We visited Funniture Village in Hove on Bank Holiday Monday to purchase a new table and chairs. Would like to say a Big thank you to Sam Crocket for making the whole experience so easy. He was so help... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thank you to the delivery team Andy and Lukas…
I would like to commend Andy and Lukas the Delivery team that delivered my sofa .You were fantastic, so helpful and super efficient. You handled the delivery so well 👌. You made the whole process of the set up painless. Thank you ,this is how furniture delivery should be done you are an asset to the Furniture Village team .
Great easy shopping experience
Great easy shopping experience, knowledgeable and helpful salesman.
A fruiful and nìce visit thanks to your…
A fruiful and nìce visit thanks to your salesperson Craig. He was very helpful and friendly.
Michael was lovely
Michael was lovely, he was so helping with what we were looking for and with helping us fine what we needed, highly recommend speaking to Michael if you pop into Stevenage furniture village.
Tammy was amazing and was very patient…
Tammy was amazing and was very patient with us. Showing us all the different fabrics colours and textures. She also colour matched our rug too.
Very helpful.
Trip to Furniture Village
The sales person we dealt with was both friendly and extremely helpful a pleasure to deal with
I was fortunate enough to be greeted by…
I was fortunate enough to be greeted by Arafat as I walked into the store to have a look at a sofa I’d seen online and I’m very grateful it was Arafat I encountered!
Arafat is a credit to Furniture Village - incredible customer service and knowledge.
I was supposed to just have a quick look but I ended up purchasing there and then after a chat.
Aftercare from Arafat has also been great. Thank you!
Carlton and Brad dream team
5 star for the delivery and assembly team - Carlton and Brad! They were professional and thorough, getting my table and chairs set up in no time. Top service from both!
Fantastic service from Start to Finish
Service provided by the guys at Furniture Village in Aintree Retail Park was friendly and accommodating throughout my visit. Delivery was superb very neat and tidy and on time! These guys brought a roll out runner for the job! All furniture put together in no time and all packaging taken away . Couldn't ask for more! Happy Customer!
Many Thanks
Naj who conducted the call was very…
Naj who conducted the call was very helpful, polite and explained what the next steps would now be.
Dan was great
Dan was great, made the in-store order simple, quick and easy, no problems at all, let's just hope delivery goes as easily as ordering,
Excellent service from Jodi
Excellent service from Jodi - prompt reply and very easy communication
Great service from Ash & Pete..
Great service from Ash & Pete... Arrived when they said they would & we're super friendly & helpful...
Expert installation of our dining set…
Expert installation of our dining set by Reef and Jodie,
Furniture delivery
Purchased furniture from the Leeds store. Hassan, answered all our questions confidently and in detail. We were contacted by Robby 3 days before delivery to confirm the date Charlie and Andrew delivered settee and chair. They had to carry them as we live down a access roas. They used a mat and fabric shoe covers to protect the floor.
They explained clearly how to use recliner buttons. Took all packaging away. Fantastic
Great service all round!
We received notification in advance of our delivery slot and Mark and Sean arrived on time and delivered our new sofa efficiently and were very clean and tidy taking away with them any packaging.
Mike at furniture village birstall was…
Mike at furniture village birstall was very helpful. He was very professional and he rang back when he said he was going to. It was a very easy process and stress free from going in and finalising the deal
kieran was really helpful when the…
kieran was really helpful when the wrong size mattress was sent out
Professionally done
Professionally done! I’m pleased with the work!
Home Delivery
Home delivery of new matress was excellent ,great caution in house not to damage anything and very friendly delivery men .
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








