IMO Car Wash Reviews 

34,907
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 18,264 reviews, reviewers had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally friendly, polite, and consistently helpful during their visits to the wash. Many consumers often note that the automated car wash process is quick, highly efficient, and delivers a brilliant shine to their vehicles. Some people were dissatisfied with the final cleaning results, mentioning that stubborn dirt, unsightly watermarks, or remaining soap suds were occasionally left behind on their cars. However, a few reviewers also noted occasional issues with imperfect drying performance or feeling that some of the extra services were a bit too expensive.

What people talk about most

Service

Customers had ambiguous experiences with service, with opinions varying widely. Many reviewers praised the... See more

Staff

Customers consistently note positive experiences with staff, describing them as friendly, polite, and very... See more

Quality

Clients share ambiguous opinions on quality, with experiences varying widely among reviewers. While many... See more

Product

Consumers find product performance to be quite mixed, with high disagreement reported. While some reviewers... See more

Price

Reviewers highlight ambiguous aspects of price, expressing mixed feelings regarding the cost and value of the... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Better than most automatic car washes, in that there’s an attendant who gives your car a quick pre wash and makes sure the back gets done. However the machine wash wasn’t very thorough and the drying... See more

Company replied

Rated 3 out of 5 stars

Bockig via App was working fine. Employe wa friendly and helpful. However the cleaning Performance was rather low. Car came put still full of insects and bee wax. Drying was also not working well. H... See more

Company replied

Rated 3 out of 5 stars

I have used IMO on previous occasions and been happy with the result considering it is far less detailed than washing by hand. On this occasion, I chose the most expensive option. I was disappointed... See more

Company replied

Rated 3 out of 5 stars

The experience was professional and the staff very pleasant; however, I was disappointed in the end result. I opted for the £10 wash as this is what I normally spend at the local hand car wash I fe... See more

Company replied


Company details

  1. Car Wash

Written by the company

IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.


Contact info

3.8

Great

TrustScore 4 out of 5

35K reviews

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3.8

All reviews

(34,907)

31,885 reviews in the last 12 months

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Rated 1 out of 5 stars

I’ve been going to this place to wash…

I’ve been going to this place to wash my car for years; yesterday I found that the wash was extremely quick, but the problem is that I’ve got loads of purple stains round the edges of the windows, which are very difficult to remove. It’s clearly down to poor rinsing or an excess of cleaning products. I’m very disappointed because, despite paying the maximum price for a spotless result, the quality of the wash was poor, and by the time I realised, I couldn’t go back.

2 September 2026
Rated 5 out of 5 stars

Excellent

Excellent, as always, thank you!!

1 September 2026
IMO Car Wash logo

Reply from IMO Car Wash

MR PETER WHITEHEAD,

We truly appreciate your wonderful feedback! We are so pleased to hear that your experience with us was excellent, as always. Thank you for sharing your positive comments!

IMO Car Wash

Rated 3 out of 5 stars

Decent.

About average. The gentleman that was at the attented car wash wasn’t much of a talker and only pointed the instructions to me then he turned the car wash on to start not giving me enough time to actually read it. It was my first time.
The car was much cleaner coming out than in which was the whole point but still had some dirt debris in some places.
It’s not a bad place to go by any means, it was a decent experience. The pricing is worth it and I will most likely go again as it’s convenient to me and I get a lot of bird droppings on my car because of where I park my car.

30 August 2026
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Reply from IMO Car Wash

Miss Owens,

We appreciate your feedback regarding your first visit. We regret that the attendant did not provide enough time to read the instructions and that some dirt remained. We are glad you found the pricing fair and the location convenient.

IMO Car Wash

Rated 3 out of 5 stars

Wash was ok

Wash was ok, had the HD wash but only used foam at start on wheels not the full size of car. Didn’t spend much time cleaning wheels and didn’t dry car very well at end either

30 August 2026
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Reply from IMO Car Wash

MS,

We're sorry to hear that your recent HD wash didn't meet your expectations, especially regarding the foam application on the wheels and the drying process. We understand your frustration when your car isn't perfectly clean and dry. We will review our procedures to ensure a more thorough wash and drying for all our customers.

