Gilbert & Rose Reviews 

145
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 91 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful and professional staff for delivering truly exceptional service, ensuring clear communication, and offering constant support throughout the entire journey. Many people note that prompt responses, detailed explanations, and local market knowledge make property viewings and purchases much easier. However, some people mentioned that complex legal issues and slow external solicitors occasionally created stressful hurdles and unexpected delays. Despite these outside challenges, reviewers consistently emphasized that the agents worked incredibly hard behind the scenes to keep transactions moving smoothly toward a successful completion.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and constant... See more

Service

Reviewers highlight positive aspects of service, noting that the team is exceptionally professional, helpful,... See more

Customer service

Reviewers mention positive feedback about customer service, noting that agents are consistently professional,... See more

Response time

Consumers experience great satisfaction regarding the response time, frequently praising agents for immediate... See more

User experience

Customers consistently note positive experiences with user experience, describing the buying and selling... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Gilbert and Rose were great. Megan and Chiana were so professional when showing potential buyers around our property. Leanne kept us updated once we had sold and was always on call to answer our quest... See more

Rated 5 out of 5 stars

Gilbert and Rose presented the property beautifully and achieved the full asking price in two days. The price achieved was above some other agents Due to legal issues the sale took a long time to g... See more

Rated 5 out of 5 stars

Straight from the start the service from this branch in Leigh on sea has been exceptional. Christian Lister was our viewing agent and he was so helpful, and friendly and knowledgeable about the prop... See more

Rated 5 out of 5 stars

Had a very positive experience with Gilbert and Rose . On the sales side - Ed was very helpful, honest, offering guidance and market knowledge along the way. Fast at getting the property ready to sell... See more


Company details

  1. Real Estate Agency

Written by the company

Gilbert & Rose is the people’s choice for property marketing in South East Essex.


Contact info

4.9

Excellent

TrustScore 5 out of 5

145 reviews

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4.9

All reviews

(145)

90 reviews in the last 12 months

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Rated 5 out of 5 stars

I had the fortunate chance of having…

I had the fortunate chance of having the best “after care” I have ever received when buying/selling my property. From the minute Claire Skilbeck rang to say she would be looking after my sale, she went above & beyond to get me through the stressful process. She was absolutely brilliant & literally got me through it by making numerous calls & taking the stress out of it. I can’t thank her enough & she is an absolute credit to Gilbert & Rose. Thank you so so much Claire & I would definitely sell my home again if Claire was involved!!! Fantastic service & care!!! I was so impressed with the care Claire gave.

30 August 2025
Unprompted review
Rated 5 out of 5 stars

Simply the best

Simply the best. Entirely professional throughout and outstanding customer service. Highly recommend.

7 December 2024
Unprompted review
Rated 5 out of 5 stars

We recently sold our property through…

We recently sold our property through Gilbert & Rose and couldn’t be happier with the service. From start to finish the team were professional, proactive, and always kept us updated. They made the whole process smooth and stress-free, and their local knowledge and advice were spot on. Excellent service all round – highly recommend Gilbert & Rose if you’re looking to sell your home.

1 July 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Team and Exceptional Results

I’ve sold multiple properties through Gilbert & Rose and have always found them to be highly professional, transparent, and reliable. Their valuations are accurate and realistic, and they consistently match properties with well-vetted, quality buyers — which makes the whole process smoother for everyone.

What really stands out is how fairly and thoughtfully they handle both sellers and buyers. They communicate clearly, keep everyone informed, and work hard to make sure the experience is as stress-free as possible on all sides.

I wouldn’t hesitate to recommend Gilbert & Rose to anyone buying or selling. They set the standard for how estate agents should operate.

1 August 2025
Unprompted review
Rated 5 out of 5 stars

Expertly Curated Property Hunt

I contacted 'Gilbert & Rose' at the start of my property search, and I was immediately impressed with how personal the service was.

I told them all the usual information, my budget, desired locations, my non-negotiables, and my personal taste. I was paired with two agents, one for new builds and one for existing homes.

Over the next two weeks I was taken to view several properties, each and every one felt hand-picked for me. Of course, each place had its pros and cons, but it was crystal clear that my initial brief had been considered with great care.

Three weeks into my hunt, I have settled on a beautiful new build and placed my deposit. I couldn't be happier with the level of service and evident expertise offered by 'Gilbert & Rose'. I will certainly be recommending them to others, and will be sure to contact them first, should I ever need to use an estate agent in future.

23 July 2025
Unprompted review
Rated 5 out of 5 stars

**Review for Gilbert and Rose**

**Review for Gilbert and Rose**

⭐⭐⭐⭐⭐

I recently sold my home with the help of Gilbert and Rose, and I can confidently say it was a fantastic experience. From our initial consultation, they demonstrated a deep understanding of the local market and provided a comprehensive strategy for selling my property.

Gilbert and Rose were incredibly attentive, ensuring that I felt supported throughout the entire process. They offered valuable advice on staging my home, which made a significant difference in attracting potential buyers. The professional photos they arranged were stunning and showcased the best features of my home.

Communication was excellent; Gilbert and Rose kept me updated on all viewings and feedback from potential buyers, which helped me feel informed and confident in the process. They were also adept at negotiating offers, ensuring that I received the best possible price for my home.

Thanks to Gilbert and Roses expertise and dedication, my home sold quickly and above the asking price! I highly recommend them to anyone looking to sell their property.

1 January 2025
Unprompted review
Rated 5 out of 5 stars

Recommendation - G&R

So helpful and accommodating the team really made selling my house as stress free as possible - will be using G&R next time I need an estate agent

13 August 2025
Unprompted review
Rated 5 out of 5 stars

Flawless processes and reasonable fees

Gilbert and Rose, where can I start. Flawless processes and understanding throughout what was a difficult process in selling a house for the in-laws. Would use again for sales, and already use them for property management. Thanks again, Spencer & the Team.

19 August 2025
Unprompted review
Rated 5 out of 5 stars

Best In The Business

The most professional, helpful, forward thinking estate agents around.
Perry and Spencer are absolutely first class and always strive for the very best for their clients.
The video team are exceptionally talented with in my opinion Hollywood like videos for the properties listed.
Casey is an absolute star who I always have the pleasure to chat too on a weekly basis.

Cannot recommend this amazing team anymore if I tried 🙌🏻
First class all round

20 August 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend!

Ryan Reece recently came round to value our property and his knowledge and experience was evident straight away.
He had extensive knowledge of the local area and talked us through the process of selling our home in great detail!

21 July 2025
Unprompted review
Rated 5 out of 5 stars

The dream team

Have been using Gilbert & Rose for the past few years selling houses our company builds. With each and every house that's sold I feel we have built a personal relationship with the team members they have. Nothings too much for them and always a phonecall away whether it be a week day or a bank holiday you've always got someone working for you to reach that property being sold as fast as possible. Will always use this team and have no reason to change

20 August 2025
Unprompted review

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