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Company details

  1. Vacation Rental

Written by the company

Launched in 2011, Inspirato is the innovative luxury travel club that provides affluent travelers access to a managed and controlled portfolio of hand-selected vacation options, delivered through a subscription model to ensure the service and certainty that discerning customers demand. The Inspirato Collection includes branded luxury vacation homes available exclusively to subscribers and guests, accommodations at five-star hotel and resort partners, and custom travel experiences. In 2019, Inspirato improved travel by introducing Inspirato Pass, the world’s first luxury travel subscription that includes all nightly rates, taxes, and fees.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

7 reviews

5-star
4-star
3-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Worst company

Worst company. The way they treat their people is awful. They are such a disconnected service model for their customers. If I could give them zero stars I would

20 August 2025
Unprompted review
Rated 1 out of 5 stars

IF I COULD LEAVE NO STARS

IF I COULD LEAVE NO STARS, I WOULD. THESE PEOPLE ARE scandalous and TOOK MY FRIEND FOR A LOT OF MONEY. AT LEAST THIS COMPANY COULD DO IS REFUND A PORTION, BUT NO, THEY REFUSE.

25 October 2025
Unprompted review
Rated 1 out of 5 stars

I tried to cancel my membership after 5…

I tried to cancel my membership after 5 years and they told me sorry, you need to give us 30 day notice to get refunded on your $4200 yearly fee. I called the day they hit my credit card..Terrible company and it's not worth the price...Is there an advocate group I can contact?

26 July 2024
Unprompted review
Rated 1 out of 5 stars

Inspirato was great when we first…

Inspirato was great when we first signed up. They ended up changing a lot of things which lost the value of the pass. When we attempted to cancel, we had to wait 30 days which is fine but once that 30 days was help theyre still charging me and its been 60 days and $5k later after those 30 days. They keep saying they're going to cancel and refund but they have yet to.

30 May 2024
Unprompted review
Rated 1 out of 5 stars

Total scam

Total scam. Bought a 3 night stay and unable to use it anywhere. I tried looking at numerous locations over numerous months. Nothing available ever, anywhere.

16 January 2024
Unprompted review
Rated 1 out of 5 stars

They are a SCAM

They are a SCAM! There is a great chance they will keep your money and not allow you to book. The CEO (Brent Handler) and management only care about lining their pockets.

BRENT stepped down and ran up massive amounts of debt, left the company at a valuation of $34 million dollars, and stole millions of dollars from investors. But, in leaving, he gave himself a half million dollars, paid insurance, and 100k in paid vacations.

Also, gave the VP almost 1 million to leave and threw in a gag clause...

Most of the reviews are workers.

SCAM!

19 April 2023
Unprompted review

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