I was helped initially by a young man, he was not used to TUI cruise and stay website but sorted it out in the end. Also the woman employee sat behind him helped me out by checking that I could hire a... See more
Company replied
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See what reviewers are saying
Gave Macy a list of requirements left her for a couple of hours and upon our return she had a list of hotels and destinations for my wife and I to look at and within 20-30 minutes our holiday was book... See more
Company replied
We have always headed over to hays travel for booking our holidays, there is no better feeling than actually going into store and speaking to somebody in person. Over the past year Ashleigh Graham ba... See more
Company replied
Emma was great, she helped pull together all the elements of our special fly-cruise Asia-Australia for 2028. She was patient and knowledgeable about the 3rd party company, she ensured they were offer... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
28 Church Street, CH6 5AL, Flint, United Kingdom
- 01352 761000
4.9
Excellent
516 reviews
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Great experience booking my holiday
Great experience booking my holiday. Very helpful lady (Emma) & very knowledgeable.
Emma was honest about certain holidays that she did not feel I would like or enjoy - I appreciated this.
Thank you
21 September 2025
Reply from Hays Travel - Flint
Thank you for such great feedback, always to help.
Reply from Hays Travel - Flint
Thank you for such lovely feedback
1st time booking with Hays Flint
This was the first occasion I have used Hays Travel, and I was recommended to contact Rhian. From the outset until conclusion Rhian provided exceptional customer service and offered numerous alternatives as our selection as to where we wanted to stay clarified. Rhian double checked everything before finalising the booking and taking payment. I cannot commend her enough and the training you have provided. Many thanks.
6 September 2025
Reply from Hays Travel - Flint
Thank you for lovely feedback.
Wouldn’t go anywhere else
Wouldn’t go anywhere else - the staff are all so helpful and friendly.
They go over and above after you’ve booked with help with check in and parking
4 September 2025
Reply from Hays Travel - Flint
Thank you for such lovely feedback
Great service, as always!
If we want to book a cruise we always head for Macey in the Flint office! She always listens to what we want, then goes out of her way to make sure that she finds it for us. It always amazes me that she never fails to remember my name. The personal touch makes a huge difference.
3 September 2025
Reply from Hays Travel - Flint
Thank you for your feedback, its greatly appreciated
Very helpful with great ideas and…
Very helpful with great ideas and always a welcome smile 😃
23 August 2025
Reply from Hays Travel - Flint
Thank you for your lovely feedback - see you in store soon
Reply from Hays Travel - Flint
Thank you for your lovely feedback
Very knowledgeable abougt holiday…
Very knowledgeable about holiday booked. Gave all the information we needed.
Polite and friendly service
24 August 2025
Reply from Hays Travel - Flint
Thank you for such lovely feedback.
Reply from Hays Travel - Flint
Thank you for your you feedback, look forward to seeing you in store again soon.
First of all welcomed by the lovely…
First of all welcomed by the lovely smiling Rhian.
She was so efficient at her job , and our holiday was all booked, boarding passes downloaded & island taxes complete . Always a pleasure using Hays , for our bookings. We should all do more to support local businesses.
22 August 2025
Reply from Hays Travel - Flint
Thank you so much for your lovely review! It's always a pleasure to see you both and book your holidays. I'm glad you had a great booking experience with me!
Rhian
Lovely helpful staff
8 August 2025
Reply from Hays Travel - Flint
Thank you for your review. It's always lovely to see you both and book your holidays :)
Hays Travel Flint
Professional and Friendly Staff
Emma was very efficient, friendly and understood what type of holiday we were looking for. She navigated us through the search and used her knowledge to help us to form a short list.
We are happy with the booking we made and are looking forward to this holiday.
7 August 2025
Book a holiday quick and easy no fuss…
Book a holiday quick and easy no fuss as I wanted very professional
31 July 2025
Reply from Hays Travel - Flint
Thank you for your review. We're really happy you've had a great booking experience with us :)
Hays Travel Flint
Holiday
As usual, booked holiday with Rhian. Very helpful and advised which destinations suited our requirements.
Recommended.
7 August 2025
Reply from Hays Travel - Flint
Thank you for your lovely review. We're glad you had a great booking experience!
Hays Travel Flint
Hays in travel in Flint
I've used this company a few times
Always very helpful and kind
I give them a price I can afford for a holiday and they search Always for a better deal.
5 August 2025
Reply from Hays Travel - Flint
Thank you for your kind review. We're grateful for your continued support to our shop and so happy you've had another great booking experience with us.
If there is anything we can do to change from 4* to 5* please let us know. We always appreciate feedback to continue growing and learning :)
Hays Travel Flint
Our experience on booking our holiday…
Our experience on booking our holiday was very easy and the young trainee epwho dealt with our booking was really lovely along with the lady who was training her. I always use our local hayes travel in flint because I know we will be well looked after and can always rely on them to help if we are ever concerned about things.
5 August 2025
Reply from Hays Travel - Flint
Thank you for your kind words :)
Reply from Hays Travel - Flint
Thank you for booking with us.
Reply from Hays Travel - Flint
Thank you for you feedback, look forward to seeing you in store again soon
Emma was extremely helpful
Emma was extremely helpful and informative, sorted everything out for us and answered all of our questions.
2 August 2025
Reply from Hays Travel - Flint
Thank you for such lovely feedback. Have a fantastic holiday
The sales advisor was really helpful…
The sales advisor was really helpful and took the time to understand what I needed. She was incredible and definatly deserves a promotion
1 August 2025
Reply from Hays Travel - Flint
Thank you for your kind words :)
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