Howkins & Harrison Reviews 

1,014
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 168 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their incredible helpfulness, friendliness, and prompt communication, which makes buying, selling, and renting properties remarkably smooth and stress-free. Consumers frequently praise exceptional support, noting that agents go above and beyond to answer questions, manage paperwork efficiently, and resolve maintenance issues quickly. Some reviewers were not happy with communication delays, pointing out instances where inquiries went unanswered for extended periods and property viewings felt unprofessional. A few people also mentioned facing hurdles when trying to schedule appointments or get clear updates from the branch offices.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, noting that the team is extremely professional, friendly, and... See more

Service

Reviewers mention positive feedback about service, noting that staff members are consistently friendly,... See more

Customer service

Consumers find customer service to be positive, frequently praising prompt communication and helpful staff... See more

Response time

Customers had positive experiences with response time, frequently praising the swift and professional... See more

User experience

Customers consistently note positive experiences with user experience, highlighting smooth, quick processes... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Heartfelt thanks to David Clarke @ the Northampton office, whose wealth of experience, expertise and friendly support and tenacity played a vital role in securing the sale of our house. Everything was... See more

Rated 5 out of 5 stars

Just a quick note to say a big thank you to Vikki @ Howkins and Harrison Northampton branch for being so helpful in finding a contractor to come and fix our oven that decided to stop working just... See more

Company replied

Rated 5 out of 5 stars

I’ve been with howkins and Harrison around 13 years there service has always been great .. since Drew has joined the team I feel this service has got even better Drew really goes out of his way... See more

Company replied

Rated 5 out of 5 stars

Having just exchanged, I wanted to praise the Ashby De La Zouch Howkins and Harrison. They made everything as easy as possible, and could not have been more helpful. Especially Jackie who was brilli... See more

Company replied


Company details

  1. Real Estate Agents

Information provided by various external sources

Founded in 1888, Howkins and Harrison is an established firm of property advisers committed to helping clients in the residential, commercial and rural sectors. Offices in Rugby, Northampton, Daventry, Atherstone, Towcester, Lutterworth, Ashby de la Zouch, Henley-in-Arden and London.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 71% of negative reviews

Typically replies within 1 month

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4.9

All reviews

(1,014)

162 reviews in the last 12 months

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Rated 5 out of 5 stars

Drew Stuart the best

Drew Stuart the best! He always helps with anything immediately! He contacts the mechanics the fastest and sends them if there is any problem! I can only say positive things about him!

24 September 2026
Unprompted review
Rated 5 out of 5 stars

Thanks so much Maddie & Lauren

We bought a house via Howkins & Harrison Lutterworth and the team there were so friendly and helpful. We had a bit of a tricky time with our sale and Maddie & Lauren were always so helpful and supportive, offering advice throughout which was greatly appreciated. Thanks so much Maddie & Lauren - we are so happy to be in our new home!

16 September 2026
Unprompted review
Rated 5 out of 5 stars

Lisa - Rugby

A big thank you to Julie at the Rugby Branch, for excellent service and advice with regards the help I needed, should I want to move.

14 September 2026
Unprompted review
Rated 5 out of 5 stars

Big thanks!

Big thanks to Maddie and the rest of the team at H&H Lutterworth. Maddie sold our house and has been so lovely and helpful and kept me updated throughout. I've also been with lettings team for around 10 years and have always had a great experience - thank you to Lucy for our letting support. Would definitely recommend!

9 September 2026
Unprompted review
Rated 5 out of 5 stars

Nadine at howkins and harrison was so…

Nadine at howkins and harrison was so helpful and helped us to genuinly achieve the purchase of a dream property . I honestly beleive it was her help that made it happen . Nothing was ever to much trouble and she was genuinly pleased for us . I would recommend them over and over again

28 August 2026
Unprompted review
Rated 5 out of 5 stars

First Class Service!

Heartfelt thanks to David Clarke @ the Northampton office, whose wealth of experience, expertise and friendly support and tenacity played a vital role in securing the sale of our house. Everything was dealt with promptly, communication was first class, and David went the extra mile by ensuring that everyone involved was kept fully up to speed. Thanks again!

14 September 2026
Unprompted review
Rated 5 out of 5 stars

Excellent personal service

We sold our house through H&H and had great service through Rugby and Lutterworth. Julie, Maddie and Lauren couldn’t have been more helpful, it felt like a personal service.
Would highly recommend Thankyou ladies

11 September 2026
Unprompted review
Rated 5 out of 5 stars

I have worked with H&H Northampton for…

I have worked with H&H Northampton for 12 months and have been very happy with the services. Especially, Kelly has been absolutely phenomenal; Very prompt with emails, addressing comcerns and questions and very professional and polite.

