Furniture Village - Preston Reviews 

3,073
TrustScore 5 out of 5

4.9

Unit 1, Capitol Retail Park, Walton le-Dale, PR5 4AW Preston, GB


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Rated 5 out of 5 stars

Excellent service from very knowledgable staff. One member of staff in particular stood out - her help/advice and more importantly her patience (after what must seem like my 50th visit), was fantas... See more

Rated 4 out of 5 stars

The product and the Company from the sales team onwards at Preston branch were very helpful and knew their product and the 3 seater and 2 seater green leather are good quality and reasonably priced.... See more

Rated 5 out of 5 stars

Shiva at the Preston branch was so lovely. She explained everything very clearly in terms of my options and I was able to do everything other the phone. I really appreciated this as online ordering o... See more

Rated 5 out of 5 stars

The experience was wonderful shiva was really good at explaining everything, the size of tables and delivery time and get 0% finance cant wait till getting my table and chairs for my new home. Tha... See more


Company details


Contact info

  • Unit 1, Capitol Retail Park, Walton le-Dale, PR5 4AW, Preston, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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4.9

All reviews

(3,073)

63,842 reviews in the last 12 months

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Rated 5 out of 5 stars

We visited the Preston branch to look for reclining sofas

We visited the Preston branch to look for 2 reclining sofas. Abdul showed us all the sofas available, we narrowed it down to 2 styles and Abdul listened to everything we wanted to help us make our choice. He was very helpful and we didn't feel rushed. Thank you

30 August 2026
Unprompted review
Rated 5 out of 5 stars

We had a wonderful experience…

We had a wonderful experience purchasing furniture for our home, and a big thanks to MR Jawad Nasir[ sales consultant] for all his help and guidance. He was very friendly, patient, and knowledgeable, and took the time to understand what we were looking for. He helped us choose the right furniture that suited our home and made the whole shopping experience easy and stress-free.
We really appreciate his excellent customer service and professionalism. Highly recommended, and thank you for helping us make our home look beautiful!

2 September 2026
Unprompted review
Rated 5 out of 5 stars

A great place to shop

Abdul was very pleasant to deal with. He was welcoming and helpful throughout our time in the store.
We are looking forward to receiving our items and would recommend anyone to visit Furniture Village.

7 September 2026
Rated 5 out of 5 stars

Helpful customer service

Jay was extremely helpful, he gave us plenty of guidance, while still giving us space to make our decision. Fantastic experience for buying our first sofa in our new house!

5 September 2026
Unprompted review
Rated 5 out of 5 stars

Furniture Village Ltd at Preston

I visited the Furniture Village Ltd at
The Capitol centre Preston today and ended up purchasing a lovely 3 piece suite. I have to say the service from Kevin was excellent from start
To finish

He was incredibly helpful, patient and professional especially as I changed my mind several times.
He was pleasant, never made me feel rushed and was more than Happy to help me make the right choice. It was a refreshing experience to receive such friendly and professional customer service. I wouldn’t hesitate to recommend this store to anyone looking for quality furniture and excellent service

5 September 2026
Rated 5 out of 5 stars

Excellent service!

Excellent service from very knowledgable staff. One member of staff in particular stood out - her help/advice and more importantly her patience (after what must seem like my 50th visit), was fantastic. Thank you Shiva Hosseinnia for putting up with me 😀
The level of choice at Furniture Village is amazing. Keep up the good work!
Sue Singleton

4 September 2026
Unprompted review
Rated 5 out of 5 stars

Shiva at the Preston branch was so…

Shiva at the Preston branch was so lovely. She explained everything very clearly in terms of my options and I was able to do everything other the phone. I really appreciated this as online ordering options can be tricky.
Shiva provided first class customer service and made me feel comfortable.

31 August 2026
Unprompted review
Rated 5 out of 5 stars

No pressure from anyone

No pressure from anyone , nice to browse till we found a dining set that took our interest. The salesperson-Dave
was really helpful and not pushy and showed us other alternatives to make sure we picked the right on for us.
He offered advice that helped us decide on the one that fitted all our needs. Very friendly service.

3 September 2026
Unprompted review
Rated 5 out of 5 stars

Dining furniture purchase

Dave the sales person who helped us with our purchase was well informed and not in the least bit pushy.
He was very patient giving us time and space to decide on the right table and chairs for our home. He also pointed out when we chose a potential mismatch which we hadn’t noticed.

3 September 2026
Unprompted review
Rated 5 out of 5 stars

Up to now

Up to now, good experience with Shiva. If it hadn't been for her advice about getting settee through the door, I would have made the wrong decision.

3 September 2026

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