Hunt Bike Wheels Reviews 

16,823
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 2,591 reviews, reviewers overwhelmingly had a great experience with this company. Customers truly love the high quality of the wheels, noting that they are robust, roll extremely well, and provide a noticeably smoother and faster ride. People frequently praise the fast delivery service and excellent protective packaging, ensuring that all products arrive safely and promptly at their destination. Some reviewers were not happy with communication issues, specifically mentioning the lack of direct phone service or live chat options. A few people also felt that receiving incorrect parts or dealing with occasional product defects required unexpected extra effort to resolve.

What people talk about most

Product

Clients share positive opinions on product, highlighting that the wheels are light, run smoothly, and offer a... See more

Quality

Consumers find quality to be a major highlight, with reviewers praising the light, fast, and robust build of... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting quick responses and... See more

Service

Reviewers highlight positive aspects of service, frequently praising quick response times, fast shipping, and... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting very fast shipping times... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought a Hunt 36 UD carbon spoke wheel set for a cycling holiday in the Dolomites and Swiss Alps. The wheels arrived promptly with Continental tyres fitted. They were delivered well packaged in good... See more

Rated 5 out of 5 stars

Always loved hunt wheels, they roll extremely well and are robust AF. When I had an issue with a pesky nipple the legend that is Steve Davison not only sent free nips across but also covered the cost... See more

Rated 5 out of 5 stars

Just a month after purchasing wheelsets, a bad car crash destroyed the bike. Hunt was simply superb, and Steve Davison especially and specifically also. Frankly, I’d scrolled through the warra... See more

Rated 5 out of 5 stars

Great wheels and excellent customer support! I’ve tested the wheels so far on a gravel ultra race, and they performed flawlessly. No punctures, no issues whatsoever. The only thing to mention i... See more


Company details

  1. Bike Accessories Store

Written by the company

Hunt Bike Wheels exists because the wheels we wanted to ride weren’t readily available, so we assembled a team of talented, passionate riders with a wealth of industry experience, and set out to bring you the latest, most practical, forward-thinking technology in all things round. Our mission is to serve devoted riders with the highest performing products, backed by best-in-class rider support.

We've got your back

60 Days Ride & Return Policy | 3-Year Warranty

Here at HUNT, we are riders ourselves - and so we understand how important your bike is to you. We will always go above and beyond to offer excellent service should you experience any issues. We are so confident that you'll be happy with your Hunt Bike Wheels, that we offer a full 60 days to ride them. If at any point during these 60 days you wish to return them for a full refund (or a product swap), just emails us .

Contact info

4.8

Excellent

TrustScore 5 out of 5

17K reviews

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4.8

All reviews

(16,823)

2,738 reviews in the last 12 months

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Rated 5 out of 5 stars

First time buying wheels

Bought a set of all road 4 season wheels. First hub had issues right away. Contacted Hunt and they sent a new wheel right away and I retuned the original. Same issue with the new wheel. Contacted again, and they upgraded me
to the next level wheel set. No issues so far. Great customer service. Made a bad situation right.

13 August 2026
Rated 5 out of 5 stars

Excellent Wheels - Outstanding Service

I’ve bought from HUNT on a number of occasions over the last 6–8 years and have always been really impressed with both the quality of their wheels and the level of service they provide.

I recently purchased another wheelset and also had reason to engage with their customer care team regarding an older set of wheels. The support I received was absolutely top quality — responsive, helpful and genuinely focused on finding a good solution.

It’s refreshing to deal with a company that continues to look after its customers long after the initial purchase. My experiences with HUNT over the years have been consistently positive, and I wouldn’t hesitate to recommend them to anyone looking for a quality wheelset backed up by excellent customer service.

13 August 2026
Rated 5 out of 5 stars

They made the purchase transaction very…

They made the purchase transaction very easy. Given I live here in Boulder I was able to go to the warehouse and pick them up. Within two weeks of owning them. I had an accident and one of the wheels was destroyed, they had me back up and running within a week. Great Service. And thus far I’m enjoying the wheels.

17 August 2026
Rated 5 out of 5 stars

Great wheels and excellent customer…

Great wheels and excellent customer support!

I’ve tested the wheels so far on a gravel ultra race, and they performed flawlessly. No punctures, no issues whatsoever. The only thing to mention is that the freehub is quite loud – but personally, I don’t mind that.

I also accidentally ordered the wrong axle adapters due to my own mistake. The customer support team replied in less than 24 hours, quickly identified the issue, and kindly sent me the correct adapters as a gesture of goodwill. They came right in time for the Race 🙏🏼

Thank you very much for the fantastic support and Great Products.

10 August 2026
Rated 5 out of 5 stars

Have had multiple sets of wheels

Have had multiple sets of wheels. Support has been timely, respectful, and has always ended my issues with positive resolution. Generally good service, and communication are no longer an expectation as a buyer, but I feel encouraged when purchasing Hunt products. I will continue to purchase from Hunt in the future

17 August 2026
Rated 5 out of 5 stars

A great customer service company

Im giving them a 5 star nit because of their wheels. But their customer service. I did have issues with my rear wheel, they got a replacement out to me real fast. Had issues with the second one as well. But they upgraded me to a better wheel set and got me back on the bike quickly. This new wheel set had been solid. So a 5 all around experience with this company

10 August 2026
Rated 5 out of 5 stars

Good products for the value, but poor customer support.

Long-time user and promoter of Hunt. The DTC price was appealing and the customer service used to be great. I had read some quality reviews, but me and my brother has not experienced this.

Recently I needed to contact the company to buy a new part for the wheel and ask a question. The attempt to contact Hunt was a uniquelly bad experience. There is no phone number and you have to schedule a call days ahead of time to get a simple question answered. The website says there is a live chat function during business hours, but it's clearly not staffed. I eventually got my need addressed, but it would have taken a human 2 minutes to answer the question and I had to pay shipping that I could have avoided by simply picking it up at their office close by.

Updated Sept 19. Hunt reached out directly and made the issue right and let me know that will action the feedback with the US team. Upstanding review because this is a gesture or good customer service.

16 August 2026
Hunt Bike Wheels logo

Reply from Hunt Bike Wheels

Thank you for placing a review of your recent Livechat spares interaction with us and sorry to hear that you did not have a great experience using our chat bot whilst out of UK business hrs which we cover, we do also have a US Rider Experience agent who is online for set hrs in the US which are indicated on the US website.
In addition we do have a knowledge base section to our site which does have all the information that was being requested.
That said, we completely take your feedback on board and will certainly look to increase the manned hrs that we cover to best serve our ever growing rider population.
All of our Rider Experience team are actual bike riders with real world experience who are here to help serve via email, chat and telephone.

I will be reaching out to you to make sure that you are completely happy with your set up.

Simon

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