Jackson's Art Supplies Reviews 10,054

I ordered a large variety of items. Most of the order, including several tubes of oil paints, was packed loose in a too-large box. The paints, with sharp metal edges, knocked around during shipping such that one tube got punctured and leaked onto everything else in the box. Coincidentally, a sponge brush had a chunk missing (appeared to be a manufacturing defect). Jackson's refunded the full price of the tube of paint that burst and 50% of the cost of the sponge brushes (a 3-pack). On the whole, cleaning oil paint off of everything in the box was not worth receiving 3/4 of a tube of yellow ochre for essentially free and a discount on two cheap sponge brushes ($10.67 total refund).

I have now ordered twice from this company and had excellent service I discovered them through a chat box question

Just a brilliant service order arrived the next day, as always well packed.

Speedy delivery by Royal Mail ( my much preferred option), appropriately packaged using recycled boxes etc. and superb goods inside.
As always,a first class business.

Products came in good time, true to my order.

Brilliant service and really fast delivery. I’ve never had a bad experience with Jackson’s and prices are very good.

Delivery was on the date specified. The parcel was well packaged so the paper and art supplies were protected.

Jackson's Art Supplies are by far the best in online shopping. In recent years they have a much improved delivery time and a most excellent website. I have already got family and friends to shop here.
Long may you survive. 🤘🏼🙂🕊️🎨

Fantastic company. Have a vast range of art supplies at great prices. Speedy dispatch of orders and reliable delivery. 100% reliable.

Currently, very fed up. I have in date Christmas voucher. I'm on my second order trying to spend the voucher. The box is unresponsive for gift vouchers. Voucher and website both uk. Help isn't helpful, currently waiting for a human for 40 mins, sent another two messages. Hard of hear so phone not a good option for me. All is well with this company until something fails and then they're just not on the ball.
Tried to call for last order voucher failure, no answer or no one available, called in office hours. I'm annoyed gift was from daughter who can ill afford to waste money like this.
Update: Jackson's emailed and the code now works. Success and to be fair they were fast and persistent. No idea of the issue, 2 different devices correct code correctly typed, after Jackson's examined the situation and verified the code was valid cut and past, in other words the exact typed code worked. Just happy its sorted.

Easy to order quick delivery great products

Item came securely packaged in the timescale indicated, plus it was high quality supplies. The carving tool blades were sharp and safely boxed

Fulfilled all the specifications on the box, a perfect addition to our craft room.

Excellent product and fast delivery. Great price too

Great customer service. Needed some advice when purchasing an e-gift card.

I received my order and the fine art paper pad was damaged and when I contacted jackson they were very nice about it and partially refunded it to me for the damages. I really appreciated it as I need these papers for work. The customer service was prompt and helpful and they were very nice about it all. Thanks very much Annabelle

I like purchasing my art supplies through JA - today I had an issue with a paint brush that arrived damaged... the customer service rep took care of it immediately, and resolved the issue. Great company with high quality products.

Superb service. Speedy delivery. Excellent packaging. My 'Go To' art supplier for quality on all fronts.

Excellent, fast service as always. A wide range of materials and equipment and usually at the best prices.

Easy to read website,found copper sheet I needed at a great price.