Futon Company Reviews 

Purchased a very comfortable futon bed and matress from here. After trying the matress options I went for the firm double sided matress. Which has been great for back support. The bed frame design is simple, elegant. Under bed storage drawers are great tool, and happy with the wood finish. Really happy with this, 6 months on its proven a nice buy. The bed is self assembly so it takes a bit of time to put together but sturdy once done

I'm very pleased with the furniture ordered and it fits my living room very well.
The delivery service of a small oak table I ordered was poor. I was in my property when the van arrived, but the driver left very quickly before I had a chance to answer his 'phone call.

Ordered a round Kashmir lamp. Looks pretty but most bulbs ( even mini candle bulbs) either don't fit through the aperture or are too tall for this small round lamp and scrape on the top. The only bulb I've found that fits is a pygmy bulb . I think the description should specify this .

Company was very professional service was great collected from store staff very helpful but sadly the product for me and my wife was so uncomfortable that we have used them once and could never sleep on them again so uncomfortable that we will list them on marketplace

The £70 folding chair broke whilst I (70kg ) was sitting on it after being used for one year (not even every day). The chair broke under me and I fell to the floor. Luckily I was unharmed but I could have been badly injured. The quality of the chair is shocking and our ikea chairs which costed £20 have not broken and have been around for longer and used more. Additionally , the website appears to offer no way to provide reviews to their products.

Having bought a few items from the Futon store in Plymouth we can certainly say we made the right choice! The staff have been a delight to meet each time we pop in. Charlie has given us advice and is very knowledgeable, a breath of fresh air....ok, you can order on the website, but we can vouch that visiting the store is definitely worth the time. The quality of Futon products is very good, solid construction.
Thanks again..!
Jon & Viv

I always have a pleasant experience when I shop at Futon Deansgate, Manchester. The staff are always so helpful and go above and beyond to assist me. Five star service.

Product is great quality and delivery guys were also great

Took two visits to the Leeds store to consider and eventually purchase some footstools. While the products are beautiful and great quality, what really stood out was the exceptional customer service. Not at all pushy for us to make a purchase but super proactive in helping us find what we were looking for - and the staff remembered us on our second visit!
The Futon team should be exceptionally proud of their Leeds staff, they create such a welcoming atmosphere and know the product range inside-out, then step back to allow you to consider and browse in your own time. Will absolutely go back, and recommend!

staff very helpful in shop

Good chairs
Helpful at Cambridge store as always

Good product

Very Quick and efficient

bought a bedroom otterman chair from futon in Ringwood ,both Gemma &jane could not be more helpful ,especially when it came to using the internet ,5 star service .

Helpful and professional lady at the store who helped with the order. Thanks.

Great product - look lovely in my newly decorated room

I have bought a few things from Futon.the quality is first class .the service is exceptional.and everything was at a good price