I've been using iBOOD for a while now, and it never fails to surprise me with its amazing deals! The daily offers keep things exciting, and I’ve managed to score high-quality products at unbeatable pr... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I had a missing item in my first delivery. The company admitted the mistake but has failed to actually ship the replacement. It has been a week, and while I have a tracking link, the courier confir... See more
Company replied
Good product. Only used for few days - so no idea about reliability yet. Also cannot test 2.5 Gbps connection - as my routers are still on 1 GBps… [NL] Goed product. Heb het pas een paar dagen in g... See more
Bought a laptop, noticed after a while a mismatch between advertised specs and what was delivered. Got pretty paranoid as serial number of laptop did not correspond with the numbers on t... See more
Company details
About iBOOD.com
Written by the company
iBOOD.com
Written by the company
- Hey there!
- Every day at 00:00, we offer new deals in different categories for very low prices. But, you have to be quick! The daily deals are only available for 24 hours, or until sold out.
Contact info
Contactweg 159-2, 1014BJ, Amsterdam, Netherlands
- 020-6811388
- customerservice@ibood.nl
- www.ibood.com
Profiteer en scoor bij ons!
4.0
Great
68K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
quick reaction
Ibood react quickly when I bought a ellectric heater , but because of the newyear, it came very late, but that does not keep me away for buying things from them
15 January 2026
Prima 2.5 GBps switch
Good product. Only used for few days - so no idea about reliability yet. Also cannot test 2.5 Gbps connection - as my routers are still on 1 GBps…
[NL] Goed product. Heb het pas een paar dagen in gebruik, dus nog geen idee over de betrouwbaarheid op langere termijn. Kan de 2,5 Gbps verbinding ook (nog) niet testen, want mijn routers zijn nog maar 1 Gbps…
8 January 2026
I recieved in short time
I recieved in short time. I bought lucovital vitamins, and the expiry date is mid 2028. Great, thanks
24 December 2025
Good product and perfect quality
18 December 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I have ordered bijzet tafel, and we recieved suitecase
It is so irresponsible. I have placed an order for bijzet tafel and we recieve a samsonite suitecase.
Horrible service by IBOOD
12 December 2025
Reply from iBOOD.com
Dear Kitty,
We are very sorry to hear that you received a different product. When you contacted us about this, we have immediately informed our logistic department about this mistake.
Via the Whatsapp contact we have helped you with this matter.
Best regards,
iBOOD Webcare Team
Good product
Because I got exactly what I ordered for and am satisfied more than I expected
12 December 2025
Hole in one bag...
Its was all super good except when the 2 products were delivered and one of the two protein powder packs had a hole in it....
Not sure when it was opened now and how so basically its for the trash now...
9 December 2025
Valid warranty claim rejected
Hands off. Warranty claims will be rejected, revocation takes forever, and you won't get a full refund either.
20 November 2025
Unprompted review
Reply from iBOOD.com
Hello Michael Haug,
We’re really sorry to read about your experience — that’s absolutely not the feeling we want to leave our customers with.
Please rest assured that we always review warranty cases carefully and strictly within the legal framework. In some situations, our authorised repair partners determine that damage was caused by external factors, and in those cases we are unfortunately not allowed to process a warranty replacement. Due to data protection, we can’t go into details here, but we always base our decisions on the findings of certified technicians.
Cases like this are not the norm, and we understand how frustrating it can be when the outcome isn’t what you hoped for.
Thank you for taking the time to share your feedback.
Kind regards,
iBOOD Webcare Team
€400 worth of products ordered mid…
€400 worth of products ordered mid October. 1 out of 10 products received the other 'lost' in transit. 10 days to raise a concern with the shipping company and afterbq2 days still no news on the products or the refund. Im fairly sure they never had the products in the first place and never sent them out as the tracking numbers didnt work. Still waiting for my money back.
28 November 2025
Unprompted review
Reply from iBOOD.com
Hello burybuy,
We are sad to read that you are still waiting for a solution. Unfortunately we can't find your customer details based on these review details.
Please provide us your order number and a short description of the situation via webcare@ibood.nl
That way we can look into this matter and help you to solve this matter.
Best regards,
iBOOD Webcare Team
Prima deal.
11 November 2025
jusqu'ici satisfait
jusqu'ici satisfait, et là 3 colis qui ne sont pas arrivés et Ibood qui fait la sourde oreille depuis des semaines....
Answer 05-11-2025 : why did you then accept the delivery address in Luxembourg, did ship it to the transporter with this address and have him fail delivering and the not reimbursing ?????
