Harrod Horticultural Reviews 

1,027
TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I recently ordered two of the modular metal raised beds. They were delivered within a few days, but unfortunately one of the parcels had been mishandled in transit causing damage to the contents.... See more

Rated 5 out of 5 stars

Purchased a SouthWold 3 seat back bench that goes perfectly in our garden and matches their bistro table and carvers and the dining table and chairs we bought some time ago. These are really superb i... See more

Company replied

Rated 1 out of 5 stars

We are a garden design and construction business based near Tunbridge Wells and have spent thousands of pounds in the last few years with Harrod. Unfortunately this time, on a critically important pro... See more

Company replied

Rated 5 out of 5 stars

I ordered two raised beds recently. The quality is superb and they are very sturdy; they look good too! Unfortunately, the corner fittings and instructions for one of these did not arrive with the p... See more

Company details

  1. Garden
  2. Garden Center
  3. Garden Furniture Shop
  4. Land Allotment
  5. Outdoor Furniture Store

About Harrod Horticultural

Written by the company

Over 65 years of UK Design and Manufacturing experience have made Harrod Horticultural a leader in garden product design.

Based in Suffolk, we design and manufacture many of our products in our purpose built factory using established and advanced new techniques.

Our range has expanded over the years from our best selling fruit cages and raised beds to now include garden arches, garden furniture, pergolas, obelisks, planters, garden furniture, trellis, netting, greenhouses, boot room and much more.

SOCIAL MEDIA

Instagram - @harrodhorticultural

Facebook - @harrodhorticultural

Twitter - @harrodhort

Pinterest - @harrodhort

Contact info

3.7

Average

TrustScore 3.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(1,027)

11 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good quality

Very good quality, excellent service and packaging and made in Britain!

31 March 2023
Harrod Horticultural logo

Reply from Harrod Horticultural

Thank you for your kind review.

Rated 4 out of 5 stars

Wrong netting sent but this was quickly…

Wrong netting sent but this was quickly resolved with the correct order

30 March 2023
Harrod Horticultural logo

Reply from Harrod Horticultural

Thank you for your kind review and pleased we managed to resolve the problem you had with the netting.

Rated 5 out of 5 stars

Excellent service and when the carrier

Excellent service and when the carrier
Made a mistake on delivery you came
to assistance immediately and the goods were quickly delivered- thank yoi

30 March 2023
Harrod Horticultural logo

Reply from Harrod Horticultural

Thank you for your kind review and pleased that the delivery issue was resolved quickly.

Rated 5 out of 5 stars

Excellent product and service

I’m very happy with my purchase, the Southwold bench is beautiful and so comfortable to sit on! Yes, it was expensive but I wanted a high quality, durable piece that would last for a very long time. Service was excellent and we even received a friendly, helpful phone call just before delivery.

19 March 2023
Harrod Horticultural logo

Reply from Harrod Horticultural

Thank you for your kind review and so pleased to hear you are happy with the bench.

Rated 5 out of 5 stars

Stellar performance…

You kept me informed at every stage of the ordering and delivery process. The plant arrived well packaged and in a health state.I would recommend you without qualification.

17 March 2023
Harrod Horticultural logo

Reply from Harrod Horticultural

Thank you for your kind review.

Rated 5 out of 5 stars

Satisfied customer

Excellent website, quality products, good communication about the delivery and delivered on time.

27 March 2023
Harrod Horticultural logo

Reply from Harrod Horticultural

Thank you for your kind review and pleased you are happy with the quality of the products and our service.

Rated 5 out of 5 stars

Excellent quality products

Excellent quality products. Kept informed regarding delivery updates. Once installed looks amazing.

16 March 2023
Harrod Horticultural logo

Reply from Harrod Horticultural

Thank you for your kind review.

Rated 5 out of 5 stars

Good quality netting

Good quality netting, excellent delivery times.

25 March 2023
Harrod Horticultural logo

Reply from Harrod Horticultural

Thank you for your kind review and pleased you are happy with the netting.

Rated 5 out of 5 stars

One of several purchases made over the…

One of several purchases made over the last few years. Easy to order on the web, catalogues are informative too, always arrived on time, good quality products but not cheap.

26 March 2023
Harrod Horticultural logo

Reply from Harrod Horticultural

Thank you for your kind review and pleased you are happy with the products.

Rated 4 out of 5 stars

Products are fantastic

Products are fantastic, was a long wait for my last product to be despatched, and I don't like the scab courier company that's used.

25 March 2023
Harrod Horticultural logo

Reply from Harrod Horticultural

Thank you for your kind review and pleased you like the products.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look