IMO Car Wash

Rated 5 out of 5 stars

Great service and fast and efficient

Great service and fast and efficient

16 July 2026
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Reply from IMO Car Wash

Hussein Althuwaynee,

We are so pleased to hear that you experienced great service and found it to be fast and efficient. Thank you for sharing your positive feedback!

IMO Car Wash

Rated 5 out of 5 stars

Great!

Great! Thank you!

30 August 2026
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Reply from IMO Car Wash

Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash

Rated 1 out of 5 stars

I bought my voucher in advance

I bought my voucher in advance. As previously I tried to purchase a voucher on site, but with no internet available and after several attempts to pay. I ended up paying four times. Very frustrating. So this time I paid in advance, only to find it closed for maintenance works. I checked your application and there was no indication of the site being closed. Very disappointing

1 September 2026
Rated 4 out of 5 stars

Hit and miss

This time the facility was working well. Probably the best wash in a while, but it’s not consistent sadly. I think the product is good, the staff are great but it’s a premium product which doesn’t always deliver a premium result.

1 September 2026
IMO Car Wash logo

Reply from IMO Car Wash

Richard Woodward,

We're glad to hear that your recent wash was one of the best you've experienced! We appreciate your feedback regarding the inconsistency and understand your expectation for a premium result every time. We're always working to improve.

IMO Car Wash

Rated 5 out of 5 stars

Quick & cheap & quality

Quick, affordable and a great job for the price. Had a very muddy car from parking in woods and driving through muddy fields and got it cleaned to a decent standard in 15 mins and £11. Would recommend

1 September 2026
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Reply from IMO Car Wash

Jess,

We're so pleased to hear you found our service quick, affordable, and effective! It's wonderful that we could get your muddy car cleaned to a great standard so efficiently. We appreciate your recommendation!

IMO Car Wash

Rated 5 out of 5 stars

No queue

No queue, first time ever🤣

1 September 2026
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Reply from IMO Car Wash

Mr Jones,

We're so happy to hear you had such a smooth experience with us! We appreciate your kind words.

IMO Car Wash

Rated 5 out of 5 stars

I was very impressed with Mari

I was very impressed with Mari in Kidlington, the hard working chap that prewashed my car, he was very thorough and seemed to care! After I had been through the wash, I had to park up and give him a few quid as a tip! I don't think it happens very much as he was pleasantly surprised!
By far my favourite local IMO Carwash, the very best service in Oxfordshire, very highly recommended!
Thank you Mari!

26 August 2026
IMO Car Wash logo

Reply from IMO Car Wash

Tony Parry,

We are so pleased to hear about your excellent experience! We're delighted that our team's thoroughness and care left such a positive impression. It's wonderful to know you consider us your favorite local car wash and the best in Oxfordshire. Thank you for your high recommendation!

IMO Car Wash

Rated 2 out of 5 stars

The car wash was broken

The car wash was broken, I appreciate this wasn’t their fault but it meant I wasn’t able to use the bank holiday voucher. I felt they should have let me purchase a wash with the voucher I had, then I could claim the wash once everything was fixed.

31 August 2026
Rated 4 out of 5 stars

I find this service great although it…

I find this service great although it does leave the odd watermark but there high end programs very worth while

29 August 2026
IMO Car Wash logo

Reply from IMO Car Wash

Paul Willmott,

We're so glad to hear you find our service great and our high-end programs worthwhile! We appreciate you bringing the occasional watermark to our attention.

IMO Car Wash

Rated 4 out of 5 stars

quick and easy to use

quick and easy to use

31 August 2026
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Reply from IMO Car Wash

Patrick Hollingsworth,

We're so glad to hear you found our service quick and easy to use. We appreciate your positive feedback!

IMO Car Wash

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