Green Flag Breakdown Cover Reviews 57,300

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 19,497 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service, highlighting the efficiency and professionalism of the staff. Many people found the user experience to be straightforward and easy, especially when setting up policies or navigating the website. The pricing is frequently mentioned as very competitive and reasonable compared to other providers. However, some customers reported issues with inconsistent information from different staff members and occasional difficulties in getting assistance for specific car damage, such as potholes. A few people also noted discrepancies between online and phone quotes, and some were dissatisfied with unexpected fee increases.

What people talk about most

Service

Customers consistently note positive experiences with service. Many reviewers praise the quick response... See more

User experience

Consumers find the user experience to be positive. Many reviewers highlight the ease of use for the app and... See more

Price

Reviewers highlight positive aspects of price, consistently finding it very reasonable and competitive... See more

Staff

Reviewers mention positive feedback about staff, highlighting their helpfulness, professionalism, and... See more

Website

Customers had positive experiences with the website, finding it easy to use and navigate. Many reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Car broke down after going shopping. Asked for rescue via the app. Was given the time technician would arrive and their name. They also called me whilst on route to me and arrived within an hour of as... See more

Company replied

Rated 5 out of 5 stars

Green Flag were responsive and supportive when the car broke down on a busy road. They maintained contact at all times until arrival and were clear in explaining what they were able to do. The car was... See more

Company replied

Rated 5 out of 5 stars

The app made it easy to ask for rescue after the brakes on my car failed. We were given a time of 1 hour for rescue and who would be arriving. The technician arrived within that time and was profess... See more

Company replied

Rated 5 out of 5 stars

Recovery truck arrived within 45 minutes on a Sunday late afternoon. Car was loaded and secured efficiently. Technician took care of us, including our dog, and drove us directly to our house, around 7... See more

Company replied


Company details

  1. Insurance Company
  2. Auto Insurance Agency
  3. Car Repair and Maintenance
  4. Towing Service
  5. Vehicle Inspection

About Green Flag Breakdown Cover

Written by the company

Green Flag won’t leave you stranded at the roadside. We have over 3,000 technicians ready to help 24/7. Depending on the cover level you
choose, here are some of the things
you can get with our breakdown
cover:

  • 24/7 roadside assistance
  • Cover at home
  • National recovery
  • Onward travel
  • Unlimited callouts

    You may be charged if you call us
    out for a repeat problem within
    28 days.

Go to our website for more
information about Green Flag
breakdown cover.

Get breakdown cover

Green Flag is underwritten
by U K Insurance Limited


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

57K reviews

5-star
4-star
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1-star

Asks customers to review

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Rated 5 out of 5 stars

Clear simple easy to use

Clear simple easy to use.
Clear option of no automatic renewal.
Thank you

28 May 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

We are so happy our service was clear, simple, and easy to use. We appreciate your feedback. Alex

Rated 5 out of 5 stars

so fast to set up!

so fast to set up!

28 May 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

We're glad to hear you found the setup process so quick and easy. Thank you for your positive feedback! Alex

Rated 5 out of 5 stars

Highly recommended

I've used Green Flag for years. Lots cheaper than competitors and provide a far better service. Always attend extremely quickly, and knowledgeable staff. Can highly recommend.

22 May 2026
Unprompted review
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

We're so glad to hear you've been a long-time customer and find our service to be excellent and quick. Thank you for your recommendation! Alex

Rated 5 out of 5 stars

Extremely easy to do

Extremely easy to do. Not too much to read. I’m very impressed. Thank you 🙏

28 May 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

We're so pleased you found our process easy and efficient. Your positive feedback is truly appreciated. Alex

Rated 5 out of 5 stars

Customer service excellent

Customer service excellent! Everything explained clearly, no hard sell on options not needed. Very friendly interaction and pricing perfect for our budget.
Thank you.

28 May 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

We're so pleased you found our customer service excellent and everything clearly explained. It's wonderful our pricing fit your budget perfectly. Alex

Rated 5 out of 5 stars

Online Joining

Very simple exercise to complete online

28 May 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

We are happy our online process was simple. Thank you for the five-star review. Nathan

Rated 5 out of 5 stars

Good Knowledgeable Staff

I have just taken out an european policy with Hilary. She was very knowledgeable and processed my enquiry quickly and efficiently. Hilary explained well what it covered. Happy with my purchase.

28 May 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

We're so pleased our colleague was knowledgeable and processed your European policy quickly and efficiently. We appreciate your kind words. Nathan

Rated 5 out of 5 stars

A little bit confusing

A little bit confusing

28 May 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

We appreciate your feedback. We regret to hear something were confusing. If you need any help, please contact us. Nathan.

Rated 5 out of 5 stars

Easy to use site.

Easy to use site.
Very competitive prices.

28 May 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

We are delighted you found our site user-friendly and our prices competitive. We appreciate your feedback. Nathan

Rated 5 out of 5 stars

Everything was so easy

It was easy to navigate the site and order the cover

28 May 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

We're pleased our site was easy to navigate and order cover. We appreciate your positive feedback. Nathan

Rated 5 out of 5 stars

Easy to use online

Easy to use online, reasonably priced,veryimpressed

24 May 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

We're so pleased you found it easy to use and reasonably priced. Thank you! Nathan

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