All sorted out OK with their Customer Support
11 October 2025
Unprompted review
Reply from iBOOD.com
Cher Patrick,
Vous nous avez envoyé plusieurs e-mails au sujet de votre commande, mais nous y avons répondu. Dans certains cas, vous nous avez également répondu.
Tu as reçu tes deux dernières commandes via un point de retrait. Mais pour ta dernière commande, tu as indiqué une adresse luxembourgeoise comme s'il s'agissait d'une adresse belge. Cette combinaison n'est pas valide et le colis ne peut donc pas être livré.
Cordialement,
iBOOD Webcare Team
This was my first order with ibood
This was my first order with ibood. com. Everything went well and the order was delivered timely. The product, how it performed is a completely different review and yet to be used. But ibood gets full marks for deal I received from them on the product and the timely delivery.
30 October 2025
6 pakken Eat Natural (12 repen per pak)…
6 pakken Eat Natural (12 repen per pak) besteld allemaal over 3 weken over datum!
3 October 2025
Reply from iBOOD.com
Beste Wouter,
Om verrassingen achteraf te voorkomen, wordt bij elke deal bij de Specificaties aangegeven wat de THT datum is.
Wat jammer dat je dit niet opgemerkt had, ondanks onze goede bedoelingen.
Gelukkig gaat het om een Tenminste Houdbaar Tot datum en zijn de repen ook ruim na deze datum nog veilig en met smaak te eten.
Met vriendelijke groeten,
iBOOD Webcare Team
bad experience (after a lot of good ones)
I already ordered a lot on iBood, but my last order was and still is a bad experience. I got the confirmation that my order was sent. After six day, I still had no update from the transportation company so I asked iBood to check the status. They answered me that they will look at it and that it can take 10 days before I will get an answer. I'm pretty sure they will solve it, but I paid 9 euro transport costs. For what?? I have no problem with paying for transport but when I pay I also want a decent service in return. 10 days is unacceptable to check the status of my package.
11 September 2025
Unprompted review
Reply from iBOOD.com
Dear Kristof,
To our regret your parcel got stuck in the shipping process of the delivery company. As the parcel is out of our hands we can only start an investigation about the status. Hopefully it can get solved.
If you don't receive the parcel, we will offer you a solution. Unfortunately we have to wait for an update of the investigation before we can send a new parcel or give your money back.
Best regards,
iBOOD Webcare Team
Not every product they have is a real…
Not every product they have is a real discount like what i bought from them for 35 euro other website was 36 euro not 180 euro so they retail price is misleading as if you check online is same price as them and they charge expensive shipping fees and take almost 1 week to deliver my product
30 August 2025
Unprompted review
Reply from iBOOD.com
Dear Saman,
Our reference price is not a current price at other shops, but it is the original recommended retail price. We also mention this with the word "adviesprijs" and a (i) with extra info behind the pop-up.
As we offer our deals only for a short moment, we are only allowed to compare with the recommended retail price.
This is not misleading, but following the law.
It is always good to compare prices before purchase, to be sure you won't pay too much.
Best regards,
iBOOD Webcare Team
I received only half of my request
Issue is addressed by Ibood Helpdesk’s.Thx for quick check.
28 August 2025
Reply from iBOOD.com
Hello Praveen,
We are sorry to read that you have not received the full order. Thanks for sending an explanation via email. We will reply to that message and provide a solution.
Best regards,
iBOOD Webcare Team
Worst after-sales on earth !
Hi,
I've buying nice products since almost 10 years, usually for "best prices". But, you know you can really assess a company and its services when something goes wrong.... 2 years warranty is legal. A low-value speaker (value 45 euros) has just worked for 3 weeks. So, I decided to return it (get it repaired or refunded or just send me a new one). 1st email from ibood is a 1 full page of "if we assess that the defect is not covered by the warranty, we could charge you : analysis costs, repair costs, transport costs, .....and it goes on. Now, since 3 weeks, I've sent this low value product : NO NEWS ! I've sent a request to their website : except an automatic standard reply...NO NEWS ! So, if you buy anything there, you should be ready to loose the value of it. I can't imagine what will happen with a TV or any expensive product. Worst after-sales services and i'm buying hundreds of time on Internet every year.
23 July 2025
Unprompted review
Reply from iBOOD.com
Hello Baudouin,
The received text is not to scare you, but just inform the customer that their might be costs if the defect is a result of wrong use. This happens rarely, but we rather inform than causing confusion afterwards.
We are sorry to read that you are still waiting for a solution. Make sure not to reply to an automatic mail, because such message won't reach the customer service.
We will solve this matter for you and inform you via email.
Best regards,
iBOOD Webcare Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.