Furniture Village - Preston Reviews 

3,113
•
TrustScore 5 out of 5

4.9

Unit 1, Capitol Retail Park, Walton le-Dale, PR5 4AW Preston, GB

•

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Rated 5 out of 5 stars

We came in looking for some furniture for our new home and we were very pleased not just with the furniture there but the service. We were helped by Jay and he was so helpful the first time that after... See more

Rated 5 out of 5 stars

I need a new large wardrobe with plenty of storage as well as wardrobe space and Abdul Hasim at the Preston store was super helpful in guiding me to the best buy to suit my needs and budget. The proce... See more

Rated 5 out of 5 stars

We visited the store yesterday and Kevin helped us pick out the sofa that would work for us. We returned today to purchase the sofa after measuring up at home and Kevin was very informative, friendly... See more

Rated 4 out of 5 stars

The product and the Company from the sales team onwards at Preston branch were very helpful and knew their product and the 3 seater and 2 seater green leather are good quality and reasonably priced.... See more


Company details


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  • Unit 1, Capitol Retail Park, Walton le-Dale, PR5 4AW, Preston, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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4.9

All reviews

(3,113)

67,126 reviews in the last 12 months

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Rated 5 out of 5 stars

Kevin was great with us in store

Kevin was great with us in store. We went into the store looking for a dining suite. Kevin was very patient, answering lots of questions and making lots of measurements.
Nothing was too much trouble.
Ten out of ten for his customer service!

.

7 August 2026
Unprompted review
Rated 5 out of 5 stars

Suite purchase

We went in not sure what we wanted and were met by Shiva who told us where what we wanted you look at was within the store
At no point were we hassled but judg left us to look round
We find what we wanted and the purchase was seamless thanks to the knowledge of Shiva a good experience

9 August 2026
Rated 5 out of 5 stars

Furniture village

We bought a dining set, I am very pleased with this set , it is very nice, well made and very good price, the staff were very helpful, the set arrived to our address the next day, further 2 extra chairs arrived later. I am pleased with my purchase

5 June 2026
Unprompted review
Rated 5 out of 5 stars

Kevin @preston was great

Kevin @preston was great, he gave us space and time to go through what we needed and then made the purchases quick and easy, he also went out of his way to explain multiple times what came with and what didn’t as I had trouble taking it in, so thankyou

2 August 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

We were left to browse, Andy Mottley asked if he could be of any help, we advised what we were looking for and he pointed us in the right direction. His manner and customer service was professional and friendly at all times

4 August 2026
Rated 5 out of 5 stars

We were served recently by a youung lady by the name of Shiva

We were served recently by a young lady, Shiva Hosseinnia, who was extremely helpful, friendly and most definitely patient. We were in the store for quite some time and even over ran closing time as we had then decided to make a purchase.
Shiva was very thorough, going through different aspects of the sofa we chose and we never felt rushed at any time and her homemade cookies were fantastic!!!
Looking forward to receiving our sofa any time soon and would definitely recommend your store, particularly Shiva, to family and friends. Thank you.

7 June 2026
Unprompted review
Rated 5 out of 5 stars

We just picked up a dinning from…

We just picked up a dinning from Furniture Village and it was a very pleasant and lovely experience. Abdul guided us through the process, was very friendly and we will definitely be back again in the future! Definitely a five star experience for us!

5 August 2026
Unprompted review
Rated 5 out of 5 stars

From entering the store we felt…

From entering the store we felt welcome. Shiva greeted us and asked if she could help. We explained what we were looking for. Shiva should us some excellent options and explained colour and fabric options thoroughly. It didn’t take us long to choose which we were having. We both felt there was no need to look else where, as it was a great price and suited our needs. The whole buying process was well explained and Shiva made it an easy transaction. We will definitely come here again and hopefully deal with shiva.

2 August 2026
Unprompted review

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