We visited the Blackburn stores for a pair of walking shoes for my wife. She had a pair in mind, which she tried but a lively gentleman, Norman came up with other options. He was very knowledgeable &... See more
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A wonderful, and not common everywhere, shopping experience at Lincoln. Samantha has very good knowledge of her products, was pleasant and helpful.
Her "light touch" manner made the shopping experience an exceptional one.

Reply from GO Outdoors
Amazing experience when shopping in store, shame it’s closing down - hope they relocate soon!

Reply from GO Outdoors
Came in looking for 2 pairs of walking boots. Was helped to find exactly what we wanted by Rosie who did a great job. Came away with exactly what we wanted. We'll be back

Reply from GO Outdoors
Very good customer service.
Got what i wanted
Was the salomon x-ultra gore tex shoes that i orginally went in for or merrell moab 3 gore tex.
Decided on salomon speedcross peak GTX.
Will go back for the merrell in a few week.
Thanks Lou for letting me try a few different shoes on.

Reply from GO Outdoors
I bought online but the shoe fit was too big. I returned my purchase to a store and was met by an assistant who promptly made a refund, excellent!

Reply from GO Outdoors
People helpful and polite. I really enjoy browsing as camping is one of my favourite things.

Reply from GO Outdoors
Meena was fantastic
I initially called and she checked stock twice for me while on the phone as sometimes the website doesn't give upto date info.
When i arrived at the store meena greeted me with a lovely smile and had put my order behind the counter at the till.
Very friendly....very helpful....excellent
Thanks meena
Mark....Whitwick

Reply from GO Outdoors
From when I entered the store till I left the staff were very helpful, Mandy on the till was very helpful and a credit to the store.

Reply from GO Outdoors
A good product at a good price.
Staff spent some time sorting out our Go Outdoors club card issues, resulting in further savings.

Reply from GO Outdoors
Rang up this morning querying trousers. Jess was really helpful and helped me out. Thank you!

Reply from GO Outdoors
Ruth was very helpful in store today. She answered our questions and was very friendly.

Reply from GO Outdoors

Reply from GO Outdoors
A few weeks ago my partner and I visited the Skipton store and were pleased to be looked after by Meranda. She went above and beyond to help us find our purchases and is a credit to the business. So helpful and very pleasant ,

Reply from GO Outdoors
I was served by Maddie who was professional and efficient

Reply from GO Outdoors
Karen at your Coatbridge store was fantastic - spent an hour there trying on various boots and she was very knowledgeable, helpful and patient. Brilliant customer service

Reply from GO Outdoors
Fine collection, got everything I needed, and a super friendly girl, Kia, at the checkout. Very helpful.

Reply from GO Outdoors
Terrific service from Anthony all round. We ordered the bike online, his call was friendly and efficient to let us know it was ready and when we called at the store to collect it he was extremely helpful, great pointers and made us aware of 6 week check. Thanks

Reply from GO Outdoors
We were looking for a waterproof jacket, we hadn’t been in the shop for long before we were approached by a lovely smiling, friendly member of staff asking if we needed any assistance (clearly we did as we couldn’t find what we were looking for 🤣and must’ve looked puzzled).
From that moment on, Katie was extremely helpful and very patient. The jacket was for myself, I wanted to see how much longer the new one compared to my old one. I asked if she had a tape measure, off she went and once returned assisted with the measuring. Then, which size, I tried two different sizes on and then needed a jumper underneath to compare the difference in movement etc., Katie joined in with our humour remaining professional and advising on maintenance of the jacket. After quite a while, I chose the one which fitted better and Katie made a sale.
I am no mystery shopper, had I have been this young lady would have achieved a perfect 100% score.

Reply from GO Outdoors
Very helpful staff who know what they are talking about. They couldn't do enough for me. I was happy with the quality and it's at a great price. Thank you to all the staff.

Reply from GO Outdoors
Excellent service from Regan. Very helpfull and attentive.

Reply from GO Outdoors
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