I bought a Hunt 36 UD carbon spoke wheel set for a cycling holiday in the Dolomites and Swiss Alps. The wheels arrived promptly with Continental tyres fitted. They were delivered well packaged in good... See more
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Review summary
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Always loved hunt wheels, they roll extremely well and are robust AF. When I had an issue with a pesky nipple the legend that is Steve Davison not only sent free nips across but also covered the cost... See more
Just a month after purchasing wheelsets, a bad car crash destroyed the bike. Hunt was simply superb, and Steve Davison especially and specifically also. Frankly, I’d scrolled through the warra... See more
Great wheels and excellent customer support! I’ve tested the wheels so far on a gravel ultra race, and they performed flawlessly. No punctures, no issues whatsoever. The only thing to mention i... See more
Company details
Written by the company
Hunt Bike Wheels exists because the wheels we wanted to ride weren’t readily available, so we assembled a team of talented, passionate riders with a wealth of industry experience, and set out to bring you the latest, most practical, forward-thinking technology in all things round. Our mission is to serve devoted riders with the highest performing products, backed by best-in-class rider support.
We've got your back
60 Days Ride & Return Policy | 3-Year Warranty
Here at HUNT, we are riders ourselves - and so we understand how important your bike is to you. We will always go above and beyond to offer excellent service should you experience any issues. We are so confident that you'll be happy with your Hunt Bike Wheels, that we offer a full 60 days to ride them. If at any point during these 60 days you wish to return them for a full refund (or a product swap), just emails us .
Contact info
8 Huffwood Trading Estate, RH13 8AU, Partridge Green, United Kingdom
- support@huntbikewheels.com
- www.huntbikewheels.com
4.8
Excellent
17K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 24 hours
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I received Fast shipping and had…
I received Fast shipping and had product quality satisfaction
17 August 2026
greatnwheel light fast shippinh
17 August 2026
Absolutely fantastic company and…
Absolutely fantastic company and absolute fantastic product
10 August 2026
Love the wheel set
17 August 2026
Excellent lightweight wheels for the money
Excellent lightweight wheels, and great value. They fall perfectly in between x-county wheels and burlier trail wheels.
13 August 2026
Excellent Customer Service
Prompt, informed, honest feedback. Detailed responses to questions. A format where conversations can be continued until the query is resolved
27 July 2026
Customer Service/Warranty Department
Simply put, you back your product and will make it right. For that, I always will use your brand. I liked that you are thorough in finding if the issue at hand was necessary to pursue. You were great with updates along the way. Turnaround time was fast. I own a few of your products and would buy again and recommend. Thanks Hunt.
14 August 2026
There was no questions
There was no questions. Hunt just sent me a whole new wheel. I only expected a new rim. That as a very nice surprise so I didn't need to buy new spokes and build a new wheel
7 August 2026
Customer service communication
The hunt proven enduro carbon wheels are great. Trying to communicate with a Hunt employee through the chat function is difficult. It’s to bad because I like the wheels but I will be going elsewhere for my next set.
14 August 2026
Reply from Hunt Bike Wheels
Hi Andrew, thank you for taking the time to review your recent spares query and chat interaction with us, I'm sorry to hear that your torque cap compatibility and single wheel purchase questions we're not satisfactory, from what I can see from the brief interactions, answers we're found and given within a few minutes.
As a company we strive to offer the very best levels of service in the industry and have obviously fallen short of expectations on this occasion, our sincere apologies to you.
I'll be reaching out to you via email to find out a little more about your experience.
Simon
My first time ordering from HUNT
My first time ordering from HUNT was straight forward & their website was easy to maneuver. Communication via email to let me know what stage of packing & tracking number was excellent. Shipping times was quick.
7 August 2026
Great after sales service
7 August 2026
Amazing response
Amazing response, incredible support, this company really backs its products. Would buy again and again and recommend to my teammates and colleagues. Fantastic!
7 August 2026
Bike stuff is complicated as you have…
Bike stuff is complicated as you have to add in compatibility. Thankfully the web page chat chap was awesome and helped me out a lot. The wheels sound amazing and the ride is smoother and way quicker than my alloy wheels. Highly recommend Hunt wheels. These are my second pair and I’m never disappointed.
13 August 2026
Really incredible
Really incredible! Hunt has been hands down so helpful especially after I had an issue with my rear wheel. Great communication and fast shipping got me back on the trails within the week
6 August 2026
Hard to contact
Hey. I sent in 2 different questions in the chat feature. Trying to verify which hub adaptors I needed to convert from through axel to QR. No responses. I ordered again what I think is right but not sure.
6 August 2026
Reply from Hunt Bike Wheels
Hi Simon, thank you for leaving a Trust Pilot review of your axle adapter order and the interaction you had with our chat bot at a time that we did not have an agent available.
Searching and finding the chat conversation, it looks like you exited the chat at the 'was this helpful' stage which did not allow you to go through to the next phase which would be leaving a message or query for us which in turn creates an email support ticket that we would of course, reply to.
Ultimately, we are here to serve and support our dedicated riders to the very best of our abilities, we have a team of Rider Experience agents that are all bike riders themselves available to help and advise.
I will be reaching out to you via email to make sure that you are happy and confident with your set up.
Simon
Great after service!
13 August 2026
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