It was much cheaper than many of the other quotations we looked at. My mum is 91 and in very good physical health for her age. But for her to visit her property abroad was becoming untenable due to... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Your staff were amazing. Wayne was the guy who dealt with my call and he was patient, helpful and had a sense of humour which I very much appreciated. He took the time to find the right quote which... See more
Company replied
I phoned my existing insurance company enquiring about the cost to add a medical condition for my husband. The member of staff actually suggested I try goodtogo as you’d probably be cheaper. It work... See more
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Very nice conversation with staff re changing from the cruise selection to just Europe. Always do try and have continuous yearly insurance. Great service
Company replied
Company details
About goodtogo
Written by the company
Goodtogoinsurance.com is a specialist travel insurance provider. We are proud to provide travel insurance cover to individuals, couples and families who may have difficulty obtaining cover elsewhere, either due to age or health record.
- Cover for all types of medical conditions
We can cover any type of medical condition up to a high level of severity (often even where there is a terminal prognosis).
- No age limits
There are no age upper limits on our single trip or annual travel insurance policies.
Get quote
Medical Travel Insurance
Written by the company
- We are here to help
- Our website is easy to use with full information about our cover available throughout the process. You can also request a call back or use live chat for extra help if you get stuck. If you prefer to talk to a real person, we are open 7 days a week and have a team of friendly experts who are waiting to take your call.
- Experts in Cover for Medical Conditions
- We can cover all types of medical conditions up to a very high level of severity, including heart conditions, cancer, diabetes, stroke, asthma and arthritis. We can provide cover if you are on a waiting list and in some circumstances if you have been given a terminal prognosis.
- No Upper Age Limit
- Your age will not be a barrier to getting appropriate travel insurance for your holiday.
- 24 Hour Emergency Medical Support
- All of our travel insurance policies come with 24 hour emergency medical support. Wherever you are in the world our English speaking emergency assistance team are just a phone call away. They can help you get the treatment you need quickly by liaising with foreign doctors on your behalf and guaranteeing payment to the hospital so you don't have to worry.
14 Day Money Back Guarantee
Claim a full refund if the cover does not meet your needs
When you buy travel insurance over the phone or online you get 14 days to review the full terms and conditions of the policy. If the travel insurance doesn't meet your needs you can claim a full refund provided you have not travelled or made a claim.
Contact info
Correlation, 1st Floor, 5 St Helen’s Place , EC3A 6AB, London , United Kingdom
- 0330 024 9949
- help@goodtogoinsurance.com
- www.goodtogoinsurance.com
4.7
Excellent
24K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Never used this service before
Never used this service before, but they seemed efficient and helpful. Will know better after my trip if I have to use them.
8 September 2026
Reply from goodtogo
Christine Hopkins,
We're happy to hear our service seemed efficient and helpful. We look forward to exceeding your expectations during your trip! Thank you for your kind words.
goodtogo
Had my previous details so did not have…
Had my previous details so did not have to repeat. A reasonable price.
8 September 2026
Reply from goodtogo
Paul Clark,
We're happy to hear we made things easy for you and offered a reasonable price. We appreciate your feedback!
goodtogo
Policy explained very good by agent all…
Policy explained very good by agent all points covered very easy to follow
Thanks
8 September 2026
Reply from goodtogo
Alexander Tweedie,
We're so pleased to hear that our agent explained your policy clearly and that all points were covered, making it easy to follow. Thank you for your kind words!
goodtogo
Very clear guidance
Very clear guidance, and helpful clear with questions, particularly on health conditions.
