Kendrick Homes Reviews 

161
TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

I have asked Kendrick homes to remove a review that I made way too early after buying my home. Am now having to resort to writing here. The site foreman did not finish my new home to a very good stand... See more

Rated 5 out of 5 stars

We moved into our new Kendrick home at Crickley Fields Brockworth in June this year. We have been very happy with the house and the on-site personnel have all been very helpful getting the jobs done a... See more

Company replied

Rated 5 out of 5 stars

We are in the process of moving into our Kendrick home at Crickley fields and are very happy with the build and the location. From the very beginning, Nicola, Stan, and Tom have been friendly, appr... See more

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Rated 5 out of 5 stars

Mark Rozier has been fantastic from start to finish. Although we haven't bough a new build (we've bough the original Hall Cottage at Laureate Ley), he has been there throughout our purchase. Having... See more

Company replied

Company details

  1. Home Builder
  2. Housing Development
  3. Real Estate Developer

About Kendrick Homes

Written by the company

We are a leading Midlands based housebuilder, with a reputation for creating high-quality, stylish homes across the. Founded in 1880, we've established ourselves as a trusted name in the industry, thanks to our commitment to craftsmanship, attention to detail and customer satisfaction.

With a focus on delivering outstanding value and exceptional customer service, we have have developed a loyal following of homeowners who appreciate the company's personal approach and dedication to excellence. From stunning family homes to luxurious apartments, the company offers a diverse range of properties to suit a variety of lifestyles and budgets.

Kendrick Homes also understands the importance of sustainability and is committed to building energy-efficient homes that are both environmentally friendly and cost-effective. With a strong focus on innovation and technology, the company is constantly exploring new ways to improve the efficiency and sustainability of its homes.

We are a company that prides itself on delivering exceptional homes and outstanding customer service. Whether you're a first-time buyer or a seasoned homeowner, you can trust us to provide you with a beautiful, high-quality property that you'll be proud to call your own.

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4.5

Excellent

TrustScore 4.5 out of 5

161 reviews

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4.5

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(161)

27 reviews in the last 12 months

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Rated 5 out of 5 stars

Kendrick Homes - Our Experience So Far

We are delighted to be buying a new Kendrick home at Coopers Chase. From our initial discussions with Adam in March and the site foreman Damien in May to more recent support from Lucie we have been very impressed with the overall level of professionalism and guidance we have received.
So far the whole process has been exceptional and with Kendrick’s support our daughter will also be buying a property at Coopers Chase.
Everyone at Kendrick Homes works towards delivering the right outcomes for their customers which say’s a great deal about the integrity and quality of the company.
Congratulations and well done for turning what can be a very stressful experience into a pleasurable one.

22 September 2024
Unprompted review
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Reply from Kendrick Homes

Hi David,

Thank you for your fantastic review! We're thrilled to hear that your experience with our team at Coopers Chase has been so positive. It's great to know that our team has made the home-buying process smooth for you and your family!

Thanks again, Adam

Rated 5 out of 5 stars

How to sell a property well

A very successful session with Lucie Langford and Encarda Garrido at the Kendrick Welford site this weekend.
Professional and well informed, we were happy to make home reservation with them this afternoon.

8 September 2024
Unprompted review
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Reply from Kendrick Homes

Thank you so much for your fantastic review! We're thrilled to hear that you had a successful experience with Lucie and Encarna at our Welford on Avon development. We're delighted you felt well-informed and confident in making your home reservation. All the best on your new home journey! Thanks, Adam

Rated 5 out of 5 stars

Lucie is amazing

Lucie is amazing! Can’t thank her enough for everything she’s done for us, start to finish. She has gone above and beyond to make our Kendrick journey 5 star! We couldn’t have done it without her. From our first welcoming meeting to moving in day, Lucie has honestly made this process feel a lot easier and been incredibly helpful. I wish everyone could have a Lucie, she gets things done.

18 August 2024
Unprompted review
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Reply from Kendrick Homes

Thank you for your kind words about Lucie. We’re so glad to hear she made your Kendrick journey smooth and enjoyable. She’s a valuable part of our team, and it’s great to know she’s had such a positive impact on you.

Thanks again, Adam

Rated 5 out of 5 stars

Neighbouring site

Live in a property next door to a new Kendrick Home site and due to the levels on their site being lower than our garden, they have built a supporting wall, very helpful and excellent workmanship.

16 August 2024
Unprompted review
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Reply from Kendrick Homes

Good afternoon Mr Brookes,

Thank you for taking the time to share your feedback. We're glad to hear that you're pleased with the supporting wall our team built. We take great pride in upholding high standards of workmanship and ensuring the surrounding properties and neighbors are well cared for. We're committed to ensuring the construction process is as smooth as possible for everyone involved.

