The customer service was excellent. We were free to browse, with no pressure ftom the sales team. Caroline was always on hand though to answer any questions we had and give us valuable advice. The de... See more
Location
Switch locationUnit 1, Capitol Retail Park, Walton le-Dale, PR5 4AW Preston, GB
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See what reviewers are saying
We bought a dinning table a 2 seater and 3seater settee. Kevin the sales person didn't push for us to buy but was very knowledgeable about the products he help us choose the the correct items for our... See more
We came in looking for some furniture for our new home and we were very pleased not just with the furniture there but the service. We were helped by Jay and he was so helpful the first time that after... See more
The product and the Company from the sales team onwards at Preston branch were very helpful and knew their product and the 3 seater and 2 seater green leather are good quality and reasonably priced.... See more
Company details
Contact info
Unit 1, Capitol Retail Park, Walton le-Dale, PR5 4AW, Preston, United Kingdom
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Positive from viewing to ordering
All good from first viewing and follow enquiries all dealt with efficiently and a very easy ordering process
Delivery time seems quite excessive but maybe shows the popularity of the product
All in all a very happy customer
Great range and great quality
Great range and great quality. Good advice and information from the sales advisor but no pressure.
A most pleasant shopping experience
Andy was brilliant with my wife and I. There was no ‘hard sell’, just a very pleasant, welcoming experience which enabled us to make an informed judgement on our purchase of a sofa bed. Thank you, Andy for your friendly and very professional and personal approach..
A patient, and dog aware, salesman! I found a large selection of dining…
I found a large selection of dining chairs I wanted to match an existing table.
The salesman was very helpful in discussing the pros and cons of the chairs I liked in relation to my dog, which had destroyed one of my original chairs.
With his help, I decided on chairs which would be easy to keep clean and be particularly durable with the dogs paws being put on the seat I use.
Sales assistant very helpful and found…
Sales assistant very helpful and found us exactly what we wanted
Kevin was great from start to finish
Kevin was great from start to finish, helped with all our queries and nothing was too much trouble. Superb customer service!
Excellent and very friendly service
Andy was very knowledgeable and very helpful and very friendly.
The store had lots of choices.
Kevin was great with us in store
Kevin was great with us in store. We went into the store looking for a dining suite. Kevin was very patient, answering lots of questions and making lots of measurements.
Nothing was too much trouble.
Ten out of ten for his customer service!
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Large showroom plenty of choice
Large showroom plenty of choice. Staff member Andy very helpful and friendly showing us many options available
Suite purchase
We went in not sure what we wanted and were met by Shiva who told us where what we wanted you look at was within the store
At no point were we hassled but judg left us to look round
We find what we wanted and the purchase was seamless thanks to the knowledge of Shiva a good experience
Looked after by Jay really friendly and…
Looked after by Jay really friendly and helpful. Made the process really simple and easy
Furniture village
We bought a dining set, I am very pleased with this set , it is very nice, well made and very good price, the staff were very helpful, the set arrived to our address the next day, further 2 extra chairs arrived later. I am pleased with my purchase
Excellent service from Shiva
Excellent service from Shiva, I went in the shop on 2 occasions and she remembered me and what we looking for. She explained the products well and very knowledgeable.
Great service from David at Preston
Great service from David at Preston. No hard sell, just polite and helpful service.
Kevin @preston was great
Kevin @preston was great, he gave us space and time to go through what we needed and then made the purchases quick and easy, he also went out of his way to explain multiple times what came with and what didn’t as I had trouble taking it in, so thankyou
Great customer service staff were…
Great customer service staff were excellent, no pressure honest chat nice products
Great experience
We were left to browse, Andy Mottley asked if he could be of any help, we advised what we were looking for and he pointed us in the right direction. His manner and customer service was professional and friendly at all times
We were served recently by a youung lady by the name of Shiva
We were served recently by a young lady, Shiva Hosseinnia, who was extremely helpful, friendly and most definitely patient. We were in the store for quite some time and even over ran closing time as we had then decided to make a purchase.
Shiva was very thorough, going through different aspects of the sofa we chose and we never felt rushed at any time and her homemade cookies were fantastic!!!
Looking forward to receiving our sofa any time soon and would definitely recommend your store, particularly Shiva, to family and friends. Thank you.
We just picked up a dinning from…
We just picked up a dinning from Furniture Village and it was a very pleasant and lovely experience. Abdul guided us through the process, was very friendly and we will definitely be back again in the future! Definitely a five star experience for us!
Easy to deal with
Simple to deal with. Thanks to Abdul at the Preston store.
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