Jet2holidays 

Was on the Larnaca flight that's been in the news recently with a disruptive passenger. Horrendous, never again.

We had a wonderful holiday at the Girassol but there was a delay at Birmingham airport on departure

Menorca is a beautiful island with some of the most beautiful places to swim we’ve seen and some lovely places to visit and great places to eat. It’s also a little cheaper than other places in Europe we’ve been too. Jet 2 your lack of any support in resort and the difficulty in being able to book excursions meant we didn’t make the best of our week so that was a shame.

We had a wonderful holiday. At Mar Senses Hotel and Spa Puerto Pollenca . The staff were the stars of the Hotel. They were excellent in all departments. The food and drink was very good , in choice and quality ! The location was beautiful , very close to the beach and restaurants and bars. Also fantastic entertainment…Whilst the cleaning of the rooms was excellent, we were surprised to be informed on arrival that the rooms would be serviced every other day.! Informed it was for ecological reasons.. we understand and agree that towels if okay do not need to be changed, but a quick sweep around , bed made and bins emptied , tea/coffee replenished etc. is not ecological, it is in our view (and others we spoke to)part of a 4 star service expectation , what was paid for in our price of holiday in advance. Also we paid 54 euros on arrival for eco tax!usual.. Along with 30 euros for a safe. This is before you open your suitcase. .. we believe it is a “labour” saving exercise.. because how does servicing a room become ecological..
we have never experienced this before in our many times holidaying .. even apartments get serviced. It is one of the joys of your holiday to return to a lovely clean, tidy room , which you believe you have paid for and it should be included, without having to ask reception every time you may require something ..that is usually there as a matter of course.
Hope this is not the start of a “new norm!”should be mentioned in description of the hotel in the Jet 2 brochure..

Staff very pleasant. Check in quick and easy. Flights arrived on time.
Pick up from resort prompt.
Loved resort we had chosen. A very good holiday

Stayed at the Grand Ascot hotel which was a 5 minute walk from the main square- lovely hotel and great location. Visited Auschwitz which was very harrowing but a must do, the Salt mines which are amazing and had a tour round the Jewish district setting off from Schindlers factory. Beautiful city and lots of history. Lovely break.

Very racist, did not let my friend on the plane because he is muslim. Had to take another Flight and then the bus which we also had to pay for
Do not book

Excellent hotel and resort

Excellent no fuss service

Good website, use the App to check my holiday bookings. Needed to make meal amendments this time and, was, easy to use.

I had some devastating news when on holiday, the care and support I had from staff was excellent. They ensured everything they could do to help was done. I cant thank them enough

Another great holiday with Jet2. Flights on time, smooth private transfers and a lovely hotel in Caleta de Fuste!

My experience with Jet2 Holiday was the worst I have ever had, and I would never wish it on anyone. Despite having a valid booking, I was put aside and denied boarding because I am Muslim. I was singled out, held back, and treated with blatant discrimination, while other passengers were allowed to board without any issue. The staff offered no explanation, no support, and no accountability. This was a humiliating, shocking, and deeply hurtful breach of trust. I will never book with Jet2 again, and I strongly urge others to avoid them at all costs. This was beyond disappointing.

Apartment was Tired

Ii had not realised how close the airport was, plane noise v intrusive

Leeds Bradford- used twilight check-in good helpful staff
- wheelchair assist was easy to navigate again very helpful staff
Transfer at other side good
hotel nice bar staff a bit miserable food ok but similar every day nothing to write home about room 701 but small and dated view lovely bed.
Location was central

Although we had a couple of problems with our hotel room, the maintenance team dealt with them efficiently. Other than that everything else was very good.

Jet2 made the whole holiday easy, plenty of staff at the airport, checking in luggage with the app nice and simple. Even before I left they informed me of works going on in the hotel, a welcome email whilst away and info sent in plenty of time. Very good experience

Absolutely terrible experience!! Staff were extremely and blatantly racist!!

Flight was bearable, hotel was 5 star , food was bland hence i went to a bar nearby and had dinner, entertainment was really good. The Streets were clean but was continually pestered by shopkeepers. Tried to organise trips through Jet 2 so did so at resort.