Interflora UK Reviews 

I placed an order for delivery to Perth Australia for 2nd July which didn't arrive. Being unable to phone or engage with chat due to agents not being available, I did email as that was the only option. A week after flowers should have been delivered I was advised that due to human error in Australia the order was missed. Although I got refund, I feel it is totally unacceptable that it has taken interflora a week to find out why the flowers I ordered were never sent. I will never use interflora again because apart from non delivery I was unable to get a proper response 7 days after contacting them several times.
Don't use them. The flowers were for my sister's big birthday and because she is now in remission from cancer after gruelling treatment.

I placed an order with interflora on the 29June ,for anniversary flowers for my son in Australia. I wanted them to be delivered for the 8th July .
Very disappointed only to be delivered a day late no explanation why.
Don't waste your time or monies in the future

The flowers were beautiful, well presented and arrived on the requested scheduled day and time.
You can’t always guarantee that the bouquet you see on-line is going to be exactly what is made depending on availability of each bloom but this was very close and had the most important part in there…. The 3 sunflowers!
Thank you for your attention to details and service.

My Mother received her birthday flowers. They were beautiful and she was very happy with the service. Thank you!

I contacted Interflora by phone to raise a concern about an order, only to be told that they do not handle complaints over the phone and that I would need to use webchat or email instead. I had already sent an email and had yet to receive a response. Given the urgency of the situation, this approach is inconvenient and does not suit me, and I imagine many other customers feel the same.
I ordered flowers in good faith through Interflora for delivery on 26 June, and only discovered on 9 July that the recipient may not have received them. When I called to discuss the issue, I was informed that customer services could not deal with my query over the phone.
I find it disappointing that a company of Interflora's size does not offer telephone support for complaints, particularly when customers are trying to resolve potentially urgent and sensitive issues such as missed flower deliveries.
This is a very poor customer experience. I have now been contacted by Interflora as stated. Although I gave them the order reference details with the delivery address details in my original complaint they asked me to resend them, which I did yesterday and they have yet to respond.

Easy to order. Local florist. Ecstatically happy daughter on recieving her beautiful flower bouquet.

Phoned on the morning that i wanted the flowers delivered. Able to get the flowees organised and delivered by 10 in the morning. Very pleased with the look of the flowers and the way the florists showed they had been delivered.

The flowers looked beautiful and the recipient was thrilled with them. Arrived within 3 hours of ordering even though I only paid for same delivery.

I ordered flowers here in the UK in the afternoon for my granddaughter in New Zealand and she received a wonderfully fresh bouquet the next morning….really great service

Easy to use and good , reasonably priced flowers to thank friends in the USA for a wonderful time over there. Haven’t heard yet as they have arrived as it is a “ Thank You” gift but have faith they will have arrived .

Lovely flowers

Poor
Delivery was after office hours

Recipient very pleased with ‘live’ plant 🪴 delivery rather than cut flowers 🌹

I thoroughly recommend Interflora! I sent a bouquet of flowers to my sister, for her birthday. They arrived within the time specified and the flowers were beautiful and fresh, my sister loved them! Thank you Interflora for making my sisters birthday gift special!

Easy to order from a varied selection of flowers and prices.
Request for next day delivery worked perfectly.

I had a great experience with this exam center. They kindly arranged my exam date and time according to my convenience, which I really appreciated.

I also noticed that people who took the exam at other centers mentioned having to deal with noise and distractions, which made them feel stressed. However, this center provided a calm, quiet, and well-organized environment. The smooth exam process helped me feel relaxed and confident throughout the test.

Thank you to the entire team for your excellent support and professionalism.

Great comms, recipient loved them