GO Outdoors - Colchester Reviews 

Very helpful assistant at the checkout (Susan) and also male assistant in the shoe department. Came in looking for sliders and went out instead with some great walking sandals which were heavily reduced in the sale

Great staff in the Colchester store! Andrew provided great advice and service while I choose my new walking trainers. The lady on the checkout was also very friendly, efficient and helpful. Pity I did not get her name. All in all a great customer experience

we recently purchased some outdoor clothing from the store in Colchester and were privileged to have been aided by Pam and Aiko, both were equally delightful and very helpful. thank you both for your attentiveness.

My visit to go outdoors was great, kirsty was very helpful and knowledgeable for what I was looking for

Kirsty done an awesome job helping us, giving us the best knowledge and advice for the kit we needed. Definitly worth having a membership 👍👍

Kirsty was great and helped make finding the right gear easy. Deffinately worth having a membership

Really good experience buying some ski gear today. Andrew was very knowledgeable and friendly. Thanks for your help today.

Had great service from Kirsty today.

My friend needed walking boots and Andrew was very knowledgable and helpful, so much so that not only did my friend buy a pair of boots he was really happy with but I also bought a pair, when really I did not need any! Andrew was very patient and really helped to get a pair that fitted me well. Thankyou Andrew.
We also bought torches, an impulse buy.

Aiko was her usual friendly and helpful self. Because of her previous high level of service, I bought my wife in for a pair of walking boots. We found the right ones for her broad feet and she is delighted.

I would like to say how polite and helpful one of your supervisors was today, her name was Kirsty. I am disabled and I couldn't find what I was looking for. She went out of her way to actually guide me to the correct place and advised me on what would be the best for me. Lovely lady

Kirsty really helped me out yesterday when I was looking for a new coat. she provided me with lots of information and knowledge about each piece which made my decision easier. I couldn’t of done it without her.

Great customer service

I went in as I needed some help with what tent to buy for camping as it is a new hobby I am getting in to. I dealt with a lovely worker there called Kirsty. She was super informative and helped me get exactly what I needed for the best value. I cannot rate this store and this staff member enough. Will always be going here for future purchase’s.

Excellent experience as always staff are not only professional and very knowledgeable will be visiting soon thanks Jayne

Outstanding service, Andrew was very knowledgeable and helped me choose a fantastic pair of boots that should hopefully last me a long time. Thanks again

The staff are always helpful and polite, the prices are good and the store always clean and welcoming

Purchase in store was easy, sales assistant really helpful (Ipswich store). I ended up purchasing a size bigger online and to collect from my local store (Colchester). On collection I then wanted to return the smaller size however they refused to accept return as shoes not in a box… I wasn’t sold them in a box!! They insisted I had to return to Ipswich so they could be resold from a rack… I now have to make an hour & half round trip to return!

Excellent service from Aiko. Very knowledgeable about the walking boots I wanted to buy. Nothing was too much trouble for her. Well done.

Great customer service from Mark on 13/01. Only negative is the £5 members renewal card fee, which I feel is very steep especially as Go Outdoors is very expensive to begin with. If you are not a member you pay full price, so a bit of a con really as they have you by the short & curlies. I'm already a member, why do I need to pay to renew a card just to buy clothes? And for that Go Oudoors gets a 3* review. I look forward to their response & how they justify this charge.