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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with the website, expressing strong concerns about its fairness and perceived value, suggesting it primarily aims to take money without offering satisfactory wins or bonuses. Customers frequently reported issues with payments, including difficulties with withdrawals and concerns regarding account closures. The products, particularly the games, were criticized for having low payouts, non-existent jackpots, and a lack of bonus features. The pricing was also a point of contention, with many feeling it was not worth the money due to the poor returns. Reviewers also expressed significant dissatisfaction with customer service, citing unhelpful responses, account management issues, and a lack of support regarding payment concerns. Some people also felt that the site had gone downhill, with odds decreasing and a general lack of appreciation for loyal customers.

What people talk about most

Website

Customers consistently express strong dissatisfaction with the website. Many reviewers describe it as one of... See more

Payment

Reviewers highlight negative aspects of payment. Many customers report issues with not receiving winnings,... See more

Product

Users describe negative interactions with the product, particularly regarding bonus wins and game returns.... See more

Price

People report negative experiences with price, often describing it as 'daylight robbery' and feeling that the... See more

Customer service

Consumers express significant dissatisfaction with customer service. Many reviewers report unhelpful and... See more

Based on these reviews

Rated 1 out of 5 stars

Updated review - still no funds returned to my account was told 72 hours then 5 days. Chased this up on 5th day ( 6 days including weekend ) and told it could be longer with now no timescale. 6 days m... See more

Rated 1 out of 5 stars

My account has been closed permanently, this decision would not be overturned, this does apply to all of our sites. This is them answer , no comment and no losing money We are part of a group of c... See more

Rated 1 out of 5 stars

Biggest scammers running I'm surprised their even aloud to keep running disgusting how they press the kill switch to run against your winning streak. 32 losses in a row is all the proof you need to kn... See more

Rated 1 out of 5 stars

0 stars if could Let me deposit with my partners card 4070 in total then went to withdraw 4000 win refused to pay and closed account basically robbed me why let me make over 100 deposits on a card... See more


Company details


Contact info

1.4

Bad

TrustScore 1.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Jackpot joy

Jackpot joy, can not,carry on like this, we keep putting money in to play games, but you just can not get a winner,, if you play fishing frenzy and you happen to get 3 fishing boats which starts the bonus round of 10 spins you will be very very lucky to get more than £2-00 although you may have deposited £10/£20/£30, this site needs to be investigated by the powers that be

26 March 2026
Unprompted review
Rated 1 out of 5 stars

I am so angry

I am so angry. In the middle of an amazing 15 spin bonus. Up to £130 and 7 spins to go, when a safety warning interrupted the bonus ?? next thing i know, apparently I have self excluded myself until 6th may ?? customer service (Abbey) says as I did it, there is nothing I can do?? I said I was in middle of bonus how is it possible I did it. I explained at length, how and why would i exclude myself in the middle of a bonus!!!. They said there is nothing i can do, She said there is no guarantee the bonus will be there on 6th May !!!!!!!. Outrageous and cheating scam

25 March 2026
Unprompted review
Rated 1 out of 5 stars

ACCOUNT CLOSED FOR NO REASON!

How these people get away with it i don't understand!!!!! Absolute disgusting joke of an app!!!! Nothing but a dirty rigged scam!!!!! Odds are extremely small to Absolutely NONE!!! I've been playing for months and haven't won a single bonus!!!!! The most I've won in a spin on anything slots has been 80p!!!!! This is daylight robbery!!!! Wish I'd read the reviews first!!!! Seriously hope people read this before bothering with it!!! You will NOT win a thing!!!!! I know I'll get the typical copy paste reply "our games are randomly generated" 😂😂😂😂 these are NOT RANDOM!!!!!!!!

UODATE!! THEY HAVE CLOSED MY ACCOUNT WITH MONEY STILL ON MY ACCOUNT FOR ABSOLUTELY NO REASON!!!!!!!

24 March 2026
Unprompted review
Rated 1 out of 5 stars

Bunch of Theifs!!!!

Bunch of Theifs!!!!

Really enjoyed their new games & won on a Live Game.

The winnings were not put into my balance?
Spoke with customer service who were of No Help...Pretty much bunch of LIAR'S

RIDICULOUS COMPANY

Very Sad,
I was excited i had won on the bonus...but still not received the money

They have Lost a Customer

Will not be playing on JPJ ever again
Hope you don't either, cause if you win...

They'll come up with some excuse to not give you Pay Out..!!

