Howkins & Harrison Reviews 

Massive thank you to all the residential sales staff at the Rugby H&H branch. They smoothly guided me through the sales process from start to finish, and managed the (unconventional) buyer. Julie was always swift to reply to communications and gave helpful practical advice when requested. Everyone was polite and professional. Smart, polished, charming without being too smooth for comfort.

I would have liked the staff to answer the phone with their name, not just "H&H". I had to ask / guess who I was talking to when I rang in - Julie / Claire / Jayne / etc.

An extremely professional and friendly Estate Agent, who kept me up to date at every stage of my sale. Would highly recommend.

Thank you team!

David sold a house for me late last year & I have only got great feedback from the service I received. Very professional throughout & kept me informed during the whole process & very satisfied with the outcome. Would highly recommend.

I was initially interested in purchasing a property marketed by H&H Daventry, and was advised that selling my own home with H&H would help motivate them to progress my purchase... This gave me some initial red flags, but I decided regardless to give their Northampton branch the opportunity to market my property.

The property I was hoping to buy had clearly been presented with professional photography, and I was told they had outsourced a pro photographer, so I expected a comparable standard for my own home. Unfortunately, the reality was very different.

The photos taken of my property were extremely poor quality. They were shot by the Northampton sales manager on a basic camera phone, with poor angles throughout and questionable choices in the final selection of images. For example, the living room, one of the largest and most appealing spaces in the house, was not included at all. No apparent editing or enhancement had been applied, which was particularly noticeable given the dull, dark conditions on the day.

The images were nowhere near a professional standard, and I declined to have the listing go live as a result. Additionally, a “For Sale” sign was placed outside my property without my consent, which I would have declined due to privacy concerns.

My partner happens to be a professional property photographer, and he fully agreed that the images were completely unsuitable for marketing a home.

Given that I would potentially have been paying close to £5k in fees, I found it unacceptable that such a fundamental aspect of the service was handled so poorly and cheaply.

After this, I also got several junk letters in the post, asking if I was interested in selling with them.

Overall, I was left with the impression that the Northampton branch made assumptions about me as a solo female seller in my early 30s, and perhaps thought they could take advantage of me. They did not apply the level of care, effort, or professionalism I would expect.

Based on my experience, I absolutely would not recommend their services, and I decided not to purchase the original house either, which I notice has now been taken off the market as unsold.

H&H lost me as a buyer, seller and permanent customer, and also the potential to have made around £10k!

Great to work with and very helpful with any questions. Very pleased

Lisa is one of the best lettings agents I have been lucky enough to find. Nothing is too much trouble, professional and personable. If you have one unit or multiple I would highly recommend.

Kelly peterwood. Mark Glenn and Evie have been exceptional in taking care of everything involving the renting of my property.

They were always happy to help with any queries I had.
They are all very knowledgeable about the rental process.
First class service

I rented a property and Lisa dealt with the whole process. Lisa could not have been more helpful, she made the whole process so quick and simple for me. Definitely recommend

Me and the wife had 3 days until completion of sale (out the blue) we were panicking about finding a home to rent and as soon as we contacted Sarah and the team they had us in a beautiful home in 4 days! They were absolutely fantastic throughout the process and very understanding of our circumstances. I would say it’s the best estate agent we’ve ever dealt with. Would highly recommend ⭐️ ⭐️⭐️⭐️⭐️

The team was brilliant at there job dealt with any enquiry quickly.would recommend them .Linda and Nadine are so helpful thank you both

Friendly, welcoming and well informed team. Nicky has been so helpful and professional.

throughout my tenancy lisa has been nothing but supportive to me & always a pleasure to deal with - nothing is ever too much trouble & any issues she will resolve as quick as she’s able to but always keeps me in the loop so I’m never left in the dark - highly recommend howkins & lisa especially!

I would highly recommend. Matt and the team at the Ashby de la Zouch Branch were a pleasure to deal with. Thank you Matt for your professionalism, patience, help and support throughout the process.

Drew Stewart at Howkins and Harrison was very helpful and got back ALL of my deposit for me which i was over the moon about! He bent over backwards as a go between me and the landlord to try get me as much deposit bk as he could. He also kept me in the loop from start to finish of how it was progressing. Can't speak highly enough and very grateful for his services

This review is for Kelly Northampton Branch,
She went above and beyond to assist with ensuring end of property letting had zero itch and no regrets -even when we had to get back with H&H two months after vacating property,
Kelly’s thoughtfulness and service meant a lot to Us.
Thank You Kelly (and H&H team)…

I’ve been with howkins and Harrison around 13 years there service has always been great .. since Drew has joined the team I feel this service has got even better

Drew really goes out of his way to help and make sure everything gets done and seen to in a timely fashion

His communication is excellent and I always feel he goes above and beyond but most importantly Drew speaks to you and treats you like you know him on a personal level and that’s important in this day and age

I have the best expiriance with Jessica Hunt I really appreciate her help

Evie was fantastic and wonderful supportive at all stages of the process.

Review for Lisa Swinnerton- Atherstone Branch

Lisa has supported us through letting our new house. From viewings, references and signing tenancy agreements, Lisa has been very helpful and knowledgeable. She is a lovely, honest, polite lady who was very informative.
Nothing was too much trouble or hassle for her - even my annoying questions and concerns.
When needed to contact - Lisa was always very approachable and correspondence was informative and fast.

Thank you again for helping us throughout our experience. Would defaintly recommend.

Deb

We’ve only been in the property for a week, but our experience so far has been excellent. From the initial viewing at the end of January to moving in just a few weeks later, the whole process was smooth and completely hassle-free.

Kate has been fantastic throughout, transparent, honest, quick to respond, and always professional yet friendly. Communication has been clear and efficient, which really helped make everything feel straightforward and stress-free.

It’s been a real pleasure dealing with the team so far, and based on our experience, we feel confident that we won’t have any issues going forward. A great start to our tenancy!