Thanks again, Adam

Rated 5 out of 5 stars

Our humble Kendrick Experience.

My partner and I would like to thank everyone at Kendrick Homes who helped us with the purchase of our new home, as we've had an excellent and professional experience from start to finish.

We would especially like to thank Jessica Barclay who dealt with us and was there every step of the way, being there when we needed help and was always willing to talk and keep us up to date with how things were going, working hard in the background liaising with all parties involved, she is an absolute star!

We would also like to mention Mike the area manager, and Megan, who happily showed us around during our progression tours, and talked us through everything we needed to know about our new home when we picked up the keys, and have continued to check up and make us feel humbled and at home.

My partner and I bought one of the two bedroom Cloverleys which we think has been very well built, we especially love the interior and how efficient everything is. We have only been here a few months and already we think we have found our forever home!

31 May 2024
Unprompted review
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Reply from Kendrick Homes

Good morning,

Thank you so much for your wonderful review! We are thrilled to hear that you and your partner had an excellent and professional experience with Kendrick Homes. Jessica, Mike, and Megan will be delighted to hear your kind words and appreciation for their hard work and dedication. We're glad to know you love your new Cloverley home and that it already feels like your forever home.

All the best in your new home!
Adam

Rated 5 out of 5 stars

We LOVE our new Kendrick Home

Having chosen Kendrick to be our new home builder, we do not regret the choice at all!

We had the absolute pleasure of meeting and working with sales representative Lucie over the last few months, who helped and advised us every step of the way, all the way up to moving day and beyond! Her open and honest approach was refreshing!

We also worked with site Manger Mike along the way, who is extremely friendly and knowledgeable, he explained everything he could to us and continues to pop round each day to make sure we are okay.

Our house has been finished to a very high standard, we are extremely happy with it, nothing was too difficult for Kendrick to do, any request we had was met constructively with the desire to be able to do it.

We LOVE our new home, thank so you much Kendrick and the team.

17 July 2024
Unprompted review
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Reply from Kendrick Homes

Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with Kendrick.

It’s great to hear that Lucie and Mike provided excellent support and made the process smooth and enjoyable for you. We're proud that you love your new home and that our team could meet your needs with a high standard of service. Your kind words mean a lot to us, and we’re delighted to have been part of your home-building journey.

Thanks again, Adam

Rated 5 out of 5 stars

What an absolute asset to Kendrick…


What an absolute asset to Kendrick Homes!
From start to finish we cannot recommend highly enough the service we have had from Lucie Langford. We have been completely impressed by her friendly & professional customer service and how she goes above and beyond for customers. Buying a house and the waiting game for a moving date is extremely stressful but Lucie has chased, pushed and pushed again all the professionals in our chain to achieve our house move this week. Couldn’t have done it without her. Can’t wait to empty all the boxes in our lovely new home. A huge thanks to Lucie and Team Kendrick.

5 July 2024
Unprompted review
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Reply from Kendrick Homes

Good morning, Thank you for your review! We're delighted to hear about your positive experience with Lucie - it's wonderful that her dedication and customer service made your home buying process smoother. We appreciate your feedback and hope you enjoy settling into your new home.

Thanks again, Adam

Rated 5 out of 5 stars

Best Move ever

We needed to move closer to our daughter in case of our getting older and relying of her support. We were told to purchase a 'new build' to ensure that we had no problems with 'jobs' being done. After searching the area we wanted we located Laureate Ley. It was raining, so my wife stayed in the car whist I visited the sales office to try to get some details. Beryl gave me a memory stick and the sales pitch, including the chance to look round the show house, which I declined as it was raining. I left promising to study the information. When I got back to the car, my wife had decided that she liked the layout of the site and we would study the details and book a viewing. Best thing we could have done. Our next visit convinced us both that the design and layout of the site was perfect, and after looking round a show house aske Meryl to give us a reason NOT to purchase. We were convinced to buy. From that moment on we were helped in every way to achieve the purchase of our perfect house. We have been helped all the way with both Simon, site manager and Beryl to settle in and are most content. Best move we ever made.

31 May 2024
Unprompted review
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Reply from Kendrick Homes

Thank you so much for your wonderful review! We are thrilled to hear that your experience with our team at Laureate Ley has give you the best move ever for you and your wife. It’s great to know that the layout and design of our site met your expectations and that you felt supported throughout the entire process.

We are especially pleased to hear about your positive interactions with Meryl. Her dedication to ensuring a smooth and enjoyable home-buying experience is something we take great pride in. It’s fantastic that she could provide you with all the information and reassurance you needed to make such an important decision.

We will be sure to pass along your kind words to Meryl and the rest of our team, including Simon the site manager (a recent winner of the NHBC pride in your job award 2024) who have also contributed to making your move a pleasant one.

