Jackson's Art Supplies Reviews 10,054

In my experience, the customer service is excellent; they were very attentive and kept me updated on the progress of the issue (with customs), offering me help and solutions.
What’s more, when the parcel arrived, all the items were in perfect condition thanks to how well they had been packed.

Excellent prompt service. Order beautifully wrapped and arrived in excellent condition.
Thank you !

I bought a stay-wet palette and a tube of Winsor & Newton acrylic paint. The items arrived quickly. I found Jackson’s Art Supplies to be very efficient.

Jackson's have excellent products at reasonable prices and their service is very very good.

The range of products Jackson’s Art has to offer artists of all abilities is mind blowing! Their easily navigated website is a joy to use and carriage options make for timely and affordable deliveries.

Received my order within, I think, 2 days even though I opted for normal delivery. Beautifully packed. You have such a great choice of goods and brands, don’t know how you do it!

Quick delivery of art supplies I needed. All packed well and in perfect condition. Thanks.

There is no option on this web site to contact customer services by email. I wanted to track my parcel after 6 days but could find no credible information on how to do so even though I payed for next day delivery. The phone number was an American number. I am not paying for long distance I just won’t use them again

Delivery time was great and I love your own watercolour sketch books - great for relative beginners like me. 👍💪

Excellent service! The delivery time was very quick and the packaging of the Gator board I ordered was a ‘work of art!’ Will definitely shop with Jackson’s again.

Excellent paints, brilliant colours, prompt delivery

I have been a satisfied Jackson’s customer for many years. A comprehensive catalogue of high quality materials, a straightforward ordering process, and speedy delivery. Superb customer service.

Easy to find what I wanted, quick delivery. All in all a jolly good show

Very prompt delivery, good packaging. Always a helpful answer from Jackson's to a query and providing high quality art products. Thank you!
Carolyn Stevenson

Great experience, fast delivery, good quality ♥️

Items arrived on time and as we ordered

Quick delivery and excellent price for a product that can be 3x as much if bought elsewhere.

Absolutely beautiful customer service! Postage was speedy & my items were wrapped & packaged with so much care. Thank you!

I ordered a large variety of items. Most of the order, including several tubes of oil paints, was packed loose in a too-large box. The paints, with sharp metal edges, knocked around during shipping such that one tube got punctured and leaked onto everything else in the box. Coincidentally, a sponge brush had a chunk missing (appeared to be a manufacturing defect). Jackson's refunded the full price of the tube of paint that burst and 50% of the cost of the sponge brushes (a 3-pack). On the whole, cleaning oil paint off of everything in the box was not worth receiving 3/4 of a tube of yellow ochre for essentially free and a discount on two cheap sponge brushes ($10.67 total refund).