Furniture Village - Preston Reviews 

3,132
•
TrustScore 5 out of 5

4.9

Unit 1, Capitol Retail Park, Walton le-Dale, PR5 4AW Preston, GB

•

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Rated 5 out of 5 stars

Furniture Village was well stocked with various dining room tables and chairs, therefore providing us with lots of choice and options. All staff were helpful, as they gave us guidance and information... See more

Rated 5 out of 5 stars

The Consultant was very informative and knowledgeable. We felt no pressure to buy. He was courteous, and gave us time to explore other sofa options. He advised us on the care package and gave us a v... See more

Rated 5 out of 5 stars

We went to Furniture Village today to have a look at sofas: we were greeted by Kevin who asked what we were interested in, suggested different available options & invited us to get a coffee and a cook... See more

Rated 5 out of 5 stars

This was such an easy experience for something we’ve found quite stressful in other furniture stores! Very polite and made us feel as easy so we could make the decision together in confidence. Brillia... See more


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  • Unit 1, Capitol Retail Park, Walton le-Dale, PR5 4AW, Preston, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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4.9

All reviews

(3,132)

62,222 reviews in the last 12 months

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Rated 5 out of 5 stars

Superb service and Advice

There was no hard sell when we entered the store. Kevin introduced himself and after asking us what we were looking for, he gave us some brief information and left us to look around the store. Once we had decided what we wanted we asked Kevin to provide us with the types of colours that the furniture came in. He provided us with this which helped us to make our choice. He then took us through the process of buying the furniture. All in all Kevin was a great help in assisting us, without ever being pushy.

21 August 2026
Rated 5 out of 5 stars

Great experience

Comprehensive range of furniture to browse through. Easy purchase process facilitated by Kevin B.

15 August 2026
Unprompted review
Rated 5 out of 5 stars

An easy decision :)

Initial visit to the store during the weekend allowed us to browse at a leisurely pace. Dave was very attentive, but not pushy (which we appreciated). Not made to feel like we were wasting time when we asked for thinking time - again, this was a welcome change to other stores. We were delighted to return 2 days later to purchase out furniture.

17 August 2026
Unprompted review
Rated 5 out of 5 stars

We had the best experience at Furniture…

We had the best experience at Furniture Village Preston today! Kevin was absolutely amazing. He helped us find the perfect sofa set for our new house, which can be delivered very soon, arranged all the insurance, and even included complimentary cleaning kits.

We also bought some lovely bar stools and couldn’t be happier with everything. The children were treated to cookies and hot chocolate, while we enjoyed a lovely coffee on the house. Such friendly, helpful service from start to finish. Thank you so much, Kevin!

16 August 2026
Unprompted review
Rated 5 out of 5 stars

Thanks Kevin

Great support from Kevin to get the perfect wardrobe for us ordered. Really nice to have free hot drinks and cookies while we wandered around thinking about potential future purchases too.

16 August 2026
Rated 5 out of 5 stars

Positive from viewing to ordering

All good from first viewing and follow enquiries all dealt with efficiently and a very easy ordering process
Delivery time seems quite excessive but maybe shows the popularity of the product
All in all a very happy customer

12 August 2026
Unprompted review
Rated 5 out of 5 stars

A most pleasant shopping experience

Andy was brilliant with my wife and I. There was no ‘hard sell’, just a very pleasant, welcoming experience which enabled us to make an informed judgement on our purchase of a sofa bed. Thank you, Andy for your friendly and very professional and personal approach..

10 August 2026
Unprompted review
Rated 5 out of 5 stars

A patient, and dog aware, salesman! I found a large selection of dining…

I found a large selection of dining chairs I wanted to match an existing table.
The salesman was very helpful in discussing the pros and cons of the chairs I liked in relation to my dog, which had destroyed one of my original chairs.
With his help, I decided on chairs which would be easy to keep clean and be particularly durable with the dogs paws being put on the seat I use.

10 August 2026

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