Thanks again, Adam

Rated 5 out of 5 stars

I wanted to put a review on especially for the sales process …

I wanted to put a review on especially and only for the sales process we have experienced with the sales agent at Kendrick homes Coventry. Lucie Langford was both professional but friendly and informative , she gave us time on our own to view the show home and gave us time to ask lots of questions. Lucie kept in contact with us throughout the buying process being our contact for Kendrick homes and continues to support having moved in and been here for several weeks. Having never bought a new home before Lucie made the process easier . She is a true asset and representative for Kendrick homes
Many thanks Lucie

20 June 2024
Unprompted review
Kendrick Homes logo

Reply from Kendrick Homes

Hi Sandra,

Thank you so much for your kind words and for taking the time to share your experience with us. We're thrilled to hear about the excellent customer service you received from Lucie. Lucie's professionalism, friendliness, and informative approach are qualities we deeply value in our team members. We're glad she was able to provide you with the time, support, and answers you needed throughout the buying process and beyond.

It's wonderful to know that Lucie made your first new home purchase easier and that she continues to assist you even after moving in. We agree, Lucie is indeed a true asset to our team!

Thanks again, Adam

Rated 4 out of 5 stars

Kendrick Homes design and build beautiful homes.

Kendrick Homes design and build beautiful homes. From the off, the Sales Agent, Meryl, was helpful throughout, including genuinely working with us to sell our old home during COVID lockdown which wasn't easy! Because we did not have a preview before completion, our snag list was only created after we completed and submitted to Kendrick. It helps that Kendrick Homes let homeowners use a dynamic, reliable online platform ClixFix, to manage snags which is transparent to both parties 24-7. To Kendrick's credit, ALL our identified snags have been resolved bar one or two that currently remain work-in-progress. Neil and Angie who manages ClixFix are always responsive and helpful.

30 June 2023
Kendrick Homes logo

Reply from Kendrick Homes

Good morning,

Thank you so much for sharing your experience with Kendrick Homes. We are delighted to hear that you found our homes beautiful and that Meryl was able to assist you effectively, especially during the challenging COVID lockdown period.

It's great to hear that you are pleased with the ClixFix platform and that it has been beneficial for you. Our goal is to provide a transparent and reliable way for homeowners to manage any issues, and it's great to know that Neil and Angie have been responsive and helpful throughout this process.

Thanks again, Adam

Rated 4 out of 5 stars

Top service on site

Top service on site, both site manager and sales representative are very helpful.

9 June 2024
Unprompted review
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Reply from Kendrick Homes

Thank you for your review. Adam

Rated 5 out of 5 stars

Easy and simple

Lucie Langford at Kendrick homes has made the process of buying a house enjoyable and simple!

Thank you to everyone at Kendrick homes for your help.

7 June 2024
Unprompted review
Kendrick Homes logo

Reply from Kendrick Homes

Thank you so much for your wonderful 5-star review! We are delighted to hear that your experience with Kendrick Homes, and especially with Lucie Langford, was enjoyable and simple. We are thrilled that our team could assist you effectively throughout the home-buying process.

Congratulations on your new home, we wish you many happy years there!

Adam

Rated 5 out of 5 stars

Committed to Fixing Issues

We have been in our Kendrick Home for seven years now and a couple of issues have arisen. Neil from Kendrick’s has been invaluable at solving the problems and committed to getting them fixed, which is fantastic and not something we expected given the timeframe.

6 June 2024
Unprompted review
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Reply from Kendrick Homes

Thank you for sharing your positive experience with Kendrick Homes. We are delighted to hear that Neil was able to assist you effectively and that you were pleased with our service.

At Kendrick Homes, we prioritise customer satisfaction and are committed to providing exceptional support to our homeowners. We understand that issues can arise even after several years, and our goal is to ensure that these are addressed promptly and efficiently. I've also passed the feedback over to Neil, thank you again. Adam

Rated 5 out of 5 stars

We moved in October last year

We moved in October last year, since then the site manager Simon has always been extremely helpful. Simon always goes above and beyond to take care of myself and neighbours.

4 June 2024
Unprompted review
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Reply from Kendrick Homes

Thank you for sharing your experience! We're thrilled to hear that Simon has been attentive and supportive. We take pride in both the quality of our homes and the dedication of our customer service team. It's great to know that Simon's efforts have made a positive impact. Thanks again, Adam

Rated 5 out of 5 stars

Kendick Home have been amazing throughout..

Myself and my partner Wayne would like to say that we both think our house is absolutely stunning and we are so delighted to have it as our family home. We think the finish and attention to detail is second to none and you really are raising the bar for new build homes and we are so happy we chose to buy our house with Kendrick Homes! Also wanted to add that Lucie Langford has been amazing throughout the whole process and such a breath of fresh air to work with and really does a great job representing your company!

She was extremely helpful with everything.

Us as a family would highly recommend Kendrick Home.

