I found taking out Car Insurance with Hastings relatively easy. However, when I rang up to add a couple of days onto my policy at the start of the policy I was quoted an absolutely outrageous price fo... See more
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Hastings Direct is one of the UK's fastest growing insurance brokers. We offer car, bike, van and home insurance.
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Conquest House, Collington Avenue, TN39 3LW, Bexhill-On-Sea, United Kingdom
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Absolutely shocking home insurance.. had it for years zero claims then went something small happend they were very quick to turn their nose up at it and say it wasn’t insurances when I had very part of the insurance covered… stay well clear of Hastings Direct home insurance absolutely shocking treatment.
To buy my car insurance from you first time I tried a girl didn't want to know. Second time I phoned a Gentleman did everything and more to help me , a real first class service all done and dusted.
Telephone answered quickly and the staff were helpful.
It was so easy too, and hopefully they keep to their word. I thought I’d try something different.
Very friendly and helpful staff and it was so easy to transfer all the details from my previous insurer.
It was time for renewal on my car insurance, which seemed a bit high went onto the Hastings website with all the same details with very competitive prices saved me some money which is always good now got car and bike insured with them
Such an informative Colleague. Each question was dealt with not rushed
Easy to apply and very quick also very reasonable Thank you
We have used yourselves in the past and on renewal it came in too costly. The quote for the new vehicle was favorable
I was shopping around for a car insurance, Hastings offered a policy for £581, next day bought the car and…price went up to £781…absolutely ridiculous. Never again !!!
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