Car broke down after going shopping. Asked for rescue via the app. Was given the time technician would arrive and their name. They also called me whilst on route to me and arrived within an hour of as... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Green Flag were responsive and supportive when the car broke down on a busy road. They maintained contact at all times until arrival and were clear in explaining what they were able to do. The car was... See more
Company replied
The app made it easy to ask for rescue after the brakes on my car failed. We were given a time of 1 hour for rescue and who would be arriving. The technician arrived within that time and was profess... See more
Company replied
Recovery truck arrived within 45 minutes on a Sunday late afternoon. Car was loaded and secured efficiently. Technician took care of us, including our dog, and drove us directly to our house, around 7... See more
Company replied
Company details
About Green Flag Breakdown Cover
Written by the company
Green Flag won’t leave you stranded at the roadside. We have over 3,000 technicians ready to help 24/7.
Depending on the cover level you
choose, here are some of the things
you can get with our breakdown
cover:
-
24/7 roadside assistance
-
Cover at home
-
National recovery
-
Onward travel
-
Unlimited calloutsYou may be charged if you call us
out for a repeat problem within
28 days.
Go to our website for more
information about Green Flag
breakdown cover.
Green Flag is underwritten
by U K Insurance Limited
Contact info
United Kingdom
- www.greenflag.com
4.7
Excellent
57K reviews
Asks customers to review
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Easy to do and stress free
Joining Green Flag online, without having to wait on the phone, was easy to do: simple instructions and questions; gave me exactly the cover I wanted for less than half the price of RAC, who I'd been with for 48 years; and whole experience was very welcoming, efficient and friendly.
28 May 2026
Reply from Green Flag Breakdown Cover
We are so pleased to hear that joining us online was easy and that you found our cover to be exactly what you needed at a great price. Thank you for your kind words! Christy
Reply from Green Flag Breakdown Cover
We're glad you enjoyed your experience. We appreciate your positive feedback. Christy
Very easy to set up my breakdown cover…
Very easy to set up my breakdown cover for my European trip
28 May 2026
Reply from Green Flag Breakdown Cover
We're glad to hear setting up your breakdown cover was easy for your trip. Thank you for your feedback. Christy
I would like to say that it was a…
I would like to say that it was a stress free experience.good instructions all along the way.Thanks for your easy service.
28 May 2026
Reply from Green Flag Breakdown Cover
We are so pleased you found our service stress-free with good instructions. Thank you for your kind words! Christy
Honest so help for what I needed and…
Honest so help for what I needed and far cheap than other companies brilliant so happy I choose you guys
28 May 2026
Reply from Green Flag Breakdown Cover
We're so happy you chose us! We're glad we could provide the help you needed at a great price. Christy
Reply from Green Flag Breakdown Cover
We're glad setup was easy and well-explained, with a good price. Thanks! Christy
I'm a lady traveller on my on and I…
I'm a lady traveller on my on and I felt safe and well looked after with green flag. I have been a member over the years with other breakdown companies , but they don't compare with greenflag.
27 May 2026
Unprompted review
Reply from Green Flag Breakdown Cover
We are so pleased to hear you felt safe and well looked after. Thank you for your kind words and for choosing us. Christy
On line easy to use.
25 May 2026
Reply from Green Flag Breakdown Cover
We are glad our online process was easy for you. Thanks for your review. Christy
Very polite and informed operative
Very polite and informed operative (Chris)
Careful to make sure details were correct and understood
28 May 2026
Reply from Green Flag Breakdown Cover
We're so glad to hear our operative was polite and ensured all details were correct. Thank you for your kind words! Christy
Straight forward easy to do
28 May 2026
Reply from Green Flag Breakdown Cover
We're glad it was easy for you. Thank you. Christy
i am in my late 50,s,.i dislike…
i am in my late 50,s,.i dislike computers,.your site made it so simple for me.
28 May 2026
Reply from Green Flag Breakdown Cover
We're so glad our site was simple for you to use. Thank you for your kind words! Christy
All good except I wasn't able to find…
All good except I wasn't able to find how to stop auto renew.
28 May 2026
Reply from Green Flag Breakdown Cover
We appreciate your feedback. Please contact us and we can amend the renewal preference for you at any point within the policy. You can message us, using the link below. Christy
m.me/greenflaguk
Very professional service from start to…
Very professional service from start to finish, would recommend.
27 May 2026
Unprompted review
Reply from Green Flag Breakdown Cover
We're delighted you found our service professional. Thank you for your recommendation. Christy
Have a substantial chassis mounted bike…
Have a substantial chassis mounted bike carrier ie can't be taken off. Found half way through journey half of 8 bolts had come off. Could not drive vehicle as was dangerous to us and other road users. 4 hours on phone to GF eventually turned around and said they wouldn't assist, only offered to give us a phone number of a garage.
27 May 2026
Unprompted review
Reply from Green Flag Breakdown Cover
We are truly sorry to hear about the distressing experience you had with your bike carrier and the lack of assistance which took four hours. We understand how frustrating and dangerous this situation must have been for you and other road users. Please message us on the link below and we can look into your experience to help improve our future service. Thanks, Christy
m.me/greenflaguk
Green Flag
Green Flag, once contacted cannot be faulted. I feel they rely too much on the app. Need more people manning phones for those that don't use apps. Apart from that, once they're there, they are excellent.
27 May 2026
Unprompted review
Reply from Green Flag Breakdown Cover
We appreciate your feedback and are glad our service was excellent once we arrived. We note your comments about app reliance and will consider them for improvement. Christy
Good communication
Good communication, easy to use the app to report my breakdown. ( flat tyre). Technician changed the tyre without problem and gave me important safety advice about the front tyres.
27 May 2026
Unprompted review
Reply from Green Flag Breakdown Cover
We're so glad our communication and app made reporting your breakdown easy. We appreciate you highlighting our technician's helpfulness and safety advice. Christy
Helpful and friendly
They were very helpful and friendly also knowledgeable and kept me informed every step of the way
27 May 2026
Unprompted review
Reply from Green Flag Breakdown Cover
We're so pleased to hear we were helpful, friendly, and kept you informed every step of the way. Thank you for your kind words. Christy
Easy to arrange a policy.
28 May 2026
Reply from Green Flag Breakdown Cover
We are glad it was easy. Thanks for your review. Christy
Did it all online no trouble at all…
Did it all online no trouble at all done in a couple of minutes
25 May 2026
Reply from Green Flag Breakdown Cover
We are so happy to hear you had such a smooth online experience with us! Alex
cut price different breakdown companies…
cut price different breakdown companies verry easy to get breakdown set up
28 May 2026
Reply from Green Flag Breakdown Cover
We are so pleased to hear you found it easy to set up. Thank you for the wonderful review! Alex
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