Seems very petty and immature folks running this company. I would reconsider doing any business with these people. I got a notification out of the Blue that you guys gave my company, Evercl... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Received motor on Wednesday, June 9, 2021. Motor installed on Thursday, June 10, 2021. Took about a half hour. Motor started right up .... smooth sailing ..... no more circuit breaker flips thanks to... See more
Thank you for the great service help. In particular a gentleman named Steven provided great service and answered all of my questions. He was proactive and very thorough in ensuring I had the right rep... See more
Company replied
Purchased a product shortly after 1pm on a Thursday. Selected expedited overnight shipping. Received an email stating that product would not ship until Friday and received Monday. Called customer serv... See more
Company replied
Company details
Information provided by various external sources
Swimming Pool Supplies for Above Ground Pools Inground Pools along with Spa Parts and Pool Parts
Contact info
United States
- www.inyopools.com
2.6
Poor
192 reviews
Replied to 28% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I paid them $2000.00 for a pool liner
I paid them $2000.00 for a pool liner. I never got the liner, they won't refund my $2000.00, and won't answer the phone. I have filed a comaint with the better business bureau! Buyer beware
10 May 2021
Unprompted review
Met expectations with availability and on time deliver
Availability and on time receipt always get a four star rating, combined it with a fair price then this warrants a five star rating.
9 May 2021
Unprompted review
I received the part quickly but the…
I received the part quickly but the other part that I need in able for this part to work was later told to me that it was out of stock.
5 May 2021
Unprompted review
No sweat
No sweat, picked it out and it all arrived shortly. Couple of deliveries since it was several items.
Will order again.
4 May 2021
Unprompted review
Doesn't come with the rubber ring
I expected for the rubber ring to be included but it wasnt.
4 May 2021
Unprompted review
Very speedy delivery
Very speedy delivery. I got the part I ordered and it was the correct part. My pool is up and running and I'm tickled pink!
3 May 2021
Unprompted review
Thank you
Very easy site to read and order. Received all info and order as promised. Thank you INYO Pools!
3 May 2021
Unprompted review
You were very knowledgeable and…
You were very knowledgeable and professional. Thank You kindly
2 May 2021
Unprompted review
repeat customer
your service is fine.shipping is quick.my only problem is this is the 2nd pump motor i bought from you.the 1st one only lasted 2 seasons.im hoping this one last a bit longer.
27 April 2021
Unprompted review
Fast shipping and product as…
Fast shipping and product as advertised. Many Thanks!!!
26 April 2021
Unprompted review
Great company
Chat person was very helpful finding the products I needed. Replaced parts and so far new multi port valve works great.
20 April 2021
Unprompted review
Pool Filter
I ordered a pool filter. I was concerned because the box was torn but luckily the filter was in plastic and not damage. The filter is in excellent condition and will service the pool.
14 April 2021
Unprompted review
Website easy to use and quick delivery
Website easy to use and quick delivery! Will definitely shop here again.
13 April 2021
Unprompted review
Received on time.
8 April 2021
Unprompted review
Website is easy to navigate and find…
Website is easy to navigate and find what you are looking for. Product was shipped quickly and showed up in good condition.
7 April 2021
Unprompted review
Good service, great products!
1st Order to replace pool pump motor was a success. No issues, perfect fit!
4 April 2021
Unprompted review
Extremely pleased customer!
I ordered a pump from INYO on a Wednesday, and received it by the weekend. Best expedited service I ever received without requesting expedited services. Very pleased customer.
30 March 2021
Unprompted review
We got the order
We got the order, motor is brand new and it is working quietly, not roaring like my old one. thank you
27 March 2021
Unprompted review
Customer Service Information
After some discussions with the customer service about the wrong delivery timing Everything went fine afterwards
23 March 2021
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.