JUST EAT Ireland Reviews 

Great option and always fast connections

Shocking service. Placed an order only to see driver has multiple stops on the app before us. Delivery was on a push bike doing multiple drops which is fine if doesn’t affect service.

All the food was freezing cold. Chucked straight in the bin. Requested a refund as to be told 8 euro voucher was all they were giving back off a 35 euro order.

Deleting the app and would advise anyone else to do the same. What happened to the day of customer always right especially the fact that all the menus are more expensive than ordering directly with the restaurant itself and they have the neck to charge a service charge. What service. Laughable.

Never got my order after 1 hour waiting

A courier did NOT deliver my food. He went to the wrong place. Called me. Wanted me to give him the delivery code. I said no. He said "Fine, I'll leave the food here." I have no idea where that was. I contacted support for a refund. They declined as he told them he tried to contact me but couldn't and left the food at a "safe place". This is NOT ok. DO NOT ORDER FROM THEM. He did this so quickly that it has clearly been done to other people and there is NO resolve as support will not help. I said I would contact the police. Then support said they would issue a refund. But then later denied again.

Great choice of restaurants and takeaways to choose from and always great delivery services 👌

The app is easy to use, I trust it, and unlike some other apps, your orders arrive with zero fuss.
My only gripe would be the venders are adding on the Just Eat charges to their items. So using Just Eat can be significantly more expensive when compaired to dealing with the Takeaway directly.

From the order till delivery everything is great

Fantastic choice no matter what town or city im in fast delivery every time

Removing the ability to read customer reviews should be reversed immediately. It is very easy to manipulate star ratings if you have a few people who continuously order or the restaurant have help from friends/family and leave 5 star reviews. Untrustworthy now

Made a complaint about food that was clearly spoiled, I didnt want compensation never even mentioned it. All i wanted was for the restaurant to be told so nobody else had to taste what my family had. Shocking response from just eat

i have had great experiences with just eat, food is always perfect their notifications are always spot on and any issue i have every had has been rectified quickly

After years of using Just Eat have finally closed my account after a number of bad experiences. Takeaway delivery service is really bad these days. I understand this is the fault of the restaurants concerned, not Just Eat, but Just Eat’s response has also being disappointing.

Instead of taking up the issue with the restaurants, they instead choose to view the customer with suspicion for making ‘many claims’. All my ‘claims’ have been genuine, but of course the bad service must be exaggerated on my part. Maybe I am just very unlucky, but restaurants often deliver the wrong items or have items missing. I wouldn’t go to the hassle of complaining if it wasn’t genuine. Having worked in customer service and knowing how challenging it is, I feel it’s unethical to complain if it’s not justified

Food delivery is meant to be convenient but it’s now become more stress than it’s worth, chasing missing items etc. To be fair, the restaurant staff are no doubt understaffed and badly paid, which is an issue too. Today a pizza was missing from my order. Rang the restaurant, said they would deliver it, this was fine. They kept ringing to confirm my address and eircode, and then told me the driver couldn’t find my house. The rest of my order was delivered an hour before. They asked me to send my location. I asked had they WhatsApp (they were calling from a mobile) and they said they said yes. Tried to message them on WhatsApp and the number wasn’t there. I texted them, and they told me as they can’t find my house, they can’t do anything to help. I gave up, and submitted a refund request, and also ordered directly from another restaurant. The original pizza then arrived (freezing cold) so I cancelled the refund request by sending another message. Am convinced was dealing with a bot, or an agent who only knew his script, because they kept saying sorry for the inconvenience but they can’t compensate me. I replied again saying I have made it clear am no longer looking for a refund, but I wanted to make a complaint. The exchange was pointless. I have now closed my account.

If Just Eat had taken the time to check, they would have seen I order from an amazing Chinese restaurant frequently and I haven’t submitted any refund requests. Why? Simple!! This restaurant doesn’t screw up my order. I look forward to ordering from them directly in future

Fabulous, tasty food delivered fast from Kebabish! The pizzas ar just delicious with a lovely crust.
Everything is cooked fresh.

Great very very very nice. 10 out of 10 recommendation.

Order was wrong I was advised to contact justeat as I paid online through them. No reply on 2 occasions.

Easy to order on the app and good discounts every now and then.

It was very good and fast delivery

All over great experience