This company has a 'help everyone' policy, everything is carefully explained without being patronising, we are not all tech wizards!! Josh has just sorted out a new phone for me, transferred everythin... See more
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We're Get Connected – the people friendly phone shop. We're the UK's largest privately-owned mobile phone retailer, with over 54 stores across the country. In 1998 we won the Gwent TEC business award for marketing; in 1999 we were the 10th fastest growing company in Wales and in the following year, 2000 we were the 2nd fastest growing company from a total of 51,000 businesses!
Contact info
19, Nevill Street, NP7 5AA, Abergavenny, United Kingdom
- 01873858811
- webadmin@get-connected.com
- www.get-connected.com
No history of asking for reviews
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Replied to 100% of negative reviews
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Good
Daughter bought iPhone 12 in May 2022.
Had a minor problem which was speedily sorted out.
Had a new phone contract with Conner in Port talbot
Had a new phone contract with Conner Gittins, store manager of Port Talbot today. Very happy with new phone and conners customer service 😀 would recommend 10/10
I recently went in to your Port Talbot…
I recently went in to your Port Talbot store and was happily greeted by the Store Manager, Conner Gittins who I has only came in to ask a few questions about my current phone, within a brief 10-15 chat we were looking at options to go for a new contract phone, we had then agreed a new price with a new phone which I'm very happy with and Conner made sure I had everything transferred from my old phone on to my new phone efficiently, Conner is a credit to your company and I would recommend him to anyone. Dai Iawn Conner :)
Came in for an early upgrade
Came in for an early upgrade. Kane moved the network I was on to save me money on my monthly bill and give me more data. Waiting for my number to move to my new SIM.
Great service. Highly recommended!
Absolutely brilliant Mel and Conner…
Absolutely brilliant Mel and Conner have been in the shop about 3 hours nothing to much trouble, done all my simm transfers on 2 phones I would’nt have a clue where to start, you have 2 fabulous colleagues working for you need to look after them!!!! Thanks very much to both of them.
Went to Get Connect Port Talbot where…
Went to Get Connect Port Talbot where Conner Gittins, Store Manager, was super helpful. I needed to switch to Lebara, this Conner did quickly and without fuss, plus a smile that goes a long way. Nothing too much trouble. Highly recommend Conner and the store.
I recently visited your Brynmawr store…
I recently visited your Brynmawr store and all i can say is absolutely outstanding service! From recommending the best phone for me at the cheapest rate possible! Connor is a real credit to your company! His main aim From the time I went in was to try and save me that little bit of money which does make a difference! Will highly recommend him.
Thank you Connor
Neil
I use the shop in Tewkesbury
I use the shop in Tewkesbury. They are so helpful and knowledgeable on all phones, my mind boggles.
I would`nt trust any other shop with my phone.
Aaron was brilliant, the work standard was very high.
After a phone call with a man in the shop at Porthmadog, I drove there, needing a new mobile as my old mobile battery was blown. Was met by a very knowledgeable guy called Aaron. He gave me all the information needed, then transfered everything from my old mobile to my new one. Brillaint and an very high standard by Aaron. I would always recommend Aaron and the shop to everyone.
Hi i went in to the get connected…
Hi i went in to the get connected yesterday to get a sim but come out of there with a new phone and thank you Connor and he was so helpful and sorted out my new phone as I cod not do it thanks Connor gittins 🙂 😊
Calum @ Get Connected Tonypandy Wales
It's not often
I come across a sales person I trust but Calum is one! There's no pressure to buy anything and the atmosphere was very relaxed. Calum knows his stuff! Yesterday I got the Samsung A12 on contract and a fabulous deal to go with. Calum went 'the extra mile' and transferred all my existing data off my old phone for me which was much appreciated. He's a lovely guy and extremely helpful. I highly recommend popping in and seeing what he can do for you! 🙂
Super service .
We ,my wife and myself have two very old phones both of which were locked .We were lucky enough to walk into the Get Connected shop in Port Talbot yesterday and spoke with Connor the store manager. We explained that we did not want to change our old phones as they were simple to use .
As it was late in the day Connor was unable to solve our problems then . But asked if we would be able to call in the following day ,this was not a problem for us and so we called today April 22. With quiet efficiency both of our phones were up and running .
Our thanks to Connor for the extreme patience and efficiency with which we were dealt. This is a rarity in itself . Deserving the five stars .
Joe in Get Connected
Joe in Get Connected, Hereford, was extremely knowledgeable and professional with a happy disposition. Couldn't rate him highly enough.
Lisa
Excellent service from Simon at Monmouth
Excellent service from Simon at Monmouth. Very friendly, low key sale giving us the best price on offer straight away and helpful advice throughout. I hate upgrading my phone as it always takes ages but this was quick and efficient and we left with excellent packages for myself and my son.
Pete at Get Connected Caernarfon
Thanks Pete once again for sorting out my Three broadband works brilliantly at Get Connected Caernarfon
Di from Bangor Store
Di, Bangor Store
Fantastic service, patient, even offered to stay later than working hours to transfer my data. Amazing customer service!
My new I phone 11
I had been looking at getting a new phone for a while, and the quote from get connected in Bangor North wales smashed all of the others, giving me a saving of £355 over the 2 years from the closest one, so if you need a new phone look no further
A couple of months ago I went into the…
A couple of months ago I went into the Tonypandy store and dealt with a boy called Ryan who signed me up to a new phone contract switching from EE to Three, mentioned it would be straight forward to switch, 2 months down the line and still no switch over tried 2 sim cards and both weren't working. Tried contacting Ryan a few times no reply. So i called the store only to find out Ryan no longer worked there and dealt with a gentleman call Calum, I would like to say a big thank you to Calum for all his help and patience with me as I have nagged and nagged but he has now sorted the problem out for me. He's a credit to the business and wish him the best for the future in his career.
Melissa was extremely helpful today…
Melissa in the Crediton store was extremely helpful today when I went in for a new phone. She set it all up transfered everything. Talked to me so to make sure I understood how it works . Gave me all the time I needed. Would recommend to anyone. Thank you 😊
Extremely helpful and patient when i…
Extremely helpful and patient when i went in toget help with my phone not working
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