Green Flag Breakdown Cover Reviews 57,360

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 19,508 reviews, reviewers overwhelmingly had a great experience with this company. Many customers found the entire process, from getting a quote to setting up membership, to be exceptionally straightforward and quick, often completed in just minutes. People consistently highlight the excellent service, noting the helpfulness and professionalism of the staff, including technicians who explain everything clearly and efficiently resolve issues. Reviewers frequently mention the competitive and reasonable pricing, often finding it significantly cheaper than other providers for similar or better coverage. However, some people were dissatisfied with the breakdown support, reporting long wait times and instances where no one arrived to assist them, leaving them stranded. A few other people also felt that the website could be confusing or had issues with the final part of the process freezing, and some were surprised by policy limitations regarding commercial vehicles.

What people talk about most

Service

Customers had positive experiences with service, often describing it as exceptional, efficient, and... See more

User experience

Clients share positive opinions on user experience, frequently describing it as easy to use, straightforward,... See more

Price

Users describe positive interactions with price, often highlighting that the cost is reasonable and offers... See more

Staff

Customers consistently note positive experiences with staff, highlighting their politeness, helpfulness, and... See more

Website

People report positive experiences with website, finding it easy to use, navigate, and follow, which made... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is first time since 1978 that i have left another breakdown company. Just hope Green Flag gives me that satisfaction of knowing i have full roadside recovery. Changed due to outstanding recomme... See more

Company replied

Rated 5 out of 5 stars

We broke down for the first time ever in 57 years of driving. I have breakdown cover with green flag. I contacted them and within an hour the technician was with us. The car had to be recovered home.... See more

Company replied

Rated 5 out of 5 stars

I've tried to buy cover from all the other people who do breakdown , Unfortunately their web sites were confusing and didn't allow me exactly what I wanted . Green flag was simple and stra... See more

Company replied

Rated 5 out of 5 stars

The option to choose call-back is brilliant, and the call came relatively quickly. The agent I spoke to, Adam (McMadey) dealt with my enquiry professionally and satisfactorily. He answered all my ques... See more

Company replied


Company details

  1. Insurance Company
  2. Auto Insurance Agency
  3. Car Repair and Maintenance
  4. Towing Service
  5. Vehicle Inspection

About Green Flag Breakdown Cover

Written by the company

Green Flag won’t leave you stranded at the roadside. We have over 3,000 technicians ready to help 24/7. Depending on the cover level you
choose, here are some of the things
you can get with our breakdown
cover:

  • 24/7 roadside assistance
  • Cover at home
  • National recovery
  • Onward travel
  • Unlimited callouts

    You may be charged if you call us
    out for a repeat problem within
    28 days.

Go to our website for more
information about Green Flag
breakdown cover.

Get breakdown cover

Green Flag is underwritten
by U K Insurance Limited


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

57K reviews

5-star
4-star
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1-star

Asks customers to review

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Rated 5 out of 5 stars

Clear simple easy to use

Clear simple easy to use.
Clear option of no automatic renewal.
Thank you

28 May 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

We are so happy our service was clear, simple, and easy to use. We appreciate your feedback. Alex

Rated 5 out of 5 stars

so fast to set up!

so fast to set up!

28 May 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

We're glad to hear you found the setup process so quick and easy. Thank you for your positive feedback! Alex

Rated 5 out of 5 stars

Highly recommended

I've used Green Flag for years. Lots cheaper than competitors and provide a far better service. Always attend extremely quickly, and knowledgeable staff. Can highly recommend.

22 May 2026
Unprompted review
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

We're so glad to hear you've been a long-time customer and find our service to be excellent and quick. Thank you for your recommendation! Alex

Rated 5 out of 5 stars

Extremely easy to do

Extremely easy to do. Not too much to read. I’m very impressed. Thank you 🙏

28 May 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

We're so pleased you found our process easy and efficient. Your positive feedback is truly appreciated. Alex

Rated 5 out of 5 stars

Customer service excellent

Customer service excellent! Everything explained clearly, no hard sell on options not needed. Very friendly interaction and pricing perfect for our budget.
Thank you.

28 May 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

We're so pleased you found our customer service excellent and everything clearly explained. It's wonderful our pricing fit your budget perfectly. Alex

Rated 5 out of 5 stars

Online Joining

Very simple exercise to complete online

28 May 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

We are happy our online process was simple. Thank you for the five-star review. Nathan

Rated 5 out of 5 stars

Good Knowledgeable Staff

I have just taken out an european policy with Hilary. She was very knowledgeable and processed my enquiry quickly and efficiently. Hilary explained well what it covered. Happy with my purchase.

28 May 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

We're so pleased our colleague was knowledgeable and processed your European policy quickly and efficiently. We appreciate your kind words. Nathan

Rated 5 out of 5 stars

A little bit confusing

A little bit confusing

28 May 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

We appreciate your feedback. We regret to hear something were confusing. If you need any help, please contact us. Nathan.

Rated 5 out of 5 stars

Easy to use site.

Easy to use site.
Very competitive prices.

28 May 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

We are delighted you found our site user-friendly and our prices competitive. We appreciate your feedback. Nathan

Rated 5 out of 5 stars

Everything was so easy

It was easy to navigate the site and order the cover

28 May 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

We're pleased our site was easy to navigate and order cover. We appreciate your positive feedback. Nathan

Rated 5 out of 5 stars

Easy to use online

Easy to use online, reasonably priced,veryimpressed

24 May 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

We're so pleased you found it easy to use and reasonably priced. Thank you! Nathan

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