Hi. I'm very happy with the product that arrived and can't wait to use some of your recipes but I need to complain about the delivery, we live down a forest road that as two gates to through too reach... See more
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Review summary
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Reviews shaping this summary
I always love the selection we receive, however the last 2 orders have contained items where the packaging was open. It hasn't detracted from the quality- although i feel in need to cook them straight... See more
Because of the extreme heat at the time of expected delivery I had a lovely email from Joe explaining why the delivery couldn’t go ahead the same thing the following week with a refund of money paid I... See more
Company replied
First of all IMHO, Heck are the best sausages out there. But our local supermarkets don't reliably stock all the range so will def order online in future. Have just received first delivery by courier.... See more
Company details
Written by the company
WE ARE HECK! FOOD THAT BRINGS YOU ‘FLAVOUR YOU CAN SWEAR BY’. Being family run, means we can do things differently. We make our sausages & burgers in small batches right here on our farm in Yorkshire. Although small, we’re big on premium quality & flavour. Our friends work with us too. Together, our uncompromising attitude & passionate team produce the tastiest, healthiest food for all your family. WE MAKE SOMETHING FOR EVERYONE. As well as our meaty 97% pork & lower-fat chicken products, you’ll now find meat-free, plant-based ranges on the supermarket shelves. These are approved by both the Vegan & Vegetarian Society. Our entire range Is gluten free too. Only the best ingredients go into our bangers. In our kitchen we are always creating new varieties & recipes.
Contact info
Heck Q , DL8 2NY , Kirklington, Bedale , United Kingdom
- 01845 567 709
- sausages@heckfood.co.uk
- www.heckfood.co.uk
4.3
Excellent
2K reviews
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Hasn’t replied to negative reviews
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Very Good product thank you.
30 October 2024
Reply from Heck!
Good Morning John,
Thank you so much for your lovely feedback.
Best wishes,
Elisia
Website sooooo easy to use & rashers…
Website sooooo easy to use & rashers plus really everything we’ve had so far has tasted amazing
29 October 2024
Reply from Heck!
Good afternoon Tina,
Thank you for your lovely feedback.
We hope you have a lovely week :)
Elisia
Very quick delivery and on time.
Very quick delivery and on time.
One of my items was open on arrival I emailed Heck and got a refund no fuss at all
Would highly recommend + the the sausages are excellent
28 October 2024
Reply from Heck!
Good afternoon Andrew,
Thank you for your lovely feedback. I will pass this onto our customer service team :)
Hope you enjoy your products.
Best wishes,
Elisia
Fabulous Customer Service
There was a little courier blip with my order which was no fault of Hecks.
After I contacted them they could not have been more helpful and friendly.
They quickly resolved the issue and I cannot recommend them enough for their excellent customer service and amazing products.
28 October 2024
Reply from Heck!
Good afternoon Lisa,
I am thrilled to hear your blip was resolved in an helpful manor. We love to hear it!
I will pass this onto our customer service team!
We hope you enjoyed your products! :)
Best wishes,
Elisia
Heck is amazing love their sausages
Heck is amazing love their sausages. To say couriers DHL are shocking is an understatement.
28 October 2024
Reply from Heck!
Good afternoon,
We are thrilled to hear you love our products! :)
We are also extremely sorry for the bad experience from the delivery service. We are looking into this matter and we hope it doesn't put you off any future purchases with us! :)
Best wishes,
Elisia
5 Star 🌟
Another excellent order received, thank you again! ❤️
QQ: Are there any plans on expanding the low fat range other than the chipolatas?
We’ve been/will be following a certain weight loss plan due to health reasons, using ‘syns’ for the chipolatas as they’ve got taste and variety to them where other sausages we’ve tried are like cardboard and tasteless.
Thanks so much again 👍🏻
28 October 2024
Reply from Heck!
Good afternoon Helen,
Thank you for your lovely feedback! :)
All of our chicken products are low fat and we are hoping to extend this range next year so do keep your eyes peeled!
Your very welcome and thank you for such lovely feedback once again :)
Elisia
Reply from Heck!
