Crooks.
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