The staff are fantastic, patient and very understanding of an individual’s needs. They give so much help and support especially to a lone female customer. Nothing is to much trouble.
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Staff very friendly and helpful. We never feel rushed into making a holiday decision. We always use HAYS now for these reasons after experiencing quite negative staff attitudes in the tui stores.
Company replied
Ashley was extremely helpful and attentive, nothing was too much trouble, came away very happy with the holiday we booked
Macy as always listened to what we wanted and offered suggestions and alternatives. This made it easy for us to decide on our holiday choice. Very efficient and helpful as are all staff in Flint branc... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
28 Church Street, CH6 5AL, Flint, United Kingdom
- 01352 761000
4.9
Excellent
494 reviews
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Ashley was extremely helpful and…
Ashley was extremely helpful and attentive, nothing was too much trouble, came away very happy with the holiday we booked
16 July 2026
Excellent customer service
The staff in your Flint shop are very helpful and go out of their way to help me with my questions I had and my booking . Very good customer service
22 July 2026
The staff are fantastic
The staff are fantastic, patient and very understanding of an individual’s needs. They give so much help and support especially to a lone female customer. Nothing is to much trouble.
15 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Hays travel flint
We always use hays travel in flint. The staff are always so friendly and extremely helpful. Macey is incredibly caring and always makes sure we find what we are looking for
17 July 2026
Reply from Hays Travel - Flint
Georgina Davies,
Thank you for your wonderful feedback! We are so pleased to hear that our team is always friendly and helpful. It's great to know that you consistently find what you're looking for with us.
Kind Regards
Hays Travel
Excellent friendly service.
16 July 2026
Reply from Hays Travel - Flint
Thank you for booking with us & lovely feedback. See you in store again soon.
Hays Travel Flint
I know what I want .Rhian and Maisie…
I know what I want .Rhian and Maisie know what I want.And there knowledge of me gets me the best and what I want and always give good advise if I'm wrong.
11 July 2026
Reply from Hays Travel - Flint
Andrew,
Thank you for your wonderful feedback! We are so pleased to hear that our team understands your preferences and provides excellent advice.
Kind Regards
Hays Travel
Staff very friendly and helpful
Staff very friendly and helpful. We never feel rushed into making a holiday decision. We always use HAYS now for these reasons after experiencing quite negative staff attitudes in the tui stores.
30 June 2026
Reply from Hays Travel - Flint
Mr Wells
Thank you for your wonderful review! We are delighted to hear that our staff made you feel comfortable and unpressured when choosing your holiday. We appreciate your loyalty and look forward to assisting you with many more memorable trips.
Kind Regards
Hays Travel
Staff are friendly and very willing to…
Staff are friendly and very willing to help. They spent a long time making the booking for me and finding what I wanted.
1 July 2026
Reply from Hays Travel - Flint
Thank you for such great feedback. Look forward to seeing you in store again soon.
Hays Travel
Reply from Hays Travel - Flint
Thank you for booking with us & lovely feedback. See you in store again soon.
Hays Travel Flint
Macy as always listened to what we…
Macy as always listened to what we wanted and offered suggestions and alternatives. This made it easy for us to decide on our holiday choice. Very efficient and helpful as are all staff in Flint branch .
25 June 2026
Reply from Hays Travel - Flint
Kevin,
Thank you for your wonderful feedback! We are so pleased to hear that our team listened to your needs and helped you choose your holiday. We appreciate your kind words.
Kind Regards
Hays Travel
Reply from Hays Travel - Flint
Mrs Mealor,
Thank you for your wonderful review! We are so pleased to hear that you found our team helpful and that you had such a positive experience. Your kind words are greatly appreciated.
Kind Regards
Hays Travel
Rang up for a price and the membwell doneer of…
Rang up for a price and the member of staff came back with a good quote. Went to the shop and spoke to the member of staff in person with the holday, parking and overmight stay by the airport all sorted in less than 20minutes.
The member of staff was both helpful and very pleasant nothing was to much
trouble.
Well done
16 June 2026
Reply from Hays Travel - Flint
Karl,
We are so pleased to hear we could arrange everything so efficiently for you. Thank you for your wonderful feedback; we truly appreciate it!
Kind Regards
Hays Travel
Emma in Hayes travel went above and…
Emma in Hayes travel went above and beyond to help us book a holiday ,couldn’t fault the excellent service we received,Emma Reece is a credit to Hayes travel
16 June 2026
Reply from Hays Travel - Flint
Kevin Daley,
We're so pleased to hear our team provided such excellent service. Thank you for your kind words; we truly appreciate them.
Kind Regards
Hays Travel
Reply from Hays Travel - Flint
Ian,
We appreciate your continued loyalty. We are always here to help with your travel needs.
Kind Regards
Hays Travel
It's always a pleasure visiting Hays…
It's always a pleasure visiting Hays Travel we always get a great reception! Rhian was very helpful with our holiday request and very efficient and the rest of the staff were friendly.
12 June 2026
Reply from Hays Travel - Flint
Jeffrey,
We are so glad you always have a great experience with us! Thank you for your wonderful feedback; we truly appreciate it.
Kind Regards
Hays Travel
The ladies that we spoke to in the shop…
The ladies that we spoke to in the shop were very helpful and friendly. They were also very efficient and professional.
11 June 2026
Reply from Hays Travel - Flint
Philip Smith,
We appreciate your kind words about our team's helpfulness and efficiency. We are delighted you had a positive experience.
Kind Regards
Hays Travel
Reply from Hays Travel - Flint
Graham Williams,
We're so happy you enjoyed our service and booked another cruise with us! Thank you for your kind words.
Kind Regards
Hays Travel
Friendly helpful staff
10 June 2026
Reply from Hays Travel - Flint
Thank you for your lovely feedback
Hays Travel Flint
Flint. Experience.As always we were well looked after &…
As always we were well looked after & warm & friendly , but also professionally handled.
9 June 2026
Reply from Hays Travel - Flint
Keith,
We truly appreciate your kind words about our warm, friendly, and professional service. Thank you!
Kind Regards
Hays Travel
The girls in the flint shop are lovely…
The girls in the flint shop are lovely and very helpful
31 May 2026
Reply from Hays Travel - Flint
Julie,
We are so pleased to hear you had such a positive experience with our team. Thank you for your kind words!
Kind Regards
Hays Travel
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