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IMO Car Wash Reviews 

36,728
•
TrustScore 4 out of 5

3.8

Car Wash
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Review summary

Created with AI, based on recent reviews

Looking at 19,009 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for being friendly, helpful, and polite during their visits, guiding everyone smoothly through the process. Many people appreciate the fast and efficient service, noting that vehicles come out sparkling clean at a very competitive price. Some reviewers were not happy with the final results, mentioning that water marks, greasy smears, and stubborn dirt were sometimes left behind. A few other people also felt that the pre-wash treatment was inadequate, reporting that alloy wheels were not properly cleaned. Additionally, visitors occasionally noted that drying could be improved to prevent streaks on the bodywork.

What people talk about most

Service

People report ambiguous experiences with service, as opinions are sharply divided regarding quality. While... See more

Staff

Customers had positive experiences with staff, frequently noting that the team is friendly, helpful, and... See more

Quality

Reviewers mention ambiguous feedback about quality, with several customers praising the brilliant shine and... See more

Product

Consumers find product experience to be mixed, as some reviewers praise the effective washes that leave cars... See more

Price

Users describe ambiguous interactions with price, as some consumers praise the reasonable costs and good... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Decent service, initially manual spray down, the automatic machine. Would just be good if there was a chamois at the end to remove drips and streaks.

Rated 3 out of 5 stars

I chose the Ceramic XTR package because I really liked the finish. Unfortunately, I wasn’t impressed with the wash itself. The alloys weren’t cleaned particularly well, and the car wasn’t properly c... See more

Rated 5 out of 5 stars

First of all every wash is very effective and really makes my car shine like new!! They have really helpful customer service,one of my prepaid washes ran over it's date owing to illness! I got in to... See more

Rated 5 out of 5 stars

Bought the second-tier wash which was mostly automated with a bit of hand spraying before entering, and I was very satisfied with how well my car came up. And it was almost completely effortless. Will... See more

Company details

  1. Car Wash

Written by the company

IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.

Contact info

3.8

Great

TrustScore 4 out of 5

37K reviews

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3.8

All reviews

(36,728)

32,995 reviews in the last 12 months

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Rated 5 out of 5 stars

1st visit to IMO Llandudno…

It was my 1st visit to IMO Llandudno since they have simplified their choice of washes. I purchased 2 washes via the IMO app & saved £1 on 2 washes. It cost me £4.50 per wash.
They now only offer 3 choices of car wash as far as I can see. Pay onsite from £5 , £10 or £16. Purchasing online bundles via App saves you money.
I opted for 2 of the basic washes & was very pleased with the result. The 2 men there are helpful & do a good job at the prewash before you enter the car wash itself.
Overall I found it very good value for money & my car was sparkling!!


30 September 2026
Rated 5 out of 5 stars

Another excellent car wash.

Another excellent car wash.I always look for clean wheels and so rarely get the,except with IMO.
Avery efficient service with no waiting and attention to detail by the two prewash attendants.

30 September 2026
Rated 1 out of 5 stars

Bought car wash online in the morning…

Bought car wash online in the morning wanted to wash the after breakfast wrap with brown sausage and a latte got to the car wash to find it was closed and ask what time it would be open he said 10 so I drove back around 11 to find out it was still bloody closed wasting a lot of time trying to get my car washed I went and got a bucket and washed all by my self, will use app payment when you can be bothered opening

30 September 2026

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