22 March 2026
Unprompted review
Rated 1 out of 5 stars

If I could give this site no stars I…

If I could give this site no stars I would no wonder they are closing down their website. Worse gambling site ever . Constantly lagging then freezes. This site was great a few years ago now it just takes you can play £20 and not even win 10p. Support team a joke they just end the conversation if you are not happy with their answer.

6 March 2026
Unprompted review
Rated 1 out of 5 stars

Bad site

Bad site. Avoid them, they don't pay after winnings. They come up with different excuses. I'm a victim and won't recommend them. Being with #Crop Mines....# has been excellent, they pay on time and with ease.

16 March 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT EVER GAMBLE WITH THIS COMPANY

DO NOT EVER GAMBLE WITH THIS COMPANY! Spent thousands and FINALLY got a bonus, as I did they closed my account with no explanation whatsoever! They refunded me the £38 I had in my account, I spun at £5 for thousands and when I finally hit a bonus they closed my account down instantly without any reasoning, quite clear they aren’t willing to pay out, they are scamming, robbing so and so’s so please gamble with somebody else!!!!

16 March 2026
Unprompted review
Rated 1 out of 5 stars

Made account for my daughter years ago…

Made account for my daughter years ago but through my PayPal account until just today did it thru bank transfer as lost my debit card which they accepted no problem. She is disabled but loves to sit withe me and play bit bingo. Had win of 225 pound went withdraw but said can't withdraw this account. I did live chat but they said need speak ACC holder explained she can't communicate properly didn't ask if I had proof who she is or anything which I do. Now have closed account and they taken money. Appalled by this as they had no problems taking deposits from my PayPal account for many years. Stay well clear of jackpotjoy. They take your deposits no problem

14 March 2026
Unprompted review
Rated 5 out of 5 stars

Well all I see is bad reviews but I win…

Well all I see is bad reviews but I win majority on this site I’ve no need to big the site up but I put 7.60p on one of the cash strike games not saying which aha and come away with 480 quid and I often drop cash off jackpot joy slots so works for me 😘

3 March 2026
Unprompted review
Rated 1 out of 5 stars

Trash

Trash. They are the business of stealing your money. Not a fair website. Dont waste your time. I wish I could give 0 stars. Deleted my accout!!

7 March 2026
Unprompted review
Rated 1 out of 5 stars

Scam site

Just another scam site impossible to win constant dead spins completely boring repetitive plays AVOID THIS RUBBISH zero chance of any bonus this site is 100% rigged with a tiny rtp ITS SHOCKINGLY BAD two separate deposits hundreds of spins and not a single bonus it’s just terrible here

7 March 2026
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs !!!!!!!

This site is a absolute rip off,deposited over £200 playing pirots 4,biggest win i had was about a fiver and never got the bonus once,this site needs to be investigated because the win ratio is an absolute joke,absolute scammers.

28 February 2026
Unprompted review
Rated 1 out of 5 stars

I will put a bad review until you…

I will put a bad review until you scamming company stops ripping people off another £48 and not even 1 bonus and couldn't even win a fiver.. sooner or later when this government wakes up to these scammers and takes them out of bushiness i will be waiting for that day to get all the money they have scammed off me.

26 February 2026
Unprompted review
Rated 1 out of 5 stars

Spent 600 quid

Spent 600 quid, spin bonuses were pretty much non existent. On the odd occasion where I forced a bonus for filling up bonus lines; the payment was laughable. This is daylight robbery. I have since self excluded and will never play this rip off again.

21 February 2026
Unprompted review
Rated 1 out of 5 stars

Ballys took the fun away - avoid!!!!!

Wow, been a member for almost 20 years and has gone downhill fast since Ballys took over. They are too greedy, rtp dodgy. Full house prizes reduced dramatically. They remove or reduce things on site and their answer ‘to improve player experience’ . Site used to have a wonderful chat community with lots of rooms to chat in. Now reduced to one room and no engagement from ‘hosts’ apart from select few. Few promos on home page. If you win a bonus you open box to be 0. Same game winners over and over, shoddy algorithm system. Nothing happens in chat to engage room, chat promos are a rarity and then it closes at 10pm, like being at school. They say when the fun stops stop, well Bally made my decision they took the fun away. Would have voted 0 stars if I could

21 February 2026
Unprompted review
Rated 1 out of 5 stars

After winning my account was closed for…

After winning my account was closed for verification,I was told 72 hours , each agent i spoke to has told me something different , I have now had my funds locked and now able to access them , its been over 1 week and still no further forward its not professional at all . I have still got no idea at all what is happening with my account ! I would choose wisely which bingo site you use this is not the one.

8 February 2026
Unprompted review

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