Good afternoon Mrs Goodall,
Thank you for your lovely feedback, we hope you enjoyed your products :)
Best wishes,
Elisia
Ive already put a review
Ive already put a review. BUT I MUST CONGRATULATE HECM ON THIER WONDERFUL PACKAGING. IT IS AMAZING PROPER ICE BAGS SO CLEAN AND PROFESSIONAL. THIS IS A REAL NICE PROFESSIINAL TREAT TO OPEN YOUR BOX. AND THE EFFORT THEY HAVE PUT IN. I JUST HAD TO GIVE ANOTHER REVIEW I WAS A TAKEN BACK BY THE LOVELY CHIPOLARTERS I FORGOT TO MENTION THE GREAT PACKAGING.
A VERY VERY HAPPY CUSTOMERINDEED
ELIZABETH IN HULL
🫂💜🫂
31 October 2024
Unprompted review
Reply from Heck!
Good afternoon Elizabeth,
What a lovely bit of feedback! We are thrilled to hear you love our packaging! I have passed this message onto our lovely team who design and arrange our lovely parcels :)
Best wishes,
Elisia
First rate
Aa always super service. Speedy delivery and very well packaged. And of course yummy burgers (Chicken Italia)
23 October 2024
Reply from Heck!
Good afternoon Christine,
Thank you for your lovely feedback, we are thrilled to hear you love our italia burgers :)
Best wishes,
Elisia
Excellent company
Excellent service. Strong packaging and ice packs to keep delivery cold. Fab tasty food, and a brilliant cookbook!
23 October 2024
Reply from Heck!
Goof afternoon Hannah,
Thank you for your feedback!
We are thrilled to hear you like our cookbook :)
Best wishes,
Elisia
easy to order fast delivery very good…
easy to order fast delivery very good and the burgers are delicious
21 October 2024
Reply from Heck!
Good afternoon Dianne,
Thank you for your feedback!
I must agree our burgers are very delicious :)
Best wishes,
Elisia
Great food, good value for money
Great food, very tasty. Good value for money. Speedy delivery & good communication
21 October 2024
Reply from Heck!
Good afternoon Tracey,
Thank you so much for your feedback,
We hope you enjoyed your chosen products :)
Best wishes,
Elisia
Reply from Heck!
Good afternoon Lesley,
Thank you for your feedback :)
We hope you have a lovely week!
best wishes,
Elisia
Easy to order and an excellent product
16 October 2024
Reply from Heck!
Good afternoon Ed
Thank you for your feedback!
We hope you enjoyed your products :)
Elisia
Tried the pork sausages and found them…
Tried the pork sausages and found them a bit too meaty for my taste
14 October 2024
Reply from Heck!
Good afternoon Mary,
Thank you for your feedback.
Sorry to hear you didn't quiet enjoy our sausages. They are 97% meat so do tend to be very meaty. We are hoping to launch some to other tastes as soon as able.
We hope you have a lovely week.
Best wishes,
Elisia
Reply from Heck!
Good Morning Stephanie,
We are thrilled to hear you love our chicken burgers!
Thank you for your feedback
Have a lovely day,
Elisia x
Reply from Heck!
Good Morning Michelle,
Thank you for your lovely feedback. We hope you enjoy your products :)
Have a lovely week.
Elisia x
Well packed items arrived in good time
14 October 2024
Reply from Heck!
Good Morning Mr Barry,
Thank you for your feedback, we hope you enjoyed your products :)
Have a lovely day
Elisia
So far so good !
So far so good !
Products look interesting and I look forward to eating them
Website and delivery very good and clear.
14 October 2024
Reply from Heck!
Good Morning Mr & Mrs Herdman,
Thank you for your feedback, we hope you enjoy your products :)
Best wishes,
Elisia
This was my first order from Heck
This was my first order from Heck, great communication and delivery was super fast. Package very well the cool blocks were still frozen so the food was chilled. I’m really impressed and will definitely order again. And I have told my family and friends.
8 October 2024
Reply from Heck!
Good afternoon Mo,
I'm glad you had a wonderful first experience with us at HECK!
We hope you enjoy all our products!
Have a lovely weekend :)
Elisia
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