Heck! Reviews 

2,212
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 117 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and delicious taste of the products, including a wide variety of sausages, burgers, and plant-based options. Many appreciate the excellent packaging, ensuring items arrive fresh and well-chilled. The ordering process is often described as easy and efficient, with prompt delivery, highlighting the value and convenience of direct purchasing. However, some customers also noted issues with delivery, experiencing delays or receiving orders later than anticipated, which occasionally led to defrosted ice packs and warm products. A few other people also felt that certain products, such as some burgers or sausages, did not meet their taste expectations, describing them as bland, overly fatty, or having an unappealing texture.

What people talk about most

Product

Customers consistently note positive experiences with product quality, often describing items as great,... See more

Quality

Customers had positive experiences with quality, consistently praising the products as top-quality,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the speedy and prompt delivery,... See more

Order

Clients share positive opinions on their ordering experience, frequently highlighting the ease of the process... See more

Service

Users describe positive interactions with service, with many customers expressing satisfaction and a strong... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Hi. I'm very happy with the product that arrived and can't wait to use some of your recipes but I need to complain about the delivery, we live down a forest road that as two gates to through too reach... See more

Rated 4 out of 5 stars

The items were delivered promptly and really well packed. The sausages were well packed too. I must be honest and say some of them could do with a bit more "zing" They all tasted good but in my opi... See more

Rated 5 out of 5 stars

What an amazing company. We have enjoyed Heck! products for years, starting off with Debbie & Andrew’s sausages and then on to Heck! And ordered a selection of products not usually seen in our superma... See more

Rated 5 out of 5 stars

First of all IMHO, Heck are the best sausages out there. But our local supermarkets don't reliably stock all the range so will def order online in future. Have just received first delivery by courier.... See more


Company details

  1. Food Producer
  2. Fruit and Vegetable Processing
  3. Meat Products Supplier

Written by the company

WE ARE HECK! FOOD THAT BRINGS YOU ‘FLAVOUR YOU CAN SWEAR BY’. Being family run, means we can do things differently. We make our sausages & burgers in small batches right here on our farm in Yorkshire. Although small, we’re big on premium quality & flavour. Our friends work with us too. Together, our uncompromising attitude & passionate team produce the tastiest, healthiest food for all your family. WE MAKE SOMETHING FOR EVERYONE. As well as our meaty 97% pork & lower-fat chicken products, you’ll now find meat-free, plant-based ranges on the supermarket shelves. These are approved by both the Vegan & Vegetarian Society. Our entire range Is gluten free too. Only the best ingredients go into our bangers. In our kitchen we are always creating new varieties & recipes.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.4

All reviews

(2,212)

118 reviews in the last 12 months

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Rated 5 out of 5 stars

Because of the extreme heat at the time…

Because of the extreme heat at the time of expected delivery I had a lovely email from Joe explaining why the delivery couldn’t go ahead the same thing the following week with a refund of money paid I have now re ordered for next week. I have a lot of food intolerances and can only eat beef and fish. Heck do not put aliums or garlic in their delicious beef sausage and beef meatballs so I don’t have to go without.A big thank you to Heck

10 July 2026
Rated 5 out of 5 stars

Great products

Great products, speedy delivery and fantastic quality.
First time we have used Heck and will definitely be using again - good tasty burgers. Looking forward to trying the sausage rashers.

30 June 2026
Rated 5 out of 5 stars

Ordered for Chicken sausage rashers as not in stock by me

Ordered as I have been unable to get the chicken sausage rashers in the supermarket by me.
Chicken sausage rashers cooked quickly and taste delicious, both flavours.
Burgers got minted lamb and steak and butter, both cooked well, very moist and tasty.
Can not wait to try the meatballs. Ordering was easy and delivery was smooth, ice bags still frozen and food cold.
A nice touch, received a free Heck cook book, will be trying some of the recipes.
Will order direct again.

29 June 2026
Rated 1 out of 5 stars

Poor delivery service.

Ordered on Saturday for the following week.
Delivery was delayed for 3days and wasn't refrigerated van so when I received delivery it was warm. No way could those burgers be eaten, they would have made someone seriously ill.
Rang customer service to be told they had many complaints due to the weather and weren't sending any more orders out. Git a full refund but had to find somewhere else to buy burgers from.
Wouldnt use again.

22 June 2026
Rated 5 out of 5 stars

Good products

The communication with customer service was second to none, and the products when they finally arrived were fortunately ok ,
Want to order again but very wary of the couriers used , I think they take too much on (the couriers) .👎
The cookbook is fabulous 👍

15 June 2026
Rated 5 out of 5 stars

What an amazing company

What an amazing company. We have enjoyed Heck! products for years, starting off with Debbie & Andrew’s sausages and then on to Heck! And ordered a selection of products not usually seen in our supermarket from Heck HQ. Customer service was fantastic after a delivery mix up - entirely DHL’s fault - and are working our way through steak and butter burgers, chicken, feta and red pepper sausages, sausage rashers etc. All products are top quality, lean protein and their cookery book gives many great ideas and recipes using these ingredients. Everything arrived in tiptop condition, in an insulated box with ice packs - I will definitely order again, and soon. Ideal for bbq weather, some really interesting and innovative products- thanks, Heck!

5 June 2026
Unprompted review
Rated 1 out of 5 stars

Horrible horrible “sausages”.

Horrible horrible “sausages”.
I thought that it was me, until my wife said that hers had gone into the kitchen bin- where mine also, quickly followed .
Definitely, one to lose off the list.

25 May 2026
Unprompted review
Rated 5 out of 5 stars

My 2nd bundle has arrived

My 2nd bundle has arrived , first one was the chicken bundle so trying the mixed one this time and both are amazing value , well packed , fast delivery and taste fantastic too
Definitely buying them direct is a more sustainable money saver and more availability for newer products

12 May 2026

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