Interflora Reviews 

5,573
•
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

Placed an order for same day delivery prior to a birthday party. Delivery still not been made 2 days later and the added items (2 bottles of prosecco) was meant for them to have before the party that... See more

Rated 5 out of 5 stars

I placed my order for a bouquet (Wonderwoman), candies and postcard in the morning and it was delivered to my friend the same day. All items were delivered in great condition. The postcard was written... See more

Rated 1 out of 5 stars

I have given Interflora one star because they took my order and my money. There it ended. The flowers were not delivered and since then I have been trying to get a refund. You cannot speak to anyo... See more

Rated 1 out of 5 stars

Received a flower basket arrangement which looked great for 24 hours...then started to wilt despite the oasis still being thoroughly wet. I'm a plant hobbyist, so not ignorant of plant care. I've d... See more

Company replied

Company details

  1. Gift Shop
  2. Flower Market

Information provided by various external sources

Arkisin ennen klo 13.00 tehdyt tilaukset voidaan toimittaa kotiosoitteeseen samana päivänä lähes kaikkialla Suomessa.


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1.5

Bad

TrustScore 1.5 out of 5

6K reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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1.5

All reviews

(5,573)

14 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

The flowers were well received.

Well laid out categories, quite easy to order.

12 December 2016
Unprompted review
Interflora logo

Reply from Interflora

Hi Thomas,

Thank you for your feedback.
We're glad to hear that you were happy with the service we provide.
We're looking forward to serve you in the future.

Best regards,
Interflora

Rated 5 out of 5 stars

Thank you

Excellent service and flexibility!

25 November 2016
Unprompted review
Interflora logo

Reply from Interflora

Hi Marttie,

Thank you for your feedback.
We're glad to hear that you were happy with the service we provide.
We're looking forward to serve you in the future.

Best regards,
Interflora

Rated 5 out of 5 stars

Super service - Erinomainen palvelu

The flower arrangement to Nova Scotia, Canada, was delivered according to wishes, quickly on time and the arrangement was beautiful even if the color was a bit brighter. But not too bright, just right for the occasion.
Kukkalähetyksen toimitus Kanadaan, Nova Scotiaan onnistui nopeasti ja ajallaan, kukat olivat todella kauniit kuvista päätellen vaikka väri vähän kirkkaampi kuin täällä ajattelin. Kaunis ja juuri tilaisuuten sopiva kukka-asetelma

22 November 2016
Unprompted review
Interflora logo

Reply from Interflora

Hei Brita,

Kiitos palautteestasi.
Mukava kuulla, että olet tyytyväinen tarjoamaamme palveluun sekä toimitettuihin kukkiin.
Toivottavasti saamme palvella sinua jatkossakin.

Ystävällisin terveisin,
Interflora

Rated 4 out of 5 stars

I was happy with the outcome, thank you!

Prices were a bit high for me.

18 November 2016
Unprompted review
Interflora logo

Reply from Interflora

Hi Marleen,

Thank you for your feedback.
We are updating our web shop and selection of bouquets next year.
Hopefully you will find some bouquets more suitable for you after we update our selection.

Best regards,
Interflora

Rated 1 out of 5 stars

The flowers bouqets are old fashioned and really

The flowers bouquets are old fashioned and really dated. New freshly ensembled bouquets would be needed.

9 November 2016
Unprompted review
Interflora logo

Reply from Interflora

Hi Sara,

Thank you for your feedback.
We are updating our web shop and selection of bouquets.
Hopefully you will find some bouquets more suitable for your taste after we update our selection.

Best regards,
Interflora

Rated 5 out of 5 stars

Very good service. Flowers delighted my friend !!!

I will use again this flower shop next time I have a celebration.

1 November 2016
Unprompted review
Interflora logo

Reply from Interflora

Hello Hernando,

Thank you for the feedback.
We're glad to hear that you're satisfied with the service we provide and that the delivered flowers delighted your friend.
We're looking forward to serve you in the future.

Best regards,
Interflora

Rated 5 out of 5 stars

Great Service

Loved the service, and customer support is amazing.

12 October 2016
Unprompted review
Interflora logo

Reply from Interflora

Hi AJ,

Thank you for the feedback.
Glad to hear you were happy with service we provide and with our customer support.
Hopefully we can provide service for you later on also.

Best regards,
Interflora

Rated 5 out of 5 stars

Just works

Fast and reliable delivery, as long as target area has Interflora-approved flower shop.

10 September 2016
Unprompted review
Rated 4 out of 5 stars

Reliable service

For urgent need, this service was ideal solution. Also my friend was happy about the delivery.

30 August 2016
Unprompted review
Rated 5 out of 5 stars

So happy with this company

I currently live abroad, and wanted to send flowers to my grandmother for mothers day as she had just lost her husband of 40+ years a few weeks ago and (understandably) been in a deep depression.

I got a VERY happy call from my grandma when the flowers arrived, it really warmed my heart.

Thank you for making her day a little better :)

10 May 2016
Unprompted review
Rated 5 out of 5 stars

Interflora

Sent flowers from Finland to Sweden. The delivery was quick and delivered flowers were beutiful.

29 April 2016
Unprompted review
Rated 2 out of 5 stars

Flowers delivered to Copenhagen

Had flowers delivered overseas to a family member for her birthday. Arrived ourselves at her place a few days later and found out that the bouquet had been large (as it have should have been). However the main flower in the bouquet was lilies with a very strong smell. I think this should never be the case unless one specifically requests for lilies due to many people with allergies (including our family member). In addition half of the flowers were gone already after three days which should not be the case when it comes to quality flowers.

8 April 2016
Unprompted review
Interflora logo

Reply from Interflora

Hi Arja,

Thank you for your feedback.

The product you have chosen in the webshop, includes lilies. If you don't want the florist to add a specific flower to the bouquet, please add a note about this in the "Remarks" -field.

We are very sorry to hear that half of the bouquet was gone after three days. We will contact the delivering flowershop and investigate the quality of the flowers. We will contact you when we get a response from Denmark.

Kind regards, Interflora

Rated 5 out of 5 stars

Good services

The only observation for improvement is the website, for example the calendar is not always available when making orders.

8 April 2016
Unprompted review
Rated 5 out of 5 stars

Finns - You are the best!

Many thanks to the company Interflora.fi! I did not expect that the service will take place as quickly and professionally! Finns - You are the best! Thank you and good luck in the work.
Best regards, Edward Pavlyshche.
Slovakia, Bratislava

21 March 2016
Unprompted review

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