IMO Car Wash logo
Visit website

IMO Car Wash Reviews 

35,517
•
TrustScore 4 out of 5

3.8

Car Wash
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 18,531 reviews, reviewers had a great experience with this company. Customers frequently praise the friendly staff for being exceptionally helpful and providing a quick, efficient service that makes visits convenient and easy. Many people also appreciate the thorough pre-wash routines and the clean, glossy finish of their vehicles at a fair and reasonable price. Some reviewers were not happy with the overall cleaning results, mentioning that certain areas like the rims, wheels, or specific spots remained dirty after the wash. A few consumers also noted occasional inconsistencies, such as staff members skipping the pre-wash steps or failing to completely remove all stubborn dirt.

What people talk about most

Service

Reviewers mention ambiguous feedback about service, with many praising the fast, efficient wash and helpful... See more

Staff

Customers had positive experiences with staff, frequently describing them as polite, hardworking, and... See more

Quality

Clients share ambiguous opinions on quality regarding the car wash service. While many consumers praise the... See more

Product

People report ambiguous experiences with product, reflecting a wide range of opinions on the quality and... See more

Price

Customers consistently note ambiguous experiences with price, as opinions on value vary widely. While some... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This time the facility was working well. Probably the best wash in a while, but it’s not consistent sadly. I think the product is good, the staff are great but it’s a premium product which doesn’t alw... See more

Company replied

Rated 4 out of 5 stars

Being from the Netherlands in Staffordshire for the whole month of September and not far from Cannock I’ve chosen IMO for its Carwash reputation and I’m not disappointed ! Good job 👍🏻

Company replied

Rated 4 out of 5 stars

Opted for a more expensive wash than normal, I couldn't see much of a difference at first but it does seem to have lasted longer than normal. Overall very pleased with the service and convenience.

Company replied

Rated 3 out of 5 stars

The staff were friendly and helpful and fun with the kids in the car but the overall clean was not worth it - will visit a hand car wash next time to ensure everything is cleaned off. It looked better... See more

Company replied

Company details

  1. Car Wash

Written by the company

IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.

Contact info

3.8

Great

TrustScore 4 out of 5

36K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(35,517)

32,485 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Pay by the app.

As I pay by the app it doesn't take two ticks to purchase a wash then when you are ready to go and get a wash and brush up your ready. I like the simplicity of it all. The staff are usual very friendly and sometimes chat. The system works well and its fascinating how it does works. The cost is very reasonably and their is a good selection of choice to pick from..

10 September 2026
Rated 5 out of 5 stars

I have a lovely clean car!

Great experience as usual. Polite friendly attendant who gave the car a good pre-wash. It came out lovely and clean…. Just wish I could keep it that way!

13 September 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look