10 September 2026
Reply from goodtogo
Tim Child,
We're so pleased to hear that you found our guidance clear and helpful, especially regarding health conditions. Thank you for your positive feedback!
goodtogo
They can trust in a good service
Quick service , quick reply . One by I feel I can rely on
8 September 2026
Reply from goodtogo
Mrs edwards,
We are so happy to hear that our quick service and replies have made you feel you can rely on us. Thank you for your kind words!
goodtogo
Easy to get quote
Easy to get quote. Very pleased that you are able to insure us, especially my wife who is grateful after her new diagnosis. This has enabled us to go on our much wanted holiday
8 September 2026
Reply from goodtogo
David Hewlett,
We are so pleased to hear that we could help you get a quote and that you're happy with our ability to provide coverage. It's wonderful that you can now enjoy your holiday!
goodtogo
Prompt clear efficient
10 September 2026
Reply from goodtogo
Thank you for taking the time to share your positive feedback with us; we truly appreciate it!
Very nice conversation with staff re…
Very nice conversation with staff re changing from the cruise selection to just Europe. Always do try and have continuous yearly insurance. Great service
8 September 2026
Reply from goodtogo
Edith Campbell ,
We're so glad to hear our team provided excellent service when you adjusted your insurance to cover Europe. We appreciate your kind words.
goodtogo
Very easy to fill in the paperwork side…
Very easy to fill in the paperwork side on the computer would recommend to my friends and family
8 September 2026
Reply from goodtogo
Stephen McMaster,
We're so pleased to hear that you found the paperwork process on the computer very easy. Thank you for recommending us to your friends and family!
goodtogo
No fuss
No fuss, straight to the point.
As with all insurance policies, it’s how easy your claim is dealt with.
I hope the latter never happens but if it’s as good as first interaction, then I shall be happy
8 September 2026
Reply from goodtogo
Mr Andrew Pygott,
We appreciate your feedback and are glad our initial interaction was positive. We always aim for straightforward service and hope any future claims would be handled with the same efficiency.
goodtogo
God service and the best price
12 September 2026
Reply from goodtogo
Martin ,
We are so pleased to hear that you experienced excellent service and found our pricing to be the best. Your positive feedback is truly appreciated!
goodtogo
Reply from goodtogo
Mrs Dilys Beckett,
We're delighted to hear that you found our website straightforward and easy to understand. Thank you for your wonderful feedback!
goodtogo
Reply from goodtogo
Customer,
We're so pleased to hear that you found our service to be both helpful and friendly. Thank you for taking the time to share your positive experience with us!
goodtogo
Reply from goodtogo
Mrs Shirley Kirby,
We're so pleased to hear that you found our service to be of good value and easy to understand. Thank you for your wonderful feedback!
goodtogo
Happy.
Was easy to select and purchase. Price was very competitive compared to others.
11 September 2026
Reply from goodtogo
Barrie,
We're happy to hear that you found the selection and purchase process easy, and that our pricing was very competitive. Thank you for your positive feedback!
goodtogo
Easy to use and well designed quick to…
Easy to use and well designed quick to answer questions.very simple to understand the basics and what information you need.
7 September 2026
Reply from goodtogo
customer,
We're so pleased to hear that you found our process easy to use and well-designed, and that our questions were quick to answer. Thank you for your positive feedback!
goodtogo
Did better on line
Did better on line. Guy on phone made mistakes with my health which put price up.
Suggest going online
7 September 2026
Reply from goodtogo
Gillian Nicholls,
We appreciate your feedback and are sorry to hear about the issue with your health information. We are always working to improve our processes and will review this internally.
goodtogo
Ease of getting through the form for…
Ease of getting through the form for the insurance
17 August 2026
Reply from goodtogo
Robert Traynor,
We appreciate your feedback regarding the insurance form process. We are always working to make things as straightforward as possible for our customers.
goodtogo
Very professional service
Very professional service. That's why I returned to the same company again
7 September 2026
Reply from goodtogo
BEVERLEY DERDIYOK,
We are so pleased to hear that you had a professional experience with us. We truly appreciate your continued trust in our company!
goodtogo
Reply from goodtogo
Ian Gaskell,
We're so pleased to hear that you found our insurance to be reasonably priced. Thank you for sharing your positive experience with us!
goodtogo
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