This company has a 'help everyone' policy, everything is carefully explained without being patronising, we are not all tech wizards!! Josh has just sorted out a new phone for me, transferred everythin... See more
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We're Get Connected – the people friendly phone shop. We're the UK's largest privately-owned mobile phone retailer, with over 54 stores across the country. In 1998 we won the Gwent TEC business award for marketing; in 1999 we were the 10th fastest growing company in Wales and in the following year, 2000 we were the 2nd fastest growing company from a total of 51,000 businesses!
Contact info
19, Nevill Street, NP7 5AA, Abergavenny, United Kingdom
- 01873858811
- webadmin@get-connected.com
- www.get-connected.com
No history of asking for reviews
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Replied to 83% of negative reviews
Typically replies within 1 month
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Great service at the Abergavenny branch
Great service at the Abergavenny branch. Bobby is very friendly and helpful. He is very knowledgeable and got me a good deal. I wouldn't go anywhere else
An excellent professional service was…
An excellent professional service was received from Jack at the Leominster branch.
Extremely helpful, nothing too much trouble in our enquiries to upgrade and change networks, his friendly approach clearly explaining each step of the way made the whole process stress-free and reassuring
Cannot rate the professionalism and excellent service highly enough.
quality service from josh
Fantastic customer service
Visited Josh again today to organise a new phone contract. I wish more retail staff were like Josh, always cheerful and helpful. He is never condescending, always willing to explain technical matters to make sense to non technical customers . Highly recommended.
Such great customer service.
Such great customer service,Justin is so very knowledgable and helpful.
I have been a customer for many years and he never disappoints.
A pleasure to visit the store.
Three years of satisfied customers
We've been customers of Get Connected in Church Stretton since we moved here almost three years ago and have had nothing but excellent service at all times. Josh and his colleagues have been helpful, professional, and efficient in every transaction, from updating phones and changing networks to help and advice on the smallest of problems that tend to crop up now and again. The shop has been our communications lifesaver, and we couldn't be happier.
Alex is hot stuff
Brad glade was really helpful
Brad glade was really helpful at showing me the best options I could go for as I was due a new upgrade on my phone, 10/10 would recommend going to him directly for a new phone. Cracking lad
Face-to-face support at Bridgnorth
Expertise and manner of Geoff makes this our go-to phone shop. Best in the area. Thank you.
Brad at the Hereford store
Brad at the Hereford store was excellent at helping me find the right contract for me and helped get it all set up with ease
Dave is very patient and helpful
Michelle in the Brecon branch was…
Michelle in the Brecon branch was extremely helpful patient and nothing was too much trouble for her. She is a great asset to the company and if I have phone problems in the future I will definitely go to her.
VH
Transfer of contracts
I know little or nothing about the technicalities of mobile phones. David completed the transfer from my old phone to a new one quickly and professionally,and with no glitches. Thoroughly recommended.
Was served quickly and efficiently by…
Was served quickly and efficiently by brad. And given the most competitive rate for a phone that suited my personal business needs the most. Great customer service, will definitely recommend get connected in Hereford for anyone looking for a new phone
Jon from the Chepstow (Monmouthshire)…
Jon from the Chepstow (Monmouthshire) branch of Get Connected has been most helpful, extremely patient and highly knowledgeable during two successive visits I have made to the shop in order to resolve router and mobile telephone-related connectivity issues - a first-class, friendly and informative service on both occasions I visited the Chepstow branch.
I would highly recommend Alex at Get…
I would highly recommend Alex at Get Connected in Newport shropshire. He helped me change my phone contract and gave me a fantastic deal . Im no good with technology at all so Alex has been very helpful and patient with me showing me how to use my new phone. I have been to Alex numerous times for his help with my new phone. I have also witnessed Alex's customer service with alot of the older generation in Newport. For a young man his customer service is absolutely fantastic. Would definitely recommend Alex at Get Connected in Newport if you need to change your phone contract or need any help with your mobile. Thank you so much Alex for all your help .
Well done Get Connected Blackwood!
Justin in the Blackwood store was very helpful. I have used Get Connected previously and have recommended it to friends. I feel confident that if I have any questions or queries about my phone I would receive good aftercare from the company!
Phone upgrade
Michael in the Cardigan shop was great! He was very helpful when it came to upgrading my phone. He managed to sort out both mine and my brothers phone the same time. Very friendly, professional and explained everything thoroughly.
Top man
Top man! Thank you very much with all your help very helpful definitely recommend you to my family and friends much appreciated
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