Funky Pigeon Reviews 

330,434
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 15,640 reviews, reviewers had a great experience with this company. Customers are really happy with the high quality of products, including cards with clear photos and excellent print. People find the website easy to use for creating personalized items, appreciating the effortless ordering process and wide selection available for various occasions. Many consumers praise the personalization features, making purchases special and convenient. However, some people mentioned issues with delivery, such as delays or cards arriving too early without control over the arrival date. A few other people also felt the website could be challenging, encountering difficulties personalizing items, editing text, or navigating the ordering process, sometimes losing their work. Additionally, a minority were dissatisfied with the quality of certain products like flowers, describing them as damaged or wilted upon arrival.

What people talk about most

Product

Reviewers highlight positive aspects of product, particularly praising the good quality, design, and ease of... See more

Delivery service

People report ambiguous experiences with delivery service, with many praising fast and prompt delivery, often... See more

User experience

Consumers generally express satisfaction with the user experience, finding the website easy to use for... See more

Order

Customers consistently note ambiguous experiences with order, with some expressing satisfaction and... See more

Website

Clients share ambiguous opinions on website usability, with many reviewers finding the website easy to use... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Able to view my personal card from front to back. Extra envelope so you can give the card to the person. Delivery is excellent now ordered two photo cards at different times and they have turned up on... See more

Company replied

Rated 5 out of 5 stars

Excellent service every time. Fast delivery. Cards are always of high quality and any photos you have put on your cards are always very clear. Excellent service and I would highly recommend to an... See more

Company replied

Rated 5 out of 5 stars

Easy to use site; great choice; speedy delivery (I chose tracked 1-2 days) ordered a personalised card around 7am and it was delivered the next afternoon! Thanks FP brilliant! 🤩 have used numerous ti... See more

Company replied

Rated 5 out of 5 stars

Sorted out an incorrect address for me, which was my own fault tbh. All I would say is that I think Funky Pigeon should allow a small window after ordering so the customer can rectify the problem them... See more

Company replied



Company details

  1. Gift Shop

Written by the company

Personalised cards & gifts for birthday, anniversary, wedding, mothers day, fathers day, valentines day & all occasions. Next day delivery available

Next day delivery available

Next day delivery for cards and majority of gifts

Next day guaranteed options for working days and Saturdays. First Class Royal Mail delivery also available with 93% of orders received next day Free next day delivery 7 days a week for our Flower bouquets

Contact info

4.0

Great

TrustScore 4 out of 5

330K reviews

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Asks customers to review

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4.0

All reviews

(330,434)

15,485 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good choice of card templates

Good choice of card templates. Easy enough to use. But I ordered two cards to the same address and had to pay for postage twice, made it fairly expensive overall. Didn’t like that. Still would recommend though.

22 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi, we appreciate the feedback! Many thanks, Funky Pigeon.

Rated 4 out of 5 stars

Easy to personalize birthday card and…

Easy to personalize birthday card and good choice

22 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi there,

Thank you for leaving some positive feedback, we are happy to hear that your card was easy to personalise and that you found our choice of cards good.

Have a good rest of your day.

Rated 5 out of 5 stars

Great service

Great service

12 March 2026
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Reply from Funky Pigeon

Hi there Lee,

Thank you for your lovely feedback, we are happy to hear you found our service great.

Have a good rest of your day.

Rated 5 out of 5 stars

Great choice of cards and easy app to…

Great choice of cards and easy app to use

22 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi there Julie, 

Thank you for your feedback, we are happy to hear that you found our app easy to use and that you found our range of cards great.

Have a good rest of your day,
Alise

Rated 5 out of 5 stars
Funky Pigeon logo

Reply from Funky Pigeon

Thank you for your wonderful feedback, it is amazing to hear that you found the step by step service easy to use.

Have a good rest of your day,

All the best,
Alise

Rated 1 out of 5 stars
Funky Pigeon logo

Reply from Funky Pigeon

Hi there,

I am very sorry to hear of the issues you have faced with your order. We always want the best service for our customers, a member of our team has now gotten in touch via email to look into this for you.

All the best,

Rated 5 out of 5 stars

good quality

Website was straight forward with lots of choice.
card took a few days to arrive after despatch but I always order in plenty of time. Was pleased with the quality.

17 July 2026
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Reply from Funky Pigeon

Thank you for your review! We're delighted to hear that you found our website straightforward to use and enjoyed the wide range of choices available. We're also pleased that you were happy with the quality of your card. We appreciate your patience with the delivery time and are grateful for your support.

Robyn

Rated 5 out of 5 stars

Great web site easy to find what I…

Great web site easy to find what I wanted

22 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Thank you for your lovely review! We're delighted to hear that you found our website easy to use and were able to quickly find exactly what you were looking for. We appreciate your support and hope to help you again soon.

Robyn

Rated 4 out of 5 stars

Easy to select and customise a card

Easy to select and customise a card. And very fast dispatch. I just wish there were an option to check-out before having to scroll through all the other things I don't want to buy.

15 July 2026
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Reply from Funky Pigeon

Thank you for your feedback! We're so pleased to hear that you found it easy to select and personalise your card, and that it arrived quickly. We also appreciate your comments about the checkout journey and the additional product offers. Feedback like yours helps us improve the experience, and we'll be sure to pass your suggestion on to the relevant team.

