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IMO Car Wash Reviews 

35,886
•
TrustScore 4 out of 5

3.8

Car Wash
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Review summary

Created with AI, based on recent reviews

Considering 18,531 reviews, reviewers had a great experience with this company. Customers frequently praise the friendly staff for being exceptionally helpful and providing a quick, efficient service that makes visits convenient and easy. Many people also appreciate the thorough pre-wash routines and the clean, glossy finish of their vehicles at a fair and reasonable price. Some reviewers were not happy with the overall cleaning results, mentioning that certain areas like the rims, wheels, or specific spots remained dirty after the wash. A few consumers also noted occasional inconsistencies, such as staff members skipping the pre-wash steps or failing to completely remove all stubborn dirt.

What people talk about most

Service

Reviewers mention ambiguous feedback about service, with many praising the fast, efficient wash and helpful... See more

Staff

Customers had positive experiences with staff, frequently describing them as polite, hardworking, and... See more

Quality

Clients share ambiguous opinions on quality regarding the car wash service. While many consumers praise the... See more

Product

People report ambiguous experiences with product, reflecting a wide range of opinions on the quality and... See more

Price

Customers consistently note ambiguous experiences with price, as opinions on value vary widely. While some... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This time the facility was working well. Probably the best wash in a while, but it’s not consistent sadly. I think the product is good, the staff are great but it’s a premium product which doesn’t alw... See more

Company replied

Rated 4 out of 5 stars

Being from the Netherlands in Staffordshire for the whole month of September and not far from Cannock I’ve chosen IMO for its Carwash reputation and I’m not disappointed ! Good job 👍🏻

Company replied

Rated 4 out of 5 stars

Opted for a more expensive wash than normal, I couldn't see much of a difference at first but it does seem to have lasted longer than normal. Overall very pleased with the service and convenience.

Company replied

Rated 3 out of 5 stars

The staff were friendly and helpful and fun with the kids in the car but the overall clean was not worth it - will visit a hand car wash next time to ensure everything is cleaned off. It looked better... See more

Company replied

Company details

  1. Car Wash

Written by the company

IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.

Contact info

3.8

Great

TrustScore 4 out of 5

36K reviews

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3.8

All reviews

(35,886)

32,890 reviews in the last 12 months

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Rated 1 out of 5 stars

Promoting a product that no longer exists

I’d taken up an offer from the M6 Toll to “buy one get one free” on an IMO Triple Wash (£8.50) but when I presented the token to the operator at the Hinckley branch they refused it as they no longer offered a Triple Wash! So, I ended up paying for a basic wash on top of what I’d already paid out. Ridiculous that they’re promoting something that doesn’t exist anymore

20 September 2026
Rated 1 out of 5 stars

Poor wash

Poor wash. Missed most of car. Brushes not set right. Dryer hit my car on roof. Last time I use this wash.

19 September 2026

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