8 September 2026
Unprompted review
Rated 5 out of 5 stars

We had a fantastic experience dealing…

We had a fantastic experience dealing with Maddie Dry at Howkins & Harrison throughout the purchase of our new home.

Maddie was excellent from start to finish. She was always friendly, approachable and, most importantly, kept us well informed throughout what could at times be a very stressful process. Her communication was consistently clear and prompt, and she was always happy to help whenever we had questions or needed an update.

What really stood out was how helpful Maddie and her colleagues were when dealing with some particularly difficult solicitors. They went above and beyond to keep things moving, chased matters when necessary and did everything they could to help get the purchase over the line. This was especially appreciated given that they were acting on behalf of the sellers, yet they remained incredibly supportive and professional throughout.

We would highly recommend Maddie and Howkins & Harrison to anyone looking to buy or sell a property. Thank you again, Maddie, for all your help and support!

27 August 2026
Unprompted review
Rated 5 out of 5 stars

Practive and Helpful

Very proactive in helping deal with some complications that arose and keeping us informed. Maddie always chased things up and responded.

13 August 2026
Unprompted review
Rated 5 out of 5 stars

Professional

Responsive, friendly, professional, flexible, and accommodating. Linda Redmond was excellent is her service. Would recommend.

28 August 2026
Unprompted review
Rated 5 out of 5 stars

Friendly efficient & professional team

Linda has been very helpful during viewings. Billy & Matt have both been very proactive & given me a good insight into the local housing market. Tonni was thorough in suggesting alternative houses to consider. The whole team is friendly. efficient & professional.

3 September 2026
Unprompted review
Rated 5 out of 5 stars

A huge thank you to Nicole @ Daventry…

A huge thank you to Nicole @ Daventry for a great experience and a quick turn around! Everything was easy, well prepared and explained, process was quick and easy and Nicole was friendly, approachable and professional throughout! Thanks to all the staff that helped when contacting the office. Would definitely recommend.

27 August 2026
Unprompted review
Howkins & Harrison logo

Reply from Howkins & Harrison

Thank you!

Rated 5 out of 5 stars

Howkins & Harrison (Atherstone Branch)

The Howkins & Harrison team were proactive and engaged every step of our sale transaction. Thoughtful, helpful and pragmatic when dealing with the buyer requests.
Results driven and extremely professional with an approachable style.
I would recommend using them in the future.

18 August 2026
Unprompted review
Howkins & Harrison logo

Reply from Howkins & Harrison

Thank you!

Rated 5 out of 5 stars

House sale through Howkins & Harrison

We sold our house earlier this month with Howkins & Harrison and all of the team were friendly, helpful and professional. Julie initially came to value the property, with Clair taking over communication once the house was on the market. Claire was brilliant, one step ahead of everyone in the process. Although it took nearly a year through to completion, with many hiccups along the way Clair was giving us regular updates ensuring we were fully informed at every point. We achieved the best outcome in a difficult market, supported by great marketing. The level of professionalism and communication I have received has been second to none. I would highly recommend H&H without hesitation. Thank you Clair.

19 August 2026
Unprompted review
Howkins & Harrison logo

Reply from Howkins & Harrison

Thank you!

Rated 5 out of 5 stars

Excellent estate agents

Excellent estate agents, amazing experience in our home. Drew Stuart is proffesional and helpful. Everyone is so friendly on the phone and in office. Got my full security deposit back which is unheared of.

19 August 2026
Unprompted review
Howkins & Harrison logo

Reply from Howkins & Harrison

Thank you!

Rated 5 out of 5 stars

Nicole Ashenden in particular was so…

Nicole Ashenden in particular was so helpful arranging viewings, changes, negotiations, communication was excellent and Nicole kept me updated at every step for a completely smooth and stress free process. Thank you Nicole!

17 August 2026
Unprompted review
Howkins & Harrison logo

Reply from Howkins & Harrison

Thank you!

Rated 5 out of 5 stars

Outstanding

Outstanding. Genuinely experts in the local area for knowledge and advice. We achieved the best outcome in a difficult market, supported by great marketing. I especially appreciate the way Maddie and her colleagues took the time to understand my property and area benefits in order to maximise any inquiries. And our experience of the sales process following sale was excellent.

17 August 2026
Unprompted review
Howkins & Harrison logo

Reply from Howkins & Harrison

Thank you!

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