Robyn

Rated 5 out of 5 stars

Excellent selection of cards

Excellent selection of cards, always delivered on-time, my new online card choice.

1 June 2026
Funky Pigeon logo

Reply from Funky Pigeon

Thank you for your wonderful feedback! We're delighted to hear that you've been pleased with our selection of cards and reliable delivery service. It's great to know we've become your new go-to choice for online cards.

Robyn

Rated 5 out of 5 stars

Great service if you have left sending a card at the last minute

Helped me out as I had forgotten a birthday, got what I wanted straight away ,

22 July 2026
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Reply from Funky Pigeon

Hi Jackie,

Thank you for your review! We're so pleased we could help when you needed a birthday card at the last minute. It's great to hear that you found exactly what you wanted straight away and that the service made things a little easier for you. We appreciate your support and hope to help you with many more special occasions in the future! 😊

Thanks, Taya

Rated 5 out of 5 stars

Excellent quality cards and very speedy…

Excellent quality cards and very speedy delivery

20 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Thank you for your wonderful feedback! We're delighted to hear that you were pleased with the quality of the cards and our speedy delivery service.

Robyn

Rated 4 out of 5 stars

Birthday

Ordered for my Sisters Birthday and am very happy

22 July 2026
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Reply from Funky Pigeon

Hi Nicole,

Thank you for your review! We're delighted to hear that you ordered with us for your sister's birthday and that you were very happy with your experience. We hope the card helped make her day extra special. Thank you for choosing us, and we look forward to helping you celebrate many more special occasions in the future! 😊

Thanks, Taya

Rated 2 out of 5 stars

Was a nightmare order unfortunately

Was a nightmare order unfortunately. I finalised the card and couldn't go further than the screen offering addition of gift card. Tried three times but unfortunately the card I had designed was not anywhere to find! Fourth time lucky managed to get through all the stages. Put my credit card number and got three refusals. Eventually I found I had had an order confirmation paid by Pay pal card but I had used a Mastercard credit card. I did query this and three e-mails later they said they would refer and get back to me to confirm payment method. Not heard anything to date. I will check my two credit cards I used and check payment only went out once!

21 July 2026
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Reply from Funky Pigeon

Hi Rosalyn,

Thank you for taking the time to leave such detailed feedback. We're very sorry to hear that your ordering experience was so frustrating.


It sounds like you encountered several issues throughout the process, from difficulties progressing past the gift card page and locating your saved card design, to confusion around the payment method used and the subsequent communication regarding your query. We completely understand how concerning this must be, particularly when you're unsure whether payment may have been taken more than once.


We appreciate you bringing these issues to our attention. The experience you've described is not the standard we aim to provide, and your comments regarding the checkout journey, card retrieval, and payment confirmation process will be shared with the relevant teams for review.


We're also sorry to hear that you haven't yet received a follow-up regarding your payment query. If you're still awaiting a response, please reply to the most recent correspondence from our customer service team so they can investigate this further for you.

Thanks, Taya

Rated 5 out of 5 stars
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Reply from Funky Pigeon

Hi Rads,

Thank you for your review! We're delighted to hear that you found a good variety of card designs to choose from. We work hard to offer a wide selection for all occasions, so it's great to know you found something that suited your needs. We appreciate your support and hope to help you find the perfect card again soon! 😊

Thanks, Taya

Rated 5 out of 5 stars

Sorted out an incorrect address for me

Sorted out an incorrect address for me, which was my own fault tbh. All I would say is that I think Funky Pigeon should allow a small window after ordering so the customer can rectify the problem themselves.

22 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi Robert,

Thank you for your review. We're glad we were able to help resolve the address issue for you, and we really appreciate your understanding. Thank you also for your suggestion about allowing a short grace period after ordering for customers to make amendments themselves. Feedback like this is invaluable, and we'll be sure to pass it on to the relevant team for consideration. We hope to be able to help you again soon! 😊

Thanks, Taya

Rated 4 out of 5 stars

Found it easy to find cats but a little…

Found it easy to find cats but a little harder to put the personal details on the card

22 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi Mrs Weedon,

Thank you for your feedback. We're pleased to hear that you found it easy to find the cats you were looking for. We appreciate your comments about adding personal details to the card and will take this on board as we continue to improve the experience. Thank you for helping us make our service better.

Thanks, Taya

Rated 5 out of 5 stars

Fast delivery great prices

Fast delivery great prices

20 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi,

Thank you for your feedback! We're delighted to hear that you were pleased with our fast delivery and great prices. Providing excellent value and a reliable service is very important to us, so it's wonderful to know we met your expectations.


We really appreciate your support and look forward to helping you again soon!

Thanks, Taya

Rated 5 out of 5 stars

Excellent service and beautiful cards

Excellent service and beautiful cards. Thank you.

20 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi Rose,

Thank you for your wonderful feedback! We're delighted to hear that you were pleased with both the service and the quality of your cards. Knowing that you found them beautiful means a lot to us.


We really appreciate you taking the time to share your experience, and we look forward to helping you create more special moments in the future.

Thanks, Taya

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