We visited Funniture Village in Hove on Bank Holiday Monday to purchase a new table and chairs. Would like to say a Big thank you to Sam Crocket for making the whole experience so easy. He was so help... See more
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Pleasant experience this time around
These young men, were very friendly and polite! Fairly quick and effigy and knowing we’ve had previously had damage done, took very good care.
The very informative and friendly staff…
The very informative and friendly staff (trevor)
May use AI-assist with repliesRead more
They don’t delivered on given times
They don’t delivered on given times. And rush you to buy more and more during purchase

Reply from Furniture Village
Absolutely fantastic service from start to finish..
Absolutely fantastic service from start to finish. Knowledgeable helpful staff who went above and beyond helping us measure and choose our furniture. This included assessment for delivery of sofa to 3rd floor flat ( no lift). We had 3 visits to the store to choose a sofa
Served by Matthew and Stuart each time who went above and beyond. Some of the best customer service Ive had in a long time. Really good quality furniture at a good price
Professional service
Kept updated with times, when they were running later than expected. Quick instalation, friendly and professional service. All packaging taken and dinning set ready for use.
Thank you Liam and Tom
I received lots of help and advice from…
I received lots of help and advice from the assistant Alif when choosing my sofa. He was very patient when I couldn’t decide what fabric to choose.
The paperwork was explained to me and Alif also advised me about the fabric care package.
I was very happy with the service I received today and my purchase
Kev and James del experts
Kev and James del experts.
Communication excellent
, arrived spot on, very clean quick and tidy.
Ben h and Jordan a
Ben h and Jordan a , fantastic service and very knowledgable
Perfect delivery from Pete and Geoff
Perfect delivery from Pete and Geoff
Fabulous Sofas.
The shop was nicely laid out with plenty of items to try out. The staff were friendly and knowledgeable. Our order details were taken promptly and thoroughly. All in all a great experience.
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Nadia at Furniture Village was absolutely brilliant. She was so friendly, helpful and efficient and made the whole experience easy from start to finish. Nothing was too much trouble and she answered all our questions with a smile. Amazing customer service thank you, Nadia x
Alfred and Seth is very professional
Alfred and Seth is very professional . They were the third people who tried to assemble the wardrobe . And they did it very quick and with quality . I’m very grateful for them to do the job in a professional way . Thanks
Tim was pleasant and great to talk to…
Tim was pleasant and great to talk to very helpful and honest but did not pressure you or follow to a round is a credit to the company would recommend your store
After a very long wait our new corner…
After a very long wait our new corner unit arrived this morning. The two delivery drivers - Richard and James were brilliant. They brought in the parts and assembled with great care. They were very polite and courteous and arrived well before allocated time slot. Everything left tidy and rubbish taken away. Could not fault them 10/10*
Great sales experience, great products and service
Judith did a great job helping us pick our table and chairs. Not rushed in any way. First class service. Table and chairs turned up as scheduled. Quality way ahead of other furniture stores. Bit of a premium to pay but worth every penny. Delivery guys were super helpful and respectful. We will be back!
Excellent communication on the day
Excellent communication on the day, very tidy and cleaned up all mess
Very polite and did a good job assembling my order
Excellent delivery service
Mick and Paul delivered and set up my new sofa and chair today. They were friendly and professional. They rang ahead to let me know when they would arrive do no hanging about waiting. Thank you guys - an excellent job.
Dragos was exceptionally helpful and…
Dragos was exceptionally helpful and very patient. He made my experience of purchasing furniture very enjoyable as I haven’t needed to purchase items in many years.
Brilliant Service from Nabeel and Ahsan
I would like to say a big thank you and express my appreciation to Nabeel and Ahsan for their excellent work today. They were both very polite, respectful, responsible, and hardworking. They worked very well together and showed great respect for each other throughout the delivery.
They handled everything carefully and professionally, and they left everything clean, tidy, and well organised. I was very pleased with their service and their positive attitude. They are both excellent workers, and I truly appreciate their hard work and kindness. Thank you, Nabeel and Ahsan, for doing such a great job!
Kindly Regards
Juliet
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