I was helped initially by a young man, he was not used to TUI cruise and stay website but sorted it out in the end. Also the woman employee sat behind him helped me out by checking that I could hire a... See more
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See what reviewers are saying
Gave Macy a list of requirements left her for a couple of hours and upon our return she had a list of hotels and destinations for my wife and I to look at and within 20-30 minutes our holiday was book... See more
Company replied
We have always headed over to hays travel for booking our holidays, there is no better feeling than actually going into store and speaking to somebody in person. Over the past year Ashleigh Graham ba... See more
Company replied
Emma was great, she helped pull together all the elements of our special fly-cruise Asia-Australia for 2028. She was patient and knowledgeable about the 3rd party company, she ensured they were offer... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
28 Church Street, CH6 5AL, Flint, United Kingdom
- 01352 761000
4.9
Excellent
516 reviews
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Lots of help
The young lady Thian who helped us book our holiday was professional & helpful but funny too . Just perfect in dealing with us .
24 July 2025
Reply from Hays Travel - Flint
Thank you for your lovely review! It was a pleasure booking your holiday and having a good laugh. I'm glad you've had a great booking experience
Rhian
Ashleigh the lady that dealt with the…
Ashleigh the lady that dealt with the booking of our holiday was very polite knowledgeable and efficient
She answered all our queries with the minimum of fuss .I would also like to point out that we travel a lot with Jet 2 and we have always enjoyed a great relationship with all the staff
18 July 2025
Reply from Hays Travel - Flint
Thank you for your kind words :)
Yet again we approached Emma Perez in…
Yet again we approached Emma Perez in your Flint branch.
Nothing is too much for her.
She is an absolute delight in every way. Sorted out everything we needed yet again.
If anyone I in any doubt about anything, I sincerely advise you speak to emma perez at Flint branch.
Holiday booked again with her with ease and efficiency and all explained with ease. We can't express more gratitude for Emma's help and guidance and personal delivery of our holidays as a whole. No Matter what, Emma gets and sorts out what you need and want. Brilliant. An absolute diamond.
13 July 2025
Reply from Hays Travel - Flint
Thank you very much :)
Great friendly and efficient service
Great friendly and efficient service
Have booked with Hays travel Flint a few times now and will always be my first stop when booking a holiday
2 July 2025
Reply from Hays Travel - Flint
Thank you for your lovely feedback, pleasure as always :)
Very helpful and professional staff…
Very helpful and professional staff member .
Booking made so swiftly and easily .
1 July 2025
Reply from Hays Travel - Flint
Thank you very much for such lovely feedback.
Excellent service
Excellent service, Macy was super friendly and really efficient in sorting out our cruise. Very professional and informative. Would definitely recommend using Hays.
22 June 2025
Reply from Hays Travel - Flint
Thank you for your lovely feedback
Reply from Hays Travel - Flint
Thank for such great feedback
Reply from Hays Travel - Flint
Thank you for your great feedback
Easy & very efficient service
Booked it through Emma who gave fantastic customer service. I knew where I wanted to go & she swiftly came back with an excellent price and full details of how to proceed with the booking. This included dates, itenary, amount of deposit & Direct Debit. I booked straight away & the whole process took less than 10 minutes. It was the quickest, easiest & smoothest holiday I have ever booked.
I have already recommended Emma & Hays Travel to quite a few people & will continue to do so.
Massive thank you for giving such excellent customer service.
7 June 2025
Reply from Hays Travel - Flint
Thank you so much for your lovely feedback
Fantastic service from all the team in…
Fantastic service from all the team in flint hays
25 May 2025
Reply from Hays Travel - Flint
Thank you for booking with us
Reply from Hays Travel - Flint
Thank you so much for your 5* review :)
Rhian
booking a holiday
The Lady who dealt with us was extremely professional and nothing was to much trouble. she explained everything about the cruise clearly and we were very happy with everything excellent service.
4 May 2025
Reply from Hays Travel - Flint
Thank you for such lovely feedback, thank you for trusting us to arrange your cruise! Look forward to seeing you in store again soon. Thanks Emma
The assistant was very helpful and…
The assistant was very helpful and nothing seemed too much trouble. Speedy and competent delivery.
29 April 2025
Reply from Hays Travel - Flint
Thank you, look forward to arranging you many more holidays in the future.
Reply from Hays Travel - Flint
Thank you for your lovely feedback, see you in store again soon. Emma
Friendly service and advice
A friendly and knowledgeable advisor
Providing a great service
23 April 2025
Reply from Hays Travel - Flint
Thank you for your kind words Gareth :)
Reply from Hays Travel - Flint
Thank you for your lovely review :)
I already had experience with Hay…
I already had experience with Hay Travel. They picked out a vacation for me according to my wishes and financial possibilities. We contacted them for the second time because we were very satisfied with our previous experience. It is very convenient when the price includes a flight, transfer and food. We enjoyed our vacation.
17 April 2025
Reply from Hays Travel - Flint
Thank you for such lovely feedback, thank you for booking with us.
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