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Jeulia Jewelry Reviews 

13,020
•
TrustScore 4.5 out of 5

4.5

Jewelry Store
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Review summary

Created with AI, based on recent reviews

Considering 3,841 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exquisite stones, noting their sparkle and resemblance to real diamonds, making them hard to distinguish. The quality and variety of products, including a massive range of styles and colors for both men and women, are frequently highlighted as amazing. Many people appreciate the easy and user-friendly shopping experience, from browsing the website to finalizing purchases. However, some customers also noted issues with orders, including long shipping times for custom items and items showing as There were also instances where the received product did not match the website photos, with details like engravings being too small or finishes peeling off shortly after purchase.

What people talk about most

Product

Reviewers mention positive feedback about product, with many expressing satisfaction with the quality and... See more

User experience

People report positive experiences with user experience, highlighting the website's ease of use and... See more

Quality

Customers consistently express satisfaction with the quality of products, often describing them as top-notch,... See more

Order

Customers had ambiguous experiences with order, with many expressing significant frustration over delays and... See more

Website

Users describe positive interactions with the website, finding it friendly, easy to navigate, and well-made... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service, simple and precise. A massive range of jewellery for men and women, beautiful styles and colours, and also the option to upgrade on some item to even better stones. Jeulia's stones... See more

Company replied

Rated 5 out of 5 stars

The quality and variety of items is amazing. It is sometimes hard to decide what to get. Love the products and the shopping experience. The quality of each item makes you feel like you were wearing th... See more

Company replied

Rated 5 out of 5 stars

I have brought a few rings now, they are all beautiful. I’m very glad there is a size guide because that’s the hardest thing about buying on line. I’m very happy with all my purchases, they fit well... See more

Company replied

Rated 5 out of 5 stars

Very good website that's easy to look through and read. The price of the jewellery is considerably cheap compared to other jewellers. Can't wait to receive my order

Company replied

Company details

  1. Jewelry Store

Written by the company

At Jeulia, jewelry is more than an accessory - it represents something much more profound. Through jewelry, we're endowed with the ability to not only personalize a look, but also evoke emotion and create memories. This is the very mentality of Jeulia; we create premium, artisanal jewelry that embodies both who you are and what you stand for. Custom Jewelry, Engagement Rings, Silver Rings.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

13K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 99% of negative reviews

Typically replies within 48 hours

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4.5

All reviews

(13,020)

4,644 reviews in the last 12 months

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Rated 1 out of 5 stars

I complete my order

I complete my order. My purchase for daughter’s graduation for few hundreds of dollars went to the wrong address. It is impossible to contact THESE people. Talking to AI which constantly leads me in cycles.

3 July 2026
Unprompted review
Jeulia Jewelry logo

Reply from Jeulia Jewelry

We sincerely apologize for the frustrating experience you’ve had and understand your disappointment regarding your daughter's graduation gift. We also apologize if our automated support system caused any inconvenience; we are here to help you resolve this directly.

We have checked our records and can confirm that the shipping address on the original order was: 7183 West Cross Trail, Brecksville, Ohio, US.

However, since you have not received the package, we want to make this right for you. We are more than happy to resend your order completely free of charge.

Please check your email inbox (and spam folder) for a message from us. We kindly ask you to reply to that email so we can verify your correct shipping address and arrange the free reshipment immediately.

Rated 5 out of 5 stars

I love the jewelry

I love the jewelry. It’s beautiful and high quality. My fiancé purchased my engagement/wedding rings from Jeulia and I just purchased his wedding ring today. Matching skull design. Perfect!!

3 July 2026
Unprompted review
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

I had an amazing experience purchasing jewelry from Jeulia. The craftsmanship is absolutely stunning, and the piece looks even more beautiful in person than it did online. The quality exceeded my expectations, with incredible attention to detail and a luxurious finish.

Ordering was smooth, shipping was prompt, and the jewelry arrived securely packaged in an elegant gift box. It truly felt like opening something special.

If you're looking for unique, high-quality jewelry at a reasonable price, I highly recommend Jeulia. I'll definitely be purchasing from them again!

3 July 2026
Unprompted review
Rated 1 out of 5 stars

Horrible

Horrible. No communication, nothing.
I ordered a ring and a necklace 3 weeks ago, and i waited for two weeks for an update, on the website it was delivered, but when i wrote them an email to ask why can’t i use the tracking app, they told me they didn’t send it because my address was incorrect. The address is good, it’s the same i’m using for every delivery. And since then, they won’t give me any answer, i asked them to tell me if it’ll at least get here or they won’t send it anymore, no answer, asked them to at least give me my money back, no answer.

16 June 2026
Unprompted review
Jeulia Jewelry logo

Reply from Jeulia Jewelry

Thank you for sharing your feedback, and please accept our deepest and most sincere apologies for the frustrating experience you’ve had. We completely understand your frustration regarding the lack of communication and the delay with your order.

We would like to address the issue regarding your shipping address. Sometimes, our system's automated address verification may incorrectly flag a valid address as incomplete, which unfortunately caused the delay in dispatching your ring and necklace. We are truly sorry for this error and for the confusion it caused.

We want to assure you that your order is now on its way. The package has been successfully shipped, and our customer service team has just sent an email to you with the tracking information and shipping details.

Could you please kindly check your inbox (including the spam/junk folder) for our latest email? If you still do not receive the tracking details or have any further concerns, please reply directly to that email or contact us at [Your Customer Service Email]. We are here and ready to assist you immediately.

We deeply regret the stress this has caused and appreciate your patience as we get your order delivered to you.

Rated 5 out of 5 stars

Customer service was excellent

Customer service was excellent. Allowing me to make last minute modifications to my order.

30 June 2026
Unprompted review
Jeulia Jewelry logo

Reply from Jeulia Jewelry

Thank you for your lovely review! We’re delighted we could assist you with last-minute order modifications and provide great customer service.

Rated 5 out of 5 stars

Fine

Well, the jewelry is quite beautiful, the designs and stones are pretty good and hope the quality is as good as they look.

The bought process was quite easy, nothing weird, just waiting the shipment process and the arrival.

2 July 2026
Unprompted review

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