We also wanted to thank everyone else in the team, Mike the site manager, James, the builders & everyone else that is involved in making our home so special.

Thanks again!

4 June 2024
Unprompted review
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Reply from Kendrick Homes

Thank you for your lovely feedback. We’re delighted that you and Wayne are thrilled with your new home. It's wonderful to hear that you appreciate the attention to detail and quality of our work. Lucie, Mike, James, and the entire team are committed to ensuring a smooth and enjoyable experience, and it's great to know they made such a positive impact.

Your recommendation is greatly appreciated, and we're grateful for your kind words. Adam

Rated 5 out of 5 stars

Laureate Ley Minsterley Shropshire recently purchased a property at…

I recently purchased a property at Laurete Ley Minsterley. Since moving in the site manager Simon has been more than helpful. Answering any queries that I have had and being on hand for any help that I have needed. Excellent after sales service.

3 June 2024
Unprompted review
Kendrick Homes logo

Reply from Kendrick Homes

Thank you for sharing your experience with us. We're pleased to hear that Simon has been so helpful and attentive since you moved into your new home at Laureate Ley Minsterley. Providing excellent after-sales service is a priority for us, and your feedback is greatly appreciated. Adam

Rated 5 out of 5 stars

Kendrick Homes

Been in our Kendrick home for 5 months, in Keresley Coventry. From day one the team have been amazing. So welcoming.
Lucie Langford (Sales) is so friendly and helpful. Mike and the team have been so professional since we moved in, in December. Nothing is too much trouble, made our experience such a smooth one.
The team have excelled in - customer service, communication, all aftercare processes. 👍👍👍
Thank you all from Clair & Mark

31 May 2024
Unprompted review
Kendrick Homes logo

Reply from Kendrick Homes

Dear Clair and Mark,

Thank you for your kind words. We're delighted to hear that your experience with Kendrick Homes has been positive from day one. It's wonderful to know that Lucie, Mike, and the team have provided excellent customer service and support throughout your journey. Your feedback is greatly appreciated and reaffirms our commitment to excellence in all aspects of our work.

Thank you, Adam

Rated 5 out of 5 stars

Purchasing First Property

Me and my partner are in the process of buying a property from Kendrick Homes/Sheldon Bosley Knight and we have dealt with an individual sales negotiator called Lucie Langford. We have nothing but praise to say about her, there was no pressure whatsoever on viewing the property and also helped us massively with solicitor fees which is a massive help. Lucie is a credit to Kendrick Homes/Sheldon Bosley Knight, we can't thank you enough. Jack Mead & Kiera Gibson

25 May 2024
Unprompted review
Kendrick Homes logo

Reply from Kendrick Homes

Dear Jack and Kiera,

Thank you for your kind words and for sharing your experience. We're thrilled to hear that Lucie provided you with exceptional support throughout your property purchase. At Kendrick Homes, we are dedicated to delivering excellent customer service and crafting luxury homes tailored to our clients' needs. Your feedback is greatly appreciated and reinforces our commitment to excellence.

Best wishes in your new home, Adam

Rated 5 out of 5 stars

Doing that bit extra!

I was so impressed with Angie at Kendrick’s today. I need a couple of extra patio slabs and needed to a) know what make they were b) where I could source them. I sent Angie a msg and she replied instantly with the info I needed.
However as I only need a small quantity (4) I was struggling to source them locally. Angie called me back today and let me know she’d sourced 4 for me and they’d be dropped next week. Brilliant service and Angie went above and beyond for me - thank you!!

17 May 2024
Unprompted review
Kendrick Homes logo

Reply from Kendrick Homes

Good afternoon - Thank you so much for your review! We're thrilled to hear about your positive experience with Angie at Kendrick's. It's great to know she could help you source the patio slabs you needed and provide such prompt and attentive service. We take great pride in our team's dedication to our customers, and we're delighted Angie could go above and beyond for you.

Thanks again, Adam

Rated 5 out of 5 stars

New Home Review

The buying process went very smoothly. Many thanks to Kasia for her help and support throughout. Site Manager, Steve, and Customer Services Manager, Neil, have been proactive in resolving snagging issues that seem to arise in any new build house. Overall our experience with Kendrick Homes has been a positive one.

26 April 2024
Unprompted review
Kendrick Homes logo

Reply from Kendrick Homes

Thank you so much for taking the time to share your positive experience with Kendrick Homes! We're delighted to hear that your buying process went smoothly and that Kasia provided you with helpful support along the way. It's wonderful to know that our team members, including Site Manager Steve and Customer Services Manager Neil, were proactive in addressing any snagging issues promptly and efficiently.

Your feedback is incredibly valuable to us, and we appreciate your kind words. Thank you once again for choosing Kendrick Homes. We wish you many happy years in